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Download Information

Finding appropriate help to download your product

ALERT Windows products may require TWO files; please be patient while they download. Please click here for additional information about our .7z file.

In addition to store downloads, we provide online support for Adobe Reader, Flash Player, and volume licensing downloads. Please find the appropriate resource for your download below.

Estimated download times by connection

Downloading your order or trial

Akamai Download Manager

Please reference the Akamai Download Manager FAQ if you purchased from the Adobe online store after September 2007, or you are downloading trials for:

  • Adobe Acrobat 9.0
  • Adobe After Effects CS4
  • Adobe Technical Communication Suite
  • Adobe Flex Builder 3 Professional
  • Adobe Premiere Pro CS4
  • Adobe Illustrator CS4

Web Browser Download

For all other products, please reference the Web Browser Download Help.


Download resources

  • Adobe Flash Player Support Help with downloading, installing, or updating your Adobe Flash Player.
  • Adobe Reader support Read top issues, search the Adobe® Reader® knowledgebase, and access other helpful information for Adobe Reader.
  • Forums Share your questions, suggestions, and information with other Adobe product users via the User to User forums.
  • Volume Licensing Download If you are downloading from Adobe's Volume Licensing web site (LWS), log into LWS and click Help for Download Assistance.
  • Adobe partner program downloads Adobe partners who need to complete their downloads need to log into the partners web site, visit their download page within the partners site, and click Download Help.

Search Customer Service

Find answers to customer service questions by searching our ServiceNotes.

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