Adobe Sensei services

Learn more about the powerful Adobe Sensei services that help you work smarter and faster and bring a personal touch to every customer experience.

Adobe Sensei services
 

Content Intelligence

Content Intelligence services powered by Adobe Sensei are currently available on Adobe I/O as a beta. 

Content AI services

  
As part of Content Intelligence, Content AI services help you understand and manipulate images for efficient reuse, automated production, and personalization at scale. Adobe Sensei's Content AI services help you improve:
Data Ingestion Service

Image content

Automatically add metadata - including concepts - to new and existing assets.
 

Image quality

Score image quality with professional dimensions such as color harmony, depth of field, rule of thirds, and object emphasis.
 

Content position

Automatically crop images to brand specifications and channel requirements with content-aware intelligence.
 

Image masking

Select the foreground and background in an image for use in image composition, such as background replacement.
 

Experience Intelligence

Coming soon, next-generation Experience Intelligence services powered by Adobe Sensei help you personalize and optimize every customer experience. This will be available as a preview to select customers and will be part of our Adobe Experience Cloud solutions.

Attribution AI services

  
Understand the influence of your marketing on your desired outcomes, letting you optimize the customer experience across their whole journey. Adobe Sensei's Attribution AI services help you understand the following:
Attribution AI services

Marketing impact

Determine incremental impact driven by owned, earned, and paid media.
 

Cross-channel campaign effectiveness

Allocate incremental spend based on the channel and campaign performance to drive better results.
 

Customer mix

Understand the type of customers your marketing channels are converting.

Customer AI services

  
Enrich customer profiles with intelligent attributes based on user behavior and demographics to better segment and target prospects and customers. Adobe Sensei's Customer AI services help you understand the following:

Churn propensity

Identify and retain the customers who are most likely to cancel your service.
 

Conversion propensity

Personalize nurture campaigns for prospects based on behaviors and interests to drive conversion.
 

Upsell propensity

Target offers to the right customer at the right time to optimize wallet share.
Customer AI services

Journey AI services

  
Optimize the design and delivery of customer journeys by orchestrating AI-driven optimization with marketer-defined rules. Adobe Sensei's Journey AI services help you understand the following:
Journey AI services

Optimal send time

Personalize the timing of emails for your prospects and customers.
 

User engagement

Plan your communication strategy with predictive insights of the likelihood of interaction with the email (open rate and click-through rate).
 

Messaging threshold

Find the cadence of messages that keeps customers engaged and avoids the customer fatigue which leads them to unsubscribe.