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Adobe Affiliates

 

Name
Service Provided
Location

Adobe Inc.

Hosting and Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Adobe Systems Canada, Inc.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Canada

Adobe Systems India Pvt. Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

India

Adobe Systems Belgium BV

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Belgium

Adobe Systems s.r.o.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Czech Republic

Adobe Systems Danmark ApS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Denmark

Adobe Systems France SAS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

France

Adobe Systems Engineering GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Germany

Adobe Systems GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Germany

Adobe Systems Italia Srl.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Italy

Adobe Systems Benelux BV

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Netherlands

Adobe Systems Norge AS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Norway

Adobe Systems Romania SRL

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Romania

Adobe Systems Iberica, S.L.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Spain

Adobe Systems Nordic AB

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Sweden

Adobe Research Schweiz AG

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Switzerland

Adobe Systems Schweiz GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Switzerland

Adobe Systems Europe Limited

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United Kingdom

Adobe Development ARM, LLC

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Armenia

Adobe Systems Pty Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Australia

Adobe KK

Support Services for Magento and Marketo

Japan

Marketo Inc.

Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Marketo EMEA Ltd.

Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United Kingdom

X Commerce Inc.

Support Services for Magento

United States

Magento Commerce International Limited

Support Services for Magento

Ireland

Workfront Inc.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Workfront Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United Kingdom

 

Subprocessors who support delivery of Adobe products and services

 

Name of Entity
Service Provided
Adobe Product/Service
Data Processing Location
Duration of the Processing
Technical and Organisational Measures

Akamai

Content Delivery Network (CDN)

Adobe Dynamic Media Classic and AEM Dynamic Media

Worldwide

Duration of Contract

Amazon Web Services

Hosting services

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Worldwide

Duration of Contract

Anaplan (Mintigo)

Supports Predictive Audiences feature 

Adobe Marketo Engage

EU, US

Duration of Contract

Box, Inc.

FTP service for data migration and bulk import

Captivate Prime

EU, US

Duration of Contract

Brightcove, Inc.

Video hosting services

Adobe Creative Cloud

EU, US

Duration of Contract

Encoding.com (Fast Encoding)

Provides storage for customer video assets and processing using encoding.com APIs

Adobe Dynamic Media Classic and AEM Dynamic Media

US

Duration of Contract

Exavault

FTP service for data migration and bulk import

Captivate Prime

US

Duration of Contract

Fastly, Inc.

Content Delivery Network (CDN)

Adobe Experience Manager as a Cloud Service, Advertising Cloud

Worldwide

Duration of Contract

Gainsight, Inc.

Analytics service

Adobe Experience Manager as a Cloud Service and Cloud Manager

EU, US, India, Israel

Duration of Contract

Google Cloud Platform

Cloud hosting services

Adobe Marketo Engage

Worldwide

Duration of Contract

LexisNexis

ID verification and authentication services

Acrobat Sign

US

Duration of Contract

MapBox

Geocoding services

Adobe Analytics

US

Duration of Contract

Microsoft Azure

Cloud computing and hosting services

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Worldwide

Duration of Contract

Mitek Systems

ID Authentication in e-signature workflows

Acrobat Sign

EU

Duration of Contract

Okta

Multi-factor authentication

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

EU, US

Duration of Contract

Pendo.io

Analytics

Advertising Cloud

US

Duration of Contract

Periscope Data (Sisence Inc.)

Data visualisation services

Adobe Marketo Engage

US

Duration of Contract

Platform.sh

Web hosting services and infrastructure support

Adobe Commerce Pro (Magento)

Worldwide

Duration of Contract

Plivo Inc.

Communication services (SMS API)

Adobe Analytics

US

Duration of Contract

Qubole

Data hosting and reporting

Advertising Cloud

EU, US, India

Duration of Contract

Rackspace

Hosting services

Adobe Marketo Engage

US, UK

Duration of Contract

SendGrid

Email distribution platform services

Adobe Marketo Engage and Adobe Commerce Pro (Magento)

US

Duration of Contract

Snowflake Computing Inc.

Database Storage Services, Virtual Warehouse Service

Campaign Managed Cloud Services

Marketo Engage

Audience Manager

Advertising Cloud

EU, US

Duration of Contract

Speechmatics

Speech recognition and transcription

Adobe Premiere Pro

EU, US

Duration of Contract

Splunk

Logging service

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

US

Duration of Contract

Stream.io (Getstream)

Chat service 

Behance

US

Duration of Contract

Telesign Corp.

Multi-factor authentication and invitations

Sign and Behance

EU, UK, US, Serbia

Duration of Contract

 

Subprocessors who provide Customer Support Services

 

Name of Entity
Service Provided
Data Processing Location
Duration of the Processing
Technical and Organisational Measures

LivePerson

Customer Care support services

US

Duration of Contract

TP USA (Teleperformance)

Customer Care support services

EU, US, India

Duration of Contract

Zendesk, Inc.

Customer Care support services

EU, US

Duration of Contract

Adobe Cloud Service
Location of Processing

Adobe Analytics, Adobe Target and Adobe AdCloud

United Kingdom

Adobe Experience Platform

European Union

Customer Journey Analytics

European Union

Adobe Experience Manager - Cloud Services

European Union

Adobe Experience Manager Managed Services, Adobe Campaign Managed Services and Adobe Cloud Messaging Services

European Union

IP Obfuscation (Replace Visitors Last IP Octet with 0 setting enabled)

European Union

Audience Manager

United States

Audiences and Profiles

United States

Adobe Campaign

European Union

Adobe Connect

European Union

Adobe Creative Cloud, Adobe Document Cloud, Acrobat Sign

European Union1

1 User authentication process occurs in the United States

Adobe may process the categories of Personal Data set out in the table below, as determined at the sole discretion of Customer:

 

Personal Details and contact information

Name

Address

Email address

Title

Position

Contact information

Social profile information

IP address

Unique user IDs (such as cookie IDs)

Marketing profiles

Documents, images and content

Documents uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data

Images uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data

Content uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data