< Downloads
Downloads support
Top issues

Introduction to downloading files in Windows

Choosing the .bin or .hqx file format when downloading

Introduction to downloading files in Mac OS

Introduction to downloading from Adobe's website

Errors or unexpected behavior while downloading

Resolving damaged downloads

Troubleshooting problems when downloading files

Unable to connect to the Adobe FTP site

Internet Explorer asks for User ID when you download

Error "...not a valid Win32 application" when opening a file

Download resources
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Adobe Download Manager support
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Macromedia download support

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Still need help? Customers in North America can contact Adobe Customer Service for assistance with downloads by calling 800-833-6687. Need help outside the U.S. or Canada? Go to international support.