Frequently asked questions
What is Lightroom?
Lightroom is a new photography service by Adobe that includes desktop, mobile, and web apps. Lightroom automatically backs up all your photographs to the cloud and lets you access and work with your photos from any desktop or mobile device.Lightroom provides you the editing power of Lightroom Classic and Adobe Camera Raw in one easy-to-use package. In Lightroom, you experience seamless workflows across devices. The editing and organization tools it offers are similar to the ones you already use on your mobile, desktop, and on the web.
How is Lightroom different from Lightroom Classic?
- Lightroom on Mac and Windows share a similar and consistent experience with other Lightroom apps on mobile and web.
- Lightroom uploads all your full resolution original photos to the cloud. This means that all your photos are safely backed up. It also means that Lightroom can do various things that Lightroom Classic can't. For example, you can use Lightroom to access all your photos on multiple computers such as a laptop and a desktop, or a home computer, and a work computer.
- Lightroom also provides features that are based in the cloud, such as the ability to search for photos based on what's in the photo — without having to add any keywords manually. For example, you can search for 'dog' to find photos of dogs in Lightroom without having to manually assign the keyword 'dog' to any photos.
What is the difference between the annual and month-to-month plan?
The annual plan requires a one-year commitment and is our best value. It comes with a 14-day money back guarantee. If you cancel after that, you’ll be charged a 50% fee for the remaining months. The month-to-month plan gives you the flexibility to stop and restart your subscription without a cancellation fee.
Are the applications installed on my computer or are they cloud based?
Your Creative Cloud desktop applications - such as Photoshop - are installed locally on your computer. You don't need an ongoing Internet connection to use them. You only need to connect to the Internet once every 99 days to validate your membership.
Can I use the software on one more computer?
Yes, you can install and run Creative Cloud desktop apps on two computers,
such a home and work computer (Mac, PC or one of each)