Adobe Experience Manager Guides
Manage technical documentation, support, and knowledge content - from creation to delivery.
Easily create, manage and deliver technical content – Easily create, manage and deliver technical content – product documentation, user manuals, policies & procedures, knowledge bases, support portals, software documentation and more, with Adobe Experience Manager Guides, a cloud-native component content management system (CCMS).
CCMS trusted by global brands for end-to-end documentation needs
Solve your content challenges with an industry-leading CCMS
Tackle documentation challenges across your industry and deliver relevant technical content to your audience.
- Product & Technical Documentation
- Self-service Help, Support and Knowledge Content
- Documentation & Support Portal
Product & Technical Documentation
Effectively manage all documentation in a single central repository, reduce content management costs and improve its consistency across published versions. Easily scale your content operations to meet the growing demand of technical documentation.
Content type: Product documentation, user manuals, maintenance guides, technical specification, software documentation, API and SDK documentation, service manuals
Self-service Help, Support and Knowledge Content
Easily create online help, support, policy, and knowledge base content manage it in one centralized repository, leverage reuse to ensure accuracy, and take it to market faster across channels. Improve customer service metrics and compliance with easily searchable, relevant, and consistent information across all channels.
Content type: Policies and procedures, knowledge bases, accounting policies, standard operating procedures (SOP's)
Documentation & Support Portal
Build rich, interactive support portals, documentation sites, and knowledge management portals to help consumers quickly find relevant product, technical and service information. Reduce support ticket volume and improve productivity of customer service reps by enabling faster search of relevant information.
Content type: Customer support portals, knowledge management portals, help portals, technical documentation portals
An end-to-end component content management system for documentation.
Use structured content management to create, manage, and deliver engaging, consistent experiences for any technical content. From an intuitive XML editor to simple review process, from versioning to efficient translation workflows, from ingestion to omnichannel delivery – Experience Manager Guides got it all.
Faster content creation with web editor
Create presentation-agnostic and variant-free content with an easy-to-use, web-based XML editor. Migrates content from Word, HTML, InDesign, to DITA with out-of-the-box ingestion framework.
Structured content management
Offers best-in-class content management capabilities like advanced content reuse, version management, citations, metadata, translation workflows, and content health reports.
AI-powered documentation
Use AI and ML to unlock efficient content reuse (with smart suggestions), easier content discovery (with auto-tagging relevant metadata keywords) and faster search across published documentation sites.
Web-based review and collaboration
Web-based review saves time and effort, allowing multiple authors and reviewers to collaborate in real time. Admins can assign roles and track progress through admin dashboards.
Omnichannel publishing
Quickly deliver technical documentation through native publishing to Adobe Experience Manager Sites and PDF. Easily publish to multiple channels like HTML sites, CRMs, IoT apps, chatbots, and headless use cases from a single source.
Deliver documentation that creates impact.
Improve authoring productivity
Reduce translation time and costs
Mitigate regulatory compliance risks
Boost content discoverability
Reduce customer support costs
Go to market faster
$3.8M*
average annual benefit per organization
287%*
ROI over 3-year period
$876K*
higher revenue from business enablement
17%*
more effective technical writing team
Meet your technical documentation and knowledge management goals with Experience Manager Guides.
Adobe Experience Manager Guides is a one-stop CCMS for all your technical documentation, policy and procedure, knowledge management, and support content needs. Built on the fundamentals of structured content management, it empowers you to take complete control over your documentation:
- Create content easily with XML or DITA based web editor
- Collaborate and review online
- Maximize content reuse with single sourcing
- Enhance search with metadata and tagging
- Simplify translation workflows
- Manage releases with version control
- Publish documentation to any channel
Request a personalized demo of Adobe Experience Manager Guides.
Form as a Service - Offer Form for a.com - Global (79) - Friday, May 23, 2025 at 15:39