We understand how frustrating receiving messages about your non-genuine apps can be.
If you have any questions or need help understanding this issue,
how it happened, and how to resolve it, don’t hesitate to contact Adobe Genuine Customer Support.
Adobe Customer Support
Questions about your non-genuine software?
Contact Adobe Support for help, answers, and information about this issue.
(866) 493-4991 | Your Support ID: ${genuineId}
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What is the Adobe Genuine program?
It’s Adobe’s mission to bring excellence to all our customers. That includes helping keep you safe from security vulnerability and harmful malware that can be present in non-genuine Adobe software. The Adobe Genuine Program is part of Adobe’s ongoing efforts to inform, protect, and support individuals who have unknowingly purchased non-genuine Adobe apps. We’re reaching out to provide helpful information and flexible, secure solutions.
Check out the most frequently asked questions.
Explore our FAQ for answers to the most commonly asked questions about non-genuine apps and software fraud.
Experience the benefits of genuine Adobe apps, free for 7 days.
We know that replacing non-genuine apps is frustrating. That’s why we are offering you these exclusive program discounts for victims of fraud. Experience the benefits of genuine Adobe software free for 7 days with no commitment plus discounts of up to 43% off after your trial ends.
BEST VALUE
*Program discount valid for the first year.
*Prices subject to change at any time without further notice.
Adobe Customer Support
Questions about your non-genuine software? Contact Adobe Support for help, answers, and information about this issue.
Your Support ID: ${genuineId}
FAQs
Read the most commonly asked questions and answers about non-genuine apps.
Fix-it Guide
Review instructions on how to fix this issue by replacing your non-genuine Adobe apps.