Forrester published an independent research report as part of their ongoing thought leadership around the "Future of Documents" in December 2020. The report highlights the coming disruption they expect to see over the next few years in the very first phase of the classic content lifecycle: content authoring. A structured content management approach via component content management systems (CCMS) can go a long way in spearheading this disruption. Organisations that have already adopted these new authoring and content management workflows are already reaping exponential benefits and are seen as leaders in the content strategy domain.

Explore this blog from Cheryl McKinnon, Principal Analyst at Forrester and discover:

• Why traditional ECM systems, content platforms aren’t built for the future and need to evolve beyond files to have fluid, componentised and structured documents
• How structured content management will become the norm
• How specialised technical authoring tools using standards such as DITA will serve business needs at scale
• How Al and ML will affect content authoring and content management in the near future