Easily create, manage and deliver technical content – Easily create, manage and deliver technical content – product documentation, user manuals, policies & procedures, knowledge bases, support portals, software documentation and more, with Adobe Experience Manager Guides, a cloud-native component content management system (CCMS).
Tackle documentation challenges across your industry and deliver relevant technical content to your audience.
Effectively manage all documentation in a single central repository, reduce content management costs and improve its consistency across published versions. Easily scale your content operations to meet the growing demand of technical documentation.
Content type: Product documentation, user manuals, maintenance guides, technical specification, software documentation, API and SDK documentation, service manuals
Easily create online help, support, policy, and knowledge base content manage it in one centralized repository, leverage reuse to ensure accuracy, and take it to market faster across channels. Improve customer service metrics and compliance with easily searchable, relevant, and consistent information across all channels.
Content type: Policies and procedures, knowledge bases, accounting policies, standard operating procedures (SOP's)
Build rich, interactive support portals, documentation sites, and knowledge management portals to help consumers quickly find relevant product, technical and service information. Reduce support ticket volume and improve productivity of customer service reps by enabling faster search of relevant information.
Content type: Customer support portals, knowledge management portals, help portals, technical documentation portals
Use structured content management to create, manage, and deliver engaging, consistent experiences for any technical content. From an intuitive XML editor to simple review process, from versioning to efficient translation workflows, from ingestion to omnichannel delivery – Experience Manager Guides got it all.
Create presentation-agnostic and variant-free content with an easy-to-use, web-based XML editor. Migrates content from Word, HTML, InDesign, to DITA with out-of-the-box ingestion framework.
Offers best-in-class content management capabilities like advanced content reuse, version management, citations, metadata, translation workflows, and content health reports.
Use AI and ML to unlock efficient content reuse (with smart suggestions), easier content discovery (with auto-tagging relevant metadata keywords) and faster search across published documentation sites.
Web-based review saves time and effort, allowing multiple authors and reviewers to collaborate in real time. Admins can assign roles and track progress through admin dashboards.
Quickly deliver technical documentation through native publishing to Adobe Experience Manager Sites and PDF. Easily publish to multiple channels like HTML sites, CRMs, IoT apps, chatbots, and headless use cases from a single source.
Improve authoring productivity
Reduce translation time and costs
Mitigate regulatory compliance risks
Boost content discoverability
Reduce customer support costs
Go to market faster
average annual benefit per organization
ROI over 3-year period
higher revenue from business enablement
more effective technical writing team
Adobe Experience Manager Guides is a one-stop CCMS for all your technical documentation, policy and procedure, knowledge management, and support content needs. Built on the fundamentals of structured content management, it empowers you to take complete control over your documentation:
Request a personalized demo of Adobe Experience Manager Guides.