Personalization options

Serial number (Acrobat only)

The serial number field is only used for serialized deployments where the machine is licensed. If you’re creating a non-serialized deployment and are using a named-user deployment where entitlements are managed via the Enterprise Dashboard, leave the serial number blank. After deployment, users will be required to sign-in on product launch to activate the product. If the user signs out, the product is deactivated. Named-user deployments support Adobe IDs, Federated IDs, and Enterprise IDs.

The serial number identifies the software for registration and updates. Note the following:

  • You need a volume license to use same serial number for multiple installations. Sets the ISX_SERIALNUMBER property.

  • Licenses are language specific. A license is either for one language + English or MUI for all languages.

Activation and registration

Grant offline exception and disable registration:

  • Sets the PRESERIALIZATIONFILEPATH property. PRESERIALIZATIONFILEPATH grants an offline exception to the online activation requirement for volume serial numbers. If Adobe servers cannot be contacted, no activation occurs. However, if Adobe servers can be contacted, activation does occur. This field is greyed out if the product does not require a serial number. This preference sets the REGISTRATION_SUPPRESS property.

Refer to Adobe Properties to learn more about the PRESERIALIZATIONFILEPATH property.

Unlike previous versions, setting the user and company name requires adding the USERNAME and COMPANYNAME properties on the command line.


For an imaged OS, you must use APTEE to grant offline exceptions.

Installation path

The installation path specifies the location of the installed product files on the destination system. Sets the INSTALLDIR property. If you’d like to choose a non-default path, do one of the following:

  • Type the path to the product directory, or

  • Choose Browse, navigate to the directory location, and then choose OK.

EULA option

The EULA field sets the EULA_ACCEPT property. To suppress the display of the EULA and automatically accept the agreement on behalf of your company for every installation that references the current.msi file:

  1. Choose Display EULA. The EULA opens in a new window.

  2. After reading the EULA, select Close in the upper-right corner to return to the Customization Wizard.

  3. Check Suppress display of End User License Agreement (EULA).