Frequently asked questions

What is Adobe Premiere Elements 2027 and who is it for?

Premiere Elements 2027 is video editing software designed to help you quickly cut to the good stuff in your footage — no experience needed. Whether you want to resize a video for social or use color tools and effects to enhance your storytelling, it has everything you need with:

• Effortless editing powered by AI and automation
• Step-by-step guidance to help you grow your skills at your own pace
• Unique effects, transitions, and other creative options to help you elevate your footage
• An Organizer to quickly import, tag, and find your videos

Learn more

What’s the difference between Premiere Elements and Photoshop Elements?

• Premiere Elements offers AI tools and automation that simplify video editing so you can trim, resize, and adjust color and audio in no time. Plus, generate images and creative title art, add effects, make titles move, and more to shape your story, your way.
• Photoshop Elements pairs intuitive editing with AI that handles the hard work, so you can clean up distractions, restore old photos, and explore creative ideas without getting lost in complex tools. Make quick fixes, follow step-by-step guidance, or take full creative control to make every photo feel distinctly yours.
• Both apps share a common Organizer for easy access to all photos and videos.
• They’re sold separately or you can buy them together as a bundle.

How does Premiere Elements differ from Premiere?

Premiere Elements is designed for anyone who wants a quick and simple way to organize, edit, create, and share their videos. With built-in AI and automated tools, it helps you do everything from trimming and resizing to getting creative with color, effects, and transitions so you can create amazing videos, fast. Premiere provides the ultimate toolset for professional video production. A subscription is required.

I use free video editing software. Why should I consider Premiere Elements 2027?

Most free video editors offer a limited set of editing tools. Premiere Elements 2027 provides you with quick and automated video editing options for every level of user, including:

• AI and automated options that make it fast and simple to fix footage, generate images and creative title art, and enhance any scene
• Quick editing mode with a simple Sceneline that puts everything at your fingertips
• Guided editing mode to grow your skills at your own pace — just follow the steps to make quick fixes, add eye-catching effects and animations, and more
• Advanced editing mode to make videos your way
• 360° and VR video editing
• Cool, easy-to-apply video effects and transitions to show your style
• Audio effects and soundtracks to enhance your storytelling
• The ability to share your videos in Highlight Reels and on YouTube, Vimeo, and more — and even share to Vimeo and multiple destinations at the same time
• The Organizer to clean up the clutter and find photos and videos in a snap using simple descriptions (English-only beta), Smart Tags, facial recognition, and more
• Beautiful slideshows and collages that are automatically created from your videos and delivered upon launch

Should I buy Premiere Elements 2027 or the Photoshop Elements & Premiere Elements 2027 bundle?

Choose the Photoshop Elements & Premiere Elements 2027 bundle if you want to edit both videos and photos. The bundle gives you everything in Premiere Elements plus Photoshop Elements, which adds easy, AI-powered photo editing tools — to erase distractions, replace backgrounds, touch up faces, and more — along with templates and other creative options to do more with your photos. Use the common Organizer for easy access to all your photos and videos. Learn more

Where can I learn more about new features?

See What’s New or the full list of Features.

Where can I find the serial number to install Premiere Elements?

We no longer use serial numbers. Follow the instructions below to redeem and download the product.

• Electronic Software Download (ESD) — During your online purchase you’ll receive a redemption code. Follow the redemption process to get access to the product download.
• Amazon customers — If you purchased from Amazon, get instructions for retrieving your redemption code and follow the instructions above.

Can I get the product on a DVD?

We no longer offer DVDs.

Can I install Premiere Elements on more than one computer?

You can install your product on up to two computers that aren’t being used simultaneously. If you want to move your product to a new computer, simply choose Help > Sign Out in the product on the computer that has the active license. That will deactivate it. Then you can install the product on your new computer.

NOTE: You must be online while deactivating the product.

What are the minimum system requirements to run Premiere Elements 2027?

See the system requirements for more information.

Does Premiere Elements 2027 support Windows 32-bit operating systems?

No. Microsoft and Apple stopped supporting 32-bit systems before Premiere Elements 2027 was released, so the product can only be installed on 64-bit systems.

Will Premiere Elements work on Apple M1, M2, and M3 computers?

You can install Premiere Elements 2027 on computers powered by the Apple M1, M2, or M3 chips.

Does Premiere Elements 2027 support variable frame rate (VFR)?

Yes.

Does Premiere Elements 2027 support HEIF and HEVC?

Yes, you can import and edit HEIF photo files and HEVC video files on Windows as well as macOS. Learn more.

Does Premiere Elements 2027 support Apple ProRes?

Yes, you can import ProRes videos in Premiere Elements 2027.

Do I need to be online to use Premiere Elements?

You’ll need to be online to do the following:

• Install the software (so your license can be validated and activated).
• Download specific feature content (but once you download, you’re free to use the software offline).
• Deactivate the software to use it on another computer.

Why do I need to sign in to use Premiere Elements?

Signing in with an Adobe ID (your email address) activates your software, connecting it to Adobe’s servers via the internet and giving you a secure and personalized experience. Activation validates your software license, associates it with your computer, and helps protect your computer from malicious code by verifying that you have genuine Adobe software.

What are generative credits?

Generative credits allow you to use features powered by Adobe Firefly generative AI models as well as partner models in your Adobe apps.

What’s the purpose of generative credits?

Features powered by generative AI are generally more computationally expensive than traditional features. Generative credits provide a way to reflect the additional cost and value of those features, and they give you a way to keep track of your usage.

Which features in Premiere Elements 2027 use generative credits?

The Generate Image and generative title art features use generative credits:

• With Generate Image, you can fill a visual gap in your video or generate a unique overlay by typing a description of what you want to see.
• With generative title art, you can create text that looks like anything from icicles to pizza toppings and layer it over your video.

How do I get generative credits?

Premiere Elements 2027 comes with 25 generative credits per month, and the Photoshop Elements & Premiere Elements 2027 bundle comes with 100 generative credits per month. If you use all your credits for the month, you can purchase more by upgrading to an Adobe Firefly plan or wait for the monthly credits to reset.

Can I use my AI-generated content in commercial projects?

Adobe Firefly generative AI models are trained on Adobe Stock, licensed content, and public domain materials, so their output is safe for commercial use. Elements users are responsible for determining whether content generated with partner models is appropriate for their projects.

If I run into issues, what type of support can I expect?

If you’re missing a redemption code, you’ll need to contact the store or site where you purchased the product. If you need help with installation, activation, or any other software issues, you can contact Adobe Customer Care.

How does the 3-year term license work?

The license enables you to use Premiere Elements for a full 3-year term. It’s a one-time purchase with no additional fees. The license is non-renewing — it expires 3 years after redemption. When your 3-year term license expires, Premiere Elements will no longer be accessible. However, you’ll still be able to access your media catalog in the Elements Organizer indefinitely.

What will happen to the Elements Organizer after the 3-year term license expires?

When your 3-year term license expires, the Premiere Elements Editor will no longer be accessible. However, you will still have ongoing access to your media catalog in the Elements Organizer.

How do I redeem the software?

Follow the redemption process to redeem the software and get access to the product download.

Can I upgrade to a new version during my 3-year term?

Yes, you can upgrade to a newer version at any time. Purchasing a new version will start a new 3-year term. Upgrade now

I have an older version of Premiere Elements. Am I eligible for upgrade pricing?

Yes, we offer upgrade pricing for existing customers on Adobe.com in the United States.

Where can I find out about volume licensing for Premiere Elements 2027?

For licensing questions, visit the Adobe Volume Licensing page or contact your local Adobe sales representative.

How can I get started using Premiere Elements 2027?

The home screen offers direct links to tutorials and fun things to try with your videos. Check out our Support page for all you need to get started — video and step-by-step-tutorials, Help content, and links to resources offering comprehensive product support from Adobe and our knowledgeable community.