Community Forums
Search for answers or post questions in the Download, install, set up forum.
Chat
Live chat agents can assist you with the following issues:
- Problems downloading and installing your software.
- Trouble activating or deactivating your product.
- Problems with your serial number.
- Problems with your Adobe ID or password.
If you purchased standard, single-user software or services, you are eligible for unlimited free installation support as well as additional free phone support during a limited time period. View Adobe support programs for details.
For freeware products or other technical issues related to using your product, Adobe offers paid phone support for a US$39 fee per incident as well as other customized support options. Contact us by phone to purchase support.
If you have problems using chat or you don't see a chat button, check that you have JavaScript and third-party cookies enabled. Consult your browser's Help for instructions.
Phone
Phone support is available Monday through Friday, from 5am to 7pm PST. To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
800-833-6687
