Contact worldwide customer service

Contact worldwide Customer Service by opening a chat session or by submitting an inquiry form.

For inquiries in Japanese, please call 81-3-5350-7135.

Please note: Technical support isn't available through chat sessions or the form below.

Chat session (U.S. and Canada only)

Open a chat session to inquire about logins or passwords. This service is available Monday through Friday from 8 a.m. to 5 p.m., Pacific time.

Inquiry form

Submit this form for inquiries about the following topics:

Logins or passwords
Upgrade plan (maintenance) or post-announce orders
Serial numbers
Changes to your contact information

Please note: If you're having trouble with a license order you haven't yet received, please contact the reseller from whom you purchased the license.

Contact worldwide Customer Service

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Last name *

E-mail address *

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Country or region *

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Organization name *

Optional information

Adobe order number

End user ID number

Contract number

Type of program

Customer phone number

To help us better understand your request, please provide a brief explanation of the difficulties you are experiencing:

Yes, please send me information

Yes! I would like to receive communications relating to Adobe and its affiliates' products and services including product releases, product upgrades, seminars, events, training and special offers, and Adobe, its affiliates and agents may use data I have provided in accordance with the Adobe online privacy policy. Please contact me via the following methods: (please check one or more):

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Yes! I would like to receive communications about the products and services of parties other than Adobe, its affiliates and agents. Adobe may provide my contact information to these parties, and these parties may contact me via:

Mail