Adobe Accessibility Conformance Report

VPAT® Version 2.0 – October 2017

Product Information

Name of Product/Version: Adobe Portfolio 2017

Product Description: With Adobe Portfolio, a user can build a website quickly and simply to showcase creative work using variety of layouts.

Date: December 2017

Contact information: access@adobe.com

Notes:

Evaluation Methods Used: Testing Adobe Portfolio involved extensive use of leading assistive technologies such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes
Level AA - Yes
Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Supports with Exceptions: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Sections 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1 (Web)
  • 10.2.1 (non-web document)
  • 11.2.1.1 (Software)
  • 11.2.2.1 (Closed Functionality Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Nearly all graphical non-text elements in the product’s Editor UI are SVG images that do not provide any accessible label or title. For instance;

  • The SVG images used for main and secondary custom controls in the editing navigation controls, such as Add Content, Manage Content, Edit your Settings, etc., do not provide an accessible label.
  • SVG images used for custom controls on building a page screen fail to provide any textual equivalents.
  • The Edit control to edit a section of the page is an SVG image control without any accessible name.
  • All Toggle checkboxes used are SVG images without any accessible label.
  • The SVG minibar buttons on the preview bar are not labelled.

In addition, when a user imports an image to the editor, the product does not provide any mechanism to add alternative text for the images.

Some images are styled as CSS background images which disappear when colors are turned off or in High Contrast Mode.

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2 (Web)
  • 10.2.2 (non-web document)
  • 11.2.1.2 (Software)
  • 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide prerecorded audio-only or video-only content. However, it allows users to embed the audio/video content.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3 (Web)
  • 10.2.3 (non-web document)
  • 11.2.1.3 (Software)
  • 11.2.2.3 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide prerecorded audio-only or video-only content. However, it allows users to embed the audio/video content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4 (Web)
  • 10.2.4 (non-web document)
  • 11.2.1.4 (Software)
  • 11.2.2.4 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide prerecorded media that requires audio description.

Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.7 (Web)
  • 10.2.7 (non-web document)
  • 11.2.1.7 (Software)
  • 11.2.2.7 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Support with Exceptions

Web: The product and its published websites do not provide programmatic labels to indicate the purpose of form input fields and custom form controls, such as checkboxes. In some cases, such as the New Link form, the input edit fields do not provide both visual and programmatic labels and rely on a placeholder value for form field labels.

The product contains a navigation structure with tabs, and expand/collapse custom controls.  These controls do not indicate their structure textually and programmatically.

Furthermore, several layouts and templates such as “Matthias”, do not use heading structures or provide a mechanism to assign headings to the content. However, in some layouts such as “Andreas”, where headings are used, the heading order is not logical.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.8 (Web)
  • 10.2.8 (non-web document)
  • 11.2.1.8 (Software)
  • 11.2.2.8 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.9 (Web)
  • 10.2.9 (non-web document)
  • 11.2.1.9 (Software)
  • 11.2.2.9 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Instructions provided for understanding and interacting with the product do not rely solely on sensory characteristics of components, such as shape, size, visual location, orientation, or sound.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.10 (Web)
  • 10.2.10 (non-web document)
  • 11.2.1.10 (Software)
  • 11.2.2.10 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: The product uses color as the only visual means of conveying information, selection, or errors. For example, color is used to indicate the selected or active page in the header. Similarly, color is the only method to indicate the selected tab in several dialogs with side panel menus and tabs, such as the Edit your Settings dialog. Additionally, color swatches while styling the text color are not indicated textually to screen reader users. As a result, the published websites using the product fail to indicate selection textually for screen reader users.

Furthermore, the forms used within the product’s sites and layouts use color as the sole method to indicate error messages.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.11 (Web)
  • 10.2.11 (non-web document)
  • 11.2.1.11 (Software)
  • 11.2.2.11 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include audio which plays automatically.

Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria Conformance Level Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.15 (Web)
  • 10.2.15 (non-web document)
  • 11.2.1.15 (Software)
  • 11.2.2.15 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Most elements in the product do not receive keyboard focus and cannot be accessed from the keyboard. Some examples include:

  • The main and secondary custom controls in the editing navigation controls, such as Add Content, Manage Content, Edit your Settings, etc., do not receive keyboard focus and can be accessed only using the mouse.
  • The expand/collapse elements on the floating panel, including This Gallery, All Galleries, and Site Wide, fail to receive keyboard focus.
  • The edit control to edit a section of the page appears only when a section is hovered using the mouse. As a result, the Edit functionality is not accessible to keyboard-only users or screen reader users.
  • The “Insert Media” toolbar only appears on mouse hover.
  • The section of the Add Content dialog that contains many of the active controls, such as the Page, Lightroom album, Gallery, etc., cannot be accessed from the keyboard because it does not receive keyboard focus.
  • When building a new page, several elements including Files, Text, Embed, Lightroom Photos, CC Files, and Form, are not keyboard accessible.

The product also provides features that use drag and drop functionality, which is accessible only using the mouse. For example, reordering page content while editing a page, such as on the forms page, is a drag-and-drop feature that is not accessible from the keyboard.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.16 (Web)
  • 10.2.16 (non-web document)
  • 11.2.1.16 (Software)
  • 11.2.2.16 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include keyboard traps.

Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria Conformance Level Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.17 (Web)
  • 10.2.17 (non-web document)
  • 11.2.1.17 (Software)
  • 11.2.2.17 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include time-based limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.18 (Web)
  • 10.2.18 (non-web document)
  • 11.2.1.18 (Software)
  • 11.2.2.18 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include elements which automatically move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria Conformance Level Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.19 (Web)
  • 10.2.19 (non-web document)
  • 11.2.1.19 (Software)
  • 11.2.2.19 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.20 (Web)
  • 10.2.20 (non-web document) – Does not apply
  • 11.2.1.20 (Software) – Does not apply
  • 11.2.2.20 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Does Not Support

Web: The product and published websites do not provide skip links for navigation structures.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.21 (Web)
  • 10.2.21 (non-web document)
  • 11.2.1.21 (Software) - Does not apply
  • 11.2.2.21 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: The product and published websites do not provide descriptive page titles.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.22 (Web)
  • 10.2.22 (non-web document)
  • 11.2.1.22 (Software)
  • 11.2.2.22 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: The focus or tab order of elements that receive keyboard focus in the product and published websites is logical. However, focus is not managed within dialogs. For instance, when a dialog is opened, the focus is not appropriately moved to the new dialog. Similarly, the focus does not remain within the dialog or return properly (to the element that spawned the dialog) after it is closed.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.23 (Web)
  • 10.2.23 (non-web document)
  • 11.2.1.23 (Software)
  • 11.2.2.23 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: Several links, particularly image links in the product, are not labelled and meaningful. In addition, the links that open a dialog do not indicate the fact that it opens a dialog.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.27 (Web)
  • 10.2.27 (non-web document)
  • 11.2.1.27 (Software)
  • 11.2.2.27 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: Although the document language is identified for published websites, no language is set for the product.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.29 (Web)
  • 10.2.29 (non-web document)
  • 11.2.1.29 (Software)
  • 11.2.2.29 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: User interface components do not initiate a change of context when a control or input field receives focus.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.30 (Web)
  • 10.2.30 (non-web document)
  • 11.2.1.30 (Software)
  • 11.2.2.30 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: User interface components do not initiate a change of context on user input.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.33 (Web)
  • 10.2.33 (non-web document)
  • 11.2.1.33 (Software)
  • 11.2.2.33 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: Website published by the product identify form errors; however, the errors are not indicated clearly and explicitly by using the word “Error” or an error icon, and are identified solely using red color.

Furthermore, errors are not indicated at the beginning of the form and the field level errors are not explicitly associated with the respective field in error, causing difficulty for users of assistive technology in identifying and correcting the errors.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.34 (Web)
  • 10.2.34 (non-web document)
  • 11.2.1.34 (Software)
  • 11.2.2.34 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: The product and published websites do not provide programmatic labels to indicate the purpose of the form input fields.

In some places, such as on the New Link form, the input edit fields do not provide both visual and programmatic labels and rely on placeholder values for form field labels.

Furthermore, form instructions, such as “*”, denoting required fields are not indicated.

Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.37 (Web)
  • 10.2.37 (non-web document)
  • 11.2.1.37 (Software)
  • 11.2.2.37 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.38 (Web)
  • 10.2.38 (non-web document)
  • 11.2.1.38 (Software)
  • 11.2.2.38 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Nearly all custom controls in the product do not provide name, role and, state information.

For instance, nearly all graphical SVG elements, such as the main and secondary custom controls in the editing navigation controls, such as Add Content, Manage Content, Edit your Settings, etc., do not provide an accessible name and role information.

Similarly, several custom controls, including toggle checkboxes, radio buttons, page tabs, expand/collapse controls menus, etc., do not provide sufficient textual information to users of assistive technology.

The product and published websites do not provide programmatic labels to indicate the purpose of the form input fields.  In some cases, such as the New Link form, the input edit fields do not provide both visual and programmatic labels and rely on placeholder values for form field labels.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.5 (Web)
  • 10.2.5 (non-web document)
  • 11.2.1.5 (Software)
  • 11.2.2.5 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide live media that requires captions.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.6 (Web)
  • 10.2.6 (non-web document)
  • 11.2.1.6 (Software)
  • 11.2.2.6 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide prerecorded video content that requires audio description.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.12 (Web)
  • 10.2.12 (non-web document)
  • 11.2.1.12 (Software)
  • 11.2.2.12 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: Many elements in the product and its layouts do not provide sufficient color contrast. For instance, grey color text is widely used on the lighter grey or white background for site content, such as placeholder values, editor controls and navigation elements, and does not provide sufficient color contrast. As a result, low vision users have difficulty in reading and discerning text on the page. Similarly, the buttons, such as the Preview and Publish site buttons, do not provide sufficient color contrast in focus state.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.13 (Web)
  • 10.2.13 (non-web document)
  • 11.2.1.13 (Software)
  • 11.2.2.13 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: The product and published website content can be resized up to 200% without any loss of information of functionality. However, in the product, the text gets cut off, particularly within dialogs, and the editor toolbar does not scroll into view when the text is resized.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.14 (Web)
  • 10.2.14 (non-web document)
  • 11.2.1.14 (Software)
  • 11.2.2.14 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include images of text.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.24 (Web)
  • 10.2.24 (non-web document) – Does not apply
  • 11.2.1.24 (Software) – Does not apply
  • 11.2.2.24 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: The product allows information to be found through multiple ways.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.25 (Web)
  • 10.2.25 (non-web document)
  • 11.2.1.25 (Software)
  • 11.2.2.25 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Several product layouts and templates such as “Matthias”, do not use heading structures or provide a mechanism to assign headings to the content. However, in some layouts such as “Andreas”, where headings are used, the heading order is not logical.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.26 (Web)
  • 10.2.26 (non-web document)
  • 11.2.1.26 (Software)
  • 11.2.2.26 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Nearly all elements in the product and layouts do not indicate keyboard focus visually. As a result, it is very difficult for sighted keyboard-only users to track focus on the page.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.28 (Web)
  • 10.2.28 (non-web document)
  • 11.2.1.28 (Software) – Does not apply
  • 11.2.2.28 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: The product does not provide a mechanism to indicate a different language for parts of web content it creates.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.31 (Web)
  • 10.2.31 (non-web document) – Does not apply
  • 11.2.1.31 (Software) – Does not apply
  • 11.2.2.31 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: The product provides consistent navigation of content.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.32 (Web)
  • 10.2.32 (non-web document) – Does not apply
  • 11.2.1.32 (Software) – Does not apply
  • 11.2.2.32 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: The product provides consistent identification of UI elements.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.35 (Web)
  • 10.2.35 (non-web document)
  • 11.2.1.35 (Software)
  • 11.2.2.35 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The forms in the product include input fields where error suggestions are available.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.36 (Web)
  • 10.2.36 (non-web document)
  • 11.2.1.36 (Software)
  • 11.2.2.36 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Not Applicable

Web: The product and layouts are not intended to process legal or financial data, or to modify data in storage systems.

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Web: Does Not Support

Web: Users without vision rely on information being communicated in text or programmatically in ways that can be accessed by assistive technology. As noted in 1.1.1 Non-text Content, most non-text elements in The product do not provide text alternatives for use by screen readers; in 1.3.1 Info and Relationships form fields lack valid and visual labels. Heading and navigational structures are missing or illogical to represent and match the visual presentation; and in 4.1.2 Name, Role, Value many custom controls do not indicate their name, role and value to assistive technology. In addition, the form fields do not provide valid or explicit labels. Furthermore, in 2.1.1 Keyboard, many features within the product cannot be accessed with keyboard-only operation and require using the mouse; in 2.4.1 Bypass Blocks, repeated navigation blocks cannot be skipped and in 2.4.2 Page Titled, the pages do not provide a descriptive page title causing difficulty for screen reader users to identify change in content.

302.2 With Limited Vision

Web: Support with Exceptions

Web: Text can be resized up to 200% on the published websites, but difficulties were noted in resizing text in the product, as described in 1.4.4 Resize text.

As noted in 1.4.1 Use of Color, color is solely used to communicate information, selection and errors in the product.

Custom controls and text colors can be modified for published website content. However, the elements in the product’s Editor UI do not provide sufficient color contrast, as noted in 1.4.3 Contrast (Minimum).

302.3 Without Perception of Color

Web: Support with Exceptions

Web: Color alone is used to communicate information, selection and errors, causing difficulties for users without perception of color to use the product, as noted in 1.4.1 Use of Color.

In addition, some images are styled as CSS background images which disappear when colors are turned off or in High Contrast Mode, as noted in 1.1.1 Non-text Content.

302.4 Without Hearing

Web: Supports

Web: The product does not produce sound or speech, so it is usable by people without hearing.

302.5 With Limited Hearing

Web: Supports

Web: The product does not produce sound or speech, so it is usable by people with limited hearing.

302.6 Without Speech

Web: Supports

Web: The product does not require speech input or control, so it is usable by people without speech.

302.7 With Limited Manipulation

Web: Does Not Support

Web: As noted in 2.1.1 Keyboard, many features within the product cannot be accessed with keyboard-only operation and require using the mouse; in 2.4.7 Focus Visible, nearly all elements on The product and layouts do not indicate keyboard focus visually; and in 2.4.1 Bypass Blocks, repeated navigation blocks cannot be skipped.

302.8 With Limited Reach and Strength

Web: Supports

Web: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides options to use icons, text, or a combination of both for controls. The UI provides easy to use options to configure the page content and switch between several layouts.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

501 General

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section.

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria Conformance Level Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt accessibility features of the Windows 7 platform.

502.3 Accessibility Services

See 502.3.1-502.3.14

502.3.1 Object Information

Does Not Support

The product does not expose the name, role and state or value for many controls and objects to assistive technologies, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.2 Modification of Object Information

Supports with Exceptions

The product allows users to set or change names and properties for some elements such as links and text, however, it is not possible to manipulate or add role and state information. Similarly, it is not possible to add alternative text for images or change/add heading structures.

502.3.3 Row, Column, and Headers

Supports

The product does not provide or use data table structures such as rows, columns and headers to present page content.

502.3.4 Values

Supports with Exceptions

The product exposes the values and text of controls and inputs to assistive technologies, however in some instances, such as while styling the text, the font and style combo boxes do not indicate textual values programmatically to screen reader users.

502.3.5 Modification of Values

Supports

Values and text of controls and inputs in the product can be set and modified by assistive technologies.

502.3.6 Label Relationships

Does Not Support

The product does not expose label relationships to assistive technologies, as noted in 1.1.1 Non-text Content, 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.7 Hierarchical Relationships

Does Not Support

The product does not expose hierarchical relationships to assistive technologies, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.8 Text

Supports

The product exposes text content to assistive technologies.

502.3.9 Modification of Text

Supports

The product allows assistive technologies to modify text content.

502.3.10 List of Actions

Supports with Exceptions

Some elements in the product, including image buttons, links, expand/collapse controls, tabs, etc., do not expose any programmatic role information and actions which can be taken on objects to assistive technologies.

502.3.11 Actions on Objects

Supports

The product allows assistive technologies to perform actions on objects.

502.3.12 Focus Cursor

Does Not Support

Most controls in The product do not expose visual and programmatic focus information to assistive technology.

502.3.13 Modification of Focus Cursor

Supports

The product allows assistive technologies to move or modify focus, insertion point, and selection.

502.3.14 Event Notification

Supports with Exceptions

The product notifies assistive technologies of events related to user interactions except:

  • When expand/collapse controls such as This Gallery, All Galleries, Site Wide are expanded or collapsed.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503 Applications

503.1 General. Applications shall conform to 503.

Criteria Conformance Level Remarks and Explanations

503.2 User Preferences

Supports

The product supports platform accessibility settings.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

503.4.1 Caption Controls

Supports

The product allow users to embed the audio/video content with caption controls.

503.4.2 Audio Description Controls

Supports

The product allows users to embed the audio/video content with audio description controls.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria Conformance Level Remarks and Explanations

504.2 Content Creation or Editing  (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

The websites published using The product preserve the information required or added for accessibility.

504.2.2 PDF Export

Not Applicable

The product does not support PDF export of the content.

504.3 Prompts

Does Not Support

The product does not include a mode which prompts authors to create content which conforms to WCAG 2.0 Levels A and AA, or to fix issues to conform.

504.4 Templates

Supports with Exceptions

Several templates and layouts are provided by the product, and many of them create content which is moderately accessible. As noted in Table 1: Conformance Criteria, Level A and Table 2: Conformance Criteria, Level AA above, authors must edit templates to include skip links, programmatic labels for form fields and alternative text for images, and other required accessibility features.

Chapter 6: Support Documentation and Services

Notes: Conformance information for Support Documentation and Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes:

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Web: Does Not Support

Web: Users without vision rely on information being communicated in text or programmatically in ways that can be accessed by assistive technology. As noted in 1.1.1 Non-text Content, most non-text elements in The product do not provide text alternatives for use by screen readers; in 1.3.1 Info and Relationships form fields lack valid and visual labels. Heading and navigational structures are missing or illogical to represent and match the visual presentation; and in 4.1.2 Name, Role, Value many custom controls do not indicate their name, role and value to assistive technology. In addition, the form fields do not provide valid or explicit labels. Furthermore, in 2.1.1 Keyboard, many features within the product cannot be accessed with keyboard-only operation and require using the mouse; in 2.4.1 Bypass Blocks, repeated navigation blocks cannot be skipped and in 2.4.2 Page Titled, the pages do not provide descriptive page title causing difficulty for screen reader users to identify change in content.

4.2.2 Usage with limited vision

Web: Support with Exceptions

Web: Although text can be resized up to 200% on published websites, difficulties were noted in resizing text in the product, as described in 1.4.4 Resize text.

As noted in 1.4.1 Use of Color,color is solely used to communicate information, selection and errors in the product.

Custom controls and text colors can be modified for published website content, however, the elements on the product do not provide sufficient color contrast, as noted in 1.4.3 Contrast (Minimum).

4.2.3 Usage without perception of colour

Web: Support with Exceptions

Web: Color is solely used to communicate information, selection and errors, causing difficulties for users without perception of color to use the product, as noted in 1.4.1 Use of Color.

In addition, some images are styled as CSS background images which disappear when colors are turned off or in High Contrast Mode, as noted in 1.1.1 Non-text Content.

4.2.4 Usage without hearing

Web: Supports

Web: The product does not produce sound or speech, so it is usable by people without hearing.

4.2.5 Usage with limited hearing

Web: Supports

Web: The product does not produce sound or speech, so it is usable by people with limited hearing.

4.2.6 Usage without vocal capability

Web: Supports

Web: The product does not require speech input or control, so it is usable by people without speech.

4.2.7 Usage with limited manipulation or strength

Web: Does Not Support

Web: As noted in 2.1.1 Keyboard, many features within the product cannot be accessed with keyboard-only operation and require using the mouse; in 2.4.7 Focus Visible, nearly all elements in the product and layouts do not indicate keyboard focus visually; and in 2.4.1 Bypass Blocks, repeated navigation blocks cannot be skipped.

4.2.8 Usage with limited reach

Web: Supports

Web: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure

Web: Supports

Web: The product does not contain elements which flash or other features likely to trigger photosensitive seizures.

4.2.10 Usage with limited cognition

Web: Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides options to use icons, text, or a combination of both for controls. The UI provides easy to use options to configure the page content and switch between several layouts.

4.2.11 Privacy

Web: Supports

Web: The product does not ask for legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria Conformance Level Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not provide any accessibility features to be activated.

5.3 Biometrics

Not Applicable

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports

The websites published using the product, preserves the information required or added for accessibility.

5.5.1 Means of operation

Not Applicable

The product does not have operable parts.

5.5.2 Operable parts discernibility

Not Applicable

The product does not have operable parts.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Not Applicable

The product does not, by itself, supply a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product supports the Windows 7 Sticky Keys feature that allows users who cannot press keys that need to be pressed simultaneously to activate the same features when keys are pressed individually.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes:

Criteria Conformance Level Remarks and Explanations

10.2.1 - 10.2.38

See WCAG 2.0 section

See information in WCAG section

10.2.39 Caption positioning

Not Applicable

Only HTML web content was used to evaluate conformance in this VPAT.

10.2.40 Audio description timing

Not Applicable

Only HTML web content was used to evaluate conformance in this VPAT.

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.2.1 Software success criteria (excluding closed functionality)

See WCAG 2.0 section

See information in WCAG section

11.2.2 Software success criteria (closed functionality)

Not Applicable

11.3.2.3 Use of accessibility services

Supports

The product supports the UI Automation accessibility API on Windows 7, allowing use of accessibility services which are part of the Windows platform.

11.3.2.4 Assistive technology

Not Applicable

The product is not assistive technology.

11.3.2.5 Object information

Does Not Support

The product does not expose the name, role and state or value for many controls and objects to assistive technologies, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.3.2.6 Row, column, and headers

Supports

The product does not provide or use data table structures such as, rows, columns and headers to present page content.

11.3.2.7 Values

Supports with Exceptions

The product exposes the values and text of controls and inputs to assistive technologies. However, in some instances such as while styling the text, the font and style combo boxes do not indicate textual values programmatically to screen reader users.

11.3.2.8 Label relationships

Does Not Support

The product does not expose label relationships to assistive technologies, as noted in 1.1.1 Non-text Content , 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value .

11.3.2.9 Parent-child relationships

Does Not Support

The product does not expose hierarchical relationships to assistive technologies, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.3.2.10 Text

Supports

The product exposes text content to assistive technologies.

11.3.2.11 List of available actions

Supports with Exceptions

Some elements in the product, including image buttons, links, expand/collapse controls, tabs, etc., do not expose any programmatic role information and actions which can be taken on objects to assistive technologies.

11.3.2.12 Execution of available actions

Supports

The product allows assistive technologies to perform actions on objects.

11.3.2.13 Tracking of focus and selection attributes

Does Not Support

Most controls in the product do not expose visual and programmatic focus information to assistive technology.

11.3.2.14 Modification of focus and selection attributes

Supports

The product allows assistive technologies to move or modify focus, insertion point, and selection.

11.3.2.15 Change notification

Support with Exceptions

The product notifies assistive technologies of events related to user interactions except:

  • When expand/collapse controls, such as This Gallery, All Galleries, and Site Wide, are expanded or collapsed.

11.3.2.16 Modifications of states and properties

Support with Exceptions

The product allow users to set or change names and properties for some elements such as links and text. However, it is not possible to manipulate or add role and state information. Similarly, it is not possible to add alternative text for images or change/add heading structures.

11.3.2.17 Modifications of values and text

Supports

Values and text of controls and inputs in the product can be set and modified by assistive technologies.

11.4.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.4.2 No disruption of accessibility features

Supports

The product does not disrupt accessibility features of the Windows 7 platform.

11.5 User preferences

Supports

The product supports platform accessibility settings.

11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in WCAG section

11.6.3 Preservation of accessibility information in transformations

Supports

The websites published using the product preserve the information required or added for accessibility.

11.6.4 Repair assistance

Does Not Support

The product does not include a mode which prompts authors to create content which conforms to WCAG 2.0 Levels A and AA, or to fix issues in order to conform.

11.6.5 Templates

Supports with Exceptions

Several templates and layouts are provided by the product, and many of them create content which is moderately accessible. As noted in Table 1: Conformance Criteria, Level A and Table 2: Conformance Criteria, Level AA above, authors must edit templates to include skip links, programmatic labels for form fields and alternative text for images, and other required accessibility features.

Chapter 12: Documentation and Support Services

Notes: Conformance information for Documentation and Support Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable