Frequently Asked Questions

What is Adobe Premiere Elements 2025 and who is it for?

Premiere Elements 2025 is video editing software for anyone who wants to quickly trim their videos, make fun creations or combine multiple clips and photos into amazing films. It offers:

• Easy editing with the magic of AI and automation
• Step-by-step guidance for editing and creating
• Fun ways to make and share stunning video creations and films
• An Organiser to easily categorise and find your videos

What’s the difference between Premiere Elements and Photoshop Elements?

• Premiere Elements is designed for people who capture videos and want quick and easy ways to trim them, make them look great, turn them into fun creations and polished films and share them with family and friends. AI and automated options deliver great results to enjoy as is or use as a starting point for creative exploration.
• Photoshop Elements is designed for people who take photos and want automated and easy ways to make them look great, turn them into personalised creations and print and share them with family and friends.
• Both apps share a common Organiser for easy access to all photos and videos.
• They’re sold separately or people can buy them together as a bundle.

How does Premiere Elements differ from Premiere Pro?

• Premiere Elements offers options for every level of user with Quick, Guided and Advanced modes, so it’s easy for beginner video enthusiasts to get started making great-looking films.
• Premiere Pro provides the ultimate toolset for professional video production.

I use free video editing software. Why should I consider Premiere Elements 2025?

Most free video editors offer a limited set of editing tools. Premiere Elements 2025 provides you with easy and automated video editing options for every level of user, including:

• AI and automated options that make it fast, easy and fun to make amazing videos
• Quick Edit mode with a simple Sceneline that puts everything at your fingertips
• Quick Edit and Advanced Edit to make videos your way
• Cool, easy-to-apply video effects and transitions to show your style
• Audio effects to enhance your storytelling
• Guided Edits to grow your skills — just follow the steps to make quick fixes, add eye-catching effects and animations and more
• The ability to share your videos in Highlight Reels and on YouTube, Vimeo and more — and even share to Vimeo and multiple destinations at the same time
• The Organiser to clean up the clutter and find photos and videos in a snap using Smart Tags, facial recognition and more
• Beautiful slideshows and collages that are automatically created from your videos and delivered upon launch

Should I buy Premiere Elements 2025 or the Photoshop Elements & Premiere Elements 2025 bundle?

If you like to take and share videos and photos, get the bundle to:

• Use a common Organiser for easy access to all your videos and photos.
• Edit and share videos and photos together in creative ways.
• Get a great value. Learn more

Where can I learn more about new features?

See What’s New or the full list of Features.

Where can I find the serial number to install Premiere Elements?

We no longer use serial numbers. Follow the instructions below to redeem and download the product.

• Electronic Software Download (ESD) — During your online purchase you’ll receive a redemption code. Follow the redemption process to get access to the product download.
• Amazon customers — If you purchased from Amazon, get instructions for retrieving your redemption code and follow the instructions above.

Can I get the product on a DVD?

We no longer offer DVDs.

Can I install Premiere Elements on more than one computer?

You can install your product on up to two computers that aren’t being used simultaneously. If you want to move your product to a new computer, simply choose Help > Sign Out in the product on the computer that has the active licence. That will deactivate it. Then you can install the product on your new computer.

NOTE: You must be online while deactivating the product.

What are the minimum system requirements to run Premiere Elements 2025?

See the system requirements for more information.

Does Premiere Elements 2025 support Windows 32-bit operating systems?

No. Microsoft and Apple stopped supporting 32-bit systems before Premiere Elements 2025 was released, so the product can only be installed on 64-bit systems.

Will Premiere Elements work on Apple M1, M2 and M3 computers?

You can install Premiere Elements 2025 on computers powered by the Apple M1, M2 or M3 chips.

Does Premiere Elements 2025 support variable frame rate (VFR)?

Yes.

Does Premiere Elements 2025 support HEIF and HEVC?

Yes, you can import and edit HEIF photo files and HEVC video files on Windows as well as macOS. Learn more.

Does Premiere Elements 2025 support Apple ProRes?

Yes, you can import ProRes videos in Premiere Elements 2025.

Do I need to be online to use Premiere Elements?

You’ll need to be online to do the following:

• Install the software (so your licence can be validated and activated).
• Download specific feature content (but once you download, you’re free to use the software off-line).
• Use features like social sharing.
• Deactivate the software to use it on another computer.

Why do I need to sign in to use Premiere Elements?

Signing in with an Adobe ID (your email address) activates your software, connecting it to Adobe’s servers via the Internet and giving you a secure and personalised experience. Activation validates your software licence, associates it with your computer and helps protect your computer from malicious code by verifying that you have genuine Adobe software.

If I run into issues, what type of support can I expect?

If you’re missing a redemption code, you’ll need to contact the shop or site where you purchased the product. If you need help with installation, activation or any other software issues, you can contact Adobe Customer Care.

How does the 3-year term licence work?

The licence enables you to use Premiere Elements for a full 3-year term. It’s a one-time purchase with no additional fees. The licence is non-renewing — it expires 3 years after redemption. When your 3-year term licence expires, the Premiere Elements Editor will no longer be accessible. However, you’ll still be able to access your media catalogue in the Elements Organizer indefinitely.

What will happen to the Elements Organizer after the 3-year term licence expires?

When your 3-year term licence expires, the Premiere Elements Editor will no longer be accessible. However, you will still have ongoing access to your media catalogue in the Elements Organizer.

How do I redeem the software?

Follow the redemption process to redeem the licence and get access to the product download.

Can I upgrade to a new version during my 3-year term?

Yes, you can upgrade to a newer version at any time. Purchasing a new version will start a new 3-year term.

I own an older version of Premiere Elements. Can I get upgrade pricing?

Yes, we offer upgrade pricing for existing customers on Adobe.com.

Where can I find out about volume licensing for Premiere Elements 2025?

For licensing questions, visit the Adobe Volume Licensing page or contact your local Adobe sales representative.

How can I get started using Premiere Elements 2025?

The home screen offers direct links to tutorials and fun things to try with your videos. Check out Premiere Elements Learn & Support for all you need to get started — video and step-by-step-tutorials, Help content and links to resources offering comprehensive product support from Adobe and our knowledgeable community.