Accessibility

Analyst reports

Find out what leading industry analysts are saying about Adobe solutions and technology.

Analyst reports

Forrester Research logo

Market Overview: Document Output Management

"Adobe looks well-positioned to repeat its desktop publishing success with DOM technology."

— Craig LeClair, February 8, 2008

Download now (PDF, 558K)



Celent Logo

Document Automation Solutions Vendors for Insurers 2007

In this report, Celent takes a look at the document automation solutions vendor landscape. Document automation "is high on CIO priority lists, with more than half of CIO respondents to Celent's 2007 CIO survey either implementing or actively considering document management initiatives."

— Jeff Goldberg and Ashley Evans, December 2007

Download now (PDF, 133K)



Forrester Research logo

RIAs Bring People-Centered Design To Information Workplaces

"Rich Internet applications (RIAs) are emerging as vehicles to enable the next generation of Information Workplaces that are best suited for decision-makers and task-oriented workers who engage in complex, multistep processes — people who need seamless, individualized, and highly visual user experiences."

— Erica Driver and Ron Rogowski, November 26, 2007

Download now (PDF, 535K)



Forrester Research logo

Give DOM Its Due

"With an enterprise approach to Document Output Management, [organizations] can improve the customer experience through better personalization, multichannel consistency, and more capable interactive and on-demand applications."

— Craig LeClair, October 2007

Download now (PDF, 407K)



Towergroup logo

Electronic Signature and Secure Forms in the Insurance Industry: Taking the P&C Pen to the Web

"Insurance carriers must transition away from traditional paper-based, wet-signature processes and adopt secure document and electronic signature technology. The technical complexity may appear daunting, but technology solutions providers and experts in the marketplace can partner with carriers to overcome this hurdle."

— Karen Pauli, October 2007

Download now (PDF, 331K)



Forrester Research logo

Financial Institutions Need Rich Internet Applications (RIAs)

RIAs "are well suited for financial services interactions that are extremely complex, rely on graphics and models, and often require data from multiple sources." RIAs can also "help tear down barriers that HTML creates, providing improved experiences for prospects, customers, and even employees."

— Ron Rogowski with Bruce Temkin and Steven Geller, September 26, 2007

Download now (PDF, 552K)



Forrester Research logo

Adobe Wows Customers in Document-Centric BPMS Processes

"Adobe's strength in BPM is where content moves between the customer and the business to support customer engagement processes, such as customer service and new accounts. Adobe totally gets it."

— Craig Le Clair and Colin Teubner, July 9, 2007

Download now (PDF, 208K)



Forrester Research logo

The Forrester Wave: Business Process Management for Document Processes, Q3 2007

"Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria….Adobe leads with exceptional development tools for rich Internet applications (RIAs) and vision for customer engagement."

— Craig Le Clair and Colin Teubner, July 9, 2007

Download now (PDF, 575K)



Gartner logo

Magic Quadrant for Web Conferencing, 2007

View the Gartner report (PDF, 194K)



Forrester Research logo

The Business Case for Rich Internet Applications

"Forrester's research and conservative models show that well-designed RIAs can produce eye-popping results that can help prove the value of current investments and make the case for future RIA projects ."

— Ron Rogowski, March 12, 2007

Download now (PDF, 412K)



Forrester Research logo

Financial Institutions: Fix Account Opening

"Forrester Research recommends that financial institutions focus on the front end of the account opening process to create universal product enrollment capabilities."

— Mary Pilecki, October 4, 2006

Download now (PDF, 367K)



Zapthink logo

Zapthink Foundation Report: Rich Internet Applications — Market Trends and Approaches

"Today's Internet users expect their online experiences to behave more like the desktop applications they are used to and enhance their day-to-day productivity....A new class of distributed applications is emerging — the rich Internet application (RIA) — combining real-time user interaction with rich user interface capabilities."

— Ronald Schmelzer, July 2006

Download the Zapthink report (PDF, 196K)



Forrester Research logo

The Forrester Wave: e-Forms Software, Q2 2006

"Forrester evaluated five e-forms software vendors across approximately 100 criteria and found that Adobe and IBM are the clear market leaders…Adobe is a Leader, bringing together a user-friendly forms design environment with the ubiquitous Acrobat Reader rich client."

— Barry Murphy, June 16, 2006

Download now (PDF, 299K)



Forrester Research logo

Adobe LiveCycle: An e-Forms Leader Combining Strong Forms Design with Ubiquitous Access

"By combining a strong forms design environment, forms management and process capabilities, and good XML support with the ubiquitous Acrobat Reader rich client, Adobe LiveCycle is a Leader in the e-forms software market."

— Barry Murphy, June 16, 2006

Download now (PDF, 171K)



Forrester Research logo

The Interaction Platform: Widespread in 2006

"Whether focused on the web, the desktop, mobile clients, or other interaction contexts, enterprise customers and independent software vendors can base an entire strategy and architecture around the interaction platform from Adobe — the future union of LiveCycle Designer and Macromedia products."

— Mike Gilpin, January 31, 2006

Download now (PDF, 142K)


Next Steps