Switch to genuine Adobe apps

Adobe Genuine Service has identified one or more unlicensed Adobe apps on your device. Continue creating and avoid security risks by getting genuine Adobe apps. Adobe provides a 10-day grace period to resolve this issue with significant discounts on replacement apps.

Take advantage of exclusive discounts today, over 40% off regular prices. Not ready to buy? Try genuine Adobe apps free for 7 days and continue with a discounted subscription.


Resolve your unlicensed app issue in 3 steps

To get access to exclusive discounts on genuine Adobe apps, purchase a plan before you uninstall your unlicensed apps. You can also simply uninstall your unlicensed apps to stop receiving reminders from us.

Step 1: Select a plan
Step 2: Uninstall unlicensed apps

Remove unlicensed apps from your device.

Step 3: Install genuine Adobe apps

Install genuine Adobe apps to access your apps and always get the latest updates.


Try genuine Creative Cloud free for 7 days

Get 20+ creative apps including Photoshop, Illustrator, InDesign, Premiere Pro, and Acrobat Pro.

We have other plans available too.
Find one that’s right for you.

Why it matters

Unlicensed apps may include security vulnerabilities and harmful malware that can put your work at risk. In an effort to block fraudulent activity and help safeguard your machine, Adobe may disable the identified unlicensed Adobe apps.

Learn more about Adobe Genuine Service

Only genuine Adobe apps offer these benefits

Genuine Adobe apps give you the latest features and functionality, ongoing access to support, and the latest
security updates.

Create from your mobile devices

Work on the go with mobile versions of Photoshop, Illustrator and more

Save and share files seamlessly

Create, collaborate and access your Creative Cloud libraries in Adobe cloud storage any time

Get support

Contact Adobe Support now at (866) 493-4991 or start a chat.

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Creativity for all

Photography. Video. Design. UX. 3D and AR. Creative Cloud has everything you need, wherever your imagination takes you.