Chat
Live chat agents can assist you with the following issues for Digital Editions:
- Problems downloading, installing, or activating Digital Editions
- Problems transferring an eBook to a device
- Assistance with an error message
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Chat is available (English only)
Monday – Friday,
5am – 7pm PST. If you need support during other hours or in another language, visit the Contact Support page and select your country from the drop-down list.
Product support policy
