Getting Started

Workflows anywhere

Acrobat Reader DC delivers one-click integration with Adobe Scan and as well as enterprise-class PDF workflow features such as:

  • Online file storage and workflow management

  • Sharing files and shared file management, including a collaborative review service

  • A rich notification service that enables real-time workflow monitoring

  • Integration with Adobe Document Cloud, Dropbox, and Google Drive so that you can work with files anywhere

  • Access to subscription services such as create and export PDF, organize and combine files, and so on

  • And more!

Many Acrobat features are available on all platforms. An intuitive user interface works similarly across phones, the desktop, and in the browser. Now you can start a collaborative review at work, check review status and comment PDFs on the train, and access any PDF workflow on the web. Your files are simply accessible whenever you need them:

  • Mobile: Download and configure the free mobile app from your favorite app store.

  • Web: Access files on Adobe Document Cloud, Google Drive, Dropbox, or any other location supported by your device.

  • Desktop: Sign in to desktop Acrobat so you can sync files across your devices.

Signing in

Signing in is required for features using services, but it also provides many other advantages:

  • Access to free features that leverage online services

  • Access to advanced features which are part of your subscription services

  • Enablement of the notification service which alerts you to file changes, workflow updates, review participation, etc.

  • Automatic saving of most file changes in Document Cloud which not only protects your work, but allows file access on any device

  • Automatic sign in to both Acrobat and Adobe Scan

You can sign in to Document Cloud with an Adobe, Google/Facebook/Apple IDs, or a supported enterprise credential.

  1. Open the app.

  2. Choose a sign in option:

  • Tap a 3rd party sign in option: Facebook, Google, or Apple.

  • Tap Sign In to use your Adobe ID, then enter your email address and password.

  • Tap Sign Up to create a new Adobe ID.


Signing in with a company or school ID

You likely have a single login credential and will only see one set of screens. However, if you are part of an organization and have another ID, you may be prompted to choose between an personal or company ID. If so, select an account and log in with the credential associated with that account.


Signing out

Signing out disables access to subscription services as well as online documents and workflows.

To sign out, tap profileicon > Sign Out.

Manage DC subscriptions

Adobe’s free Acrobat DC mobile apps allow you to easily share files across your mobile devices, desktop, and the cloud, initiate and participate in reviews, share files, scan, sign, and so on. Additional features are available as subscription services, including creating PDFs, exporting PDFs to other formats, and editing PDFs.

Subscribing to services

To view your subscriptions and add new ones:

If a feature you’re trying to use is not available or asks you to subscribe, check your current subscriptions as follows:

  1. Tap profileicon

  2. Tap Subscriptions.

  3. To add a subscription or find out more details, tap Subscribe Now. The workflow may vary on Samsung devices.



If you have not updated to the latest app version, you’ll see the legacy user interface which lists individual subscriptions.

Upgrading existing subscriptions

The subscription workflow does not block you from upgrading to a package that includes services to which you are already subscribed, but it does tell you to cancel those existing subscriptions. For example, if you subscribe to Acrobat Pro DC, you should cancel all other subscriptions.

Managing store subscriptions

You can manage your subscriptions from any device:

  1. Tap profileicon

  2. Open the Subscriptions tab.

  3. Tap Manage subscriptions.

  4. Manage subscriptions from your app store. See Play Store.


Canceling a subscription

Cancel subscriptions from the app store where you initiated the subscription:

  • Play Store.

  • Galaxy Store: At any time before auto-cancellation, choose My page > Receipts > Items tab > [your subscription name] > Unsubscribe. Verify a cancellation email is sent to you.

Refund policies

Google Play Store: Adobe does not issue refunds for purchases made directly through the Google Play Store. For refund or billing requests, please refer to their support policy:

Samsung Galaxy Store: Adobe does not issue refunds for purchases made directly through the Samsung Galaxy Store. For refund or billing requests, please refer to their support policy: