Product support centers
Latest news from Support
New and Improved Adobe Support Programs Website
It’s now easier than ever to learn how to take advantage of Adobe’s flexible support programs. Take a tour of the newly re-designed Support Programs page and see how you can experience faster adoption of your Adobe solutions and get more from your Adobe product investment.
Can't find the answers you're looking for in our Knowledgebase? The new Adobe Support Portal gives you the ability to easily submit customer service or technical support questions, track the status of your cases, and view a history of all your previous cases with Adobe. Take advantage of the new Adobe Support Portal now or watch a short movie on how to submit a web case to get started.
Solution Partner Program membership
The Solution Partner Program is designed for companies that provide solution-based sales, systems integration, services, or extended products based on Adobe technology. Three levels of membership provide access to valuable technical, sales, and enablement resources, including software, communications, marketing, and support, to help drive your Adobe business and assist our mutual customers.
Adobe Technical Account Manager program (PDF, 172k)
Did You Know? The Adobe Technical Account Manager (TAM) program is ideal for supporting today's complex IT environments. As an expert on Adobe enterprise solutions, a TAM brings unique insight and ongoing guidance for optimizing your enterprise deployment, best practices, problem avoidance, and support planning throughout the lifecycle of Adobe solutions in your business environment.