Contact worldwide customer service

Contact worldwide Customer Service by opening a chat session or by submitting an inquiry form.

For inquiries in Japanese, please call 81-3-5350-7135.

Please note: Technical support isn't available through chat sessions or the form below.

Helpful Tips & Chat

Visit Customer Service for helpful tips, or to open a Chat session for login or password inquiries

The chat service is available to U.S. and Canada only, Monday through Friday from 6:00 a.m. to 5:00 p.m., Pacific time.

Inquiry form

Submit this form for inquiries about the following topics:

Logins or passwords
Upgrade plan (maintenance) or post-announce orders
Serial numbers
Changes to your contact information

Please note: If you're having trouble with a license order you haven't yet received, please contact the reseller from whom you purchased the license.

Contact worldwide Customer Service

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Optional information

Adobe order number

End user ID number

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Customer phone number

To help us better understand your request, please provide a brief explanation of the difficulties you are experiencing:

Yes, please send me information

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Yes! I would like to receive communications about the products and services of parties other than Adobe, its affiliates and agents. Adobe may provide my contact information to these parties, and these parties may contact me via:

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