ADOBE VALUE INCENTIVE PLAN 條款與條件
 
(本文於2024年7月15日刊發並自當天起生效)


此 Value Incentive Plan (「VIP」)合約 (「合約」) 是您在本方案持有的產品的準據條款。合約自線上註冊當日生效。合約由 Adobe 和線上註冊成為會員的客戶雙方共同簽訂。稱「Adobe」者,其意義為:如果簽署本合約的會員組織位於美國、加拿大或墨西哥,則「Adobe」應意指 Adobe INC. (營業地址位於 345 Park Avenue, San Jose, CA 95110-2704 的德拉瓦州公司),若如果簽署本合約的會員組織位於澳洲,則是指 Adobe SYSTEMS SOFTWARE IRELAND LIMITED (營業地址位於 4 -6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland,也是 Adobe Systems Pty Ltd (ABN 72 054 247 835) 的授權代理商),或者是指 Adobe SYSTEMS SOFTWARE IRELAND LIMITED (營業地址位於 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland 的公司)。會員應取得由 Adobe Inc. 核發之授權,始得在美國 (包括美國領土與在各地的軍事基地)、加拿大或墨西哥安裝與使用所有計劃軟體、服務與產品 (統稱為「產品」)。會員應取得由 Adobe Systems Software Ireland Limited (Adobe Systems Pty Ltd (ABN 72 054 247 835) 授權代理商) 核發之授權,始得在澳洲安裝及使用所有產品。會員應取得由 Adobe Systems Software Ireland Limited核發之授權,始得在所有其他國家和領土安裝及使用所有產品。


1. 方案說明


1.1 一般條款和方案專屬條款VIP 及VIP Marketplace (分別稱為「方案」,如適用) 是彈性化的授權方案,其設計是要讓符合資格的客戶管理與部署透過方案所購買的產品授權。该方案是有授權期限的會員方案,詳細定義請參閱本合約第 3.4 條。組織透過 VIP 管理用戶介面註冊為會員,並經 Adobe 受理納入方案之後,該組織將成為方案的會員 (「會員」),至 (i) Adobe 終止方案或 (ii) Adobe或會員終止本合約為止,以最早發生者為準。會員之參加,進一步受到會員遵循該方案的方案指南所明定之條款之拘束,該條款得隨時更新,請至下列網址查閱:www.adobe.com/go/vip_program_guide_tw (「方案指南」)。方案指南以參照之方式為本合約之一部分。Adobe 可自行決定變更方案條款,而任何對會員不利的更改均不會在會員當前的授權期限內生效。Adobe 將透過修改方案指南或本合約底部的日期 來通知會員,具體情況視適用條款而定。如果本合約的條款變更,則會員可能需要在控制台重新接受本合約的條款。任何通知將發送至會員的管理員。


1.2 終止。不受前述條款限制,任一方當事者皆可出於任何原因或無故在三十 (30) 天前提出終止本合約的書面通知,以終止合約。本合約的終止不影響會員關於在終止日期之前訂購之任何產品的義務,包括但不僅限於訂閱條款或付款義務。此外,Adobe 得以在重大違約的情況下 (包括但不僅限於盜用或侵犯 Adobe 的智慧財產權),發出書面通知後立即終止本合約。如果本合約終止,會員的組織應立即停止使用本產品、從已安裝本產品的所有電腦系統與 IT 設備上刪除本產品,並返還任何包含本產品或其他相關資料的媒體給會員的客戶經理。客戶經理之意義係指 (i) 經銷商 (以交易是透過經銷商完成者為限),或 (ii) Adobe 代表 (以交易是透過 Adobe 完成者為限)。

 

1.3 使用條款 (Terms of Use,「TOU」)。對產品的存取與使用受適用之 Adobe 使用條款 (「TOU」) 的約束,請參見 https://www.adobe.com/tw/legal/terms.html。該相關 TOU 之條款以參照之方式為本合約之一部分 (包括但不限於與準據法和管轄法院相關之條款)。在本合約條款與 TOU 條款有不一致時,應以本合約之條款為準。


1.4 方案產品。如需本方案所提供產品之完整清單,會員可請與客戶經理聯絡,或者至位於 Adobe.com 中的方案網站頁面參閱:https://www.adobe.com/tw/howtobuy/buying-programs/vip.html#。透過方案購買的所有產品僅在會員自身組織內使用,禁止所有的轉售、轉授權或其他分發,除第 4.1 條和/或方案指南中的規定之外 (以有適用者為限)。大多數產品均為訂閱產品,然而,特定產品服務可依方案指南「產品服務」部分的規定,透過購買「使用額度」或定期授權取得授權。

1.5 關係企業。Adobe 同意,會員的關係企業得依本合約規定下單訂購合約所述之產品及使用該產品。會員須對此類關係企業的任何行為或過失負完全責任。對會員而言,關係企業係指任何其他控管會員、受會員控管或與會員處於共同控管之下之事業體。基於本條 (第1.5條) 之目的,「控管」一詞係指透過持有表決權、經濟利益或合約利益等權益而得以直接或間接主導該實體之事務。


2. 參加


2.1 Adobe ID 與 VIP ID。Adobe ID 是註冊方案之必備要件。每一份合約個會員都會被派發一個 VIP ID,且必須用於所有的訂單上。凡是透過會員存取和使用產品之人,會員一律對該人員之行為或過失負責。


2.2 控制台。方案管理用戶介面稱為「Admin Console」。接受本合約條款後,代表組織接受本合約條款之個人即為指定之「合約負責人」。合約負責人可新增系統管理員 (每一位皆稱為「管理員」)。合約擁有者和管理員將可以存取 Admin Console,在 Admin Console 上可存取產品、管理授權訂閱與檢視自己的帳戶資訊。Admin Console 將允許管理員邀請組織內的其他用戶存取 Admin Console。會員可授權任何一位管理員或合約負責人代表會員行事,包括接受合約條款。

2.3 保密。會員應將 VIP ID 視為機密資訊,除與會員的客戶經理之外,不得分享或揭露該等資訊。

2.4 會籍。除本合約的條款外,附件 BA 的條款適用於教育、政府與非營利會籍資格。為在中華人民共和國使用所提供與訂購之任何產品的會員,必須使用個別的 VIP 合約。


3. 訂購、訂價與履約


3.1 訂購與訂價會員應向客戶經理發出產品訂單。所有費用和付費條款均由會員的客戶經理決定。所有價格、遞送和付費條款等相關事宜,須由會員與會員的客戶經理雙方共同決議。除非 Adobe 為會員之客戶經理,否則 Adobe 無法保證任何特定折扣。


3.2 存取和 Admin Console成為會員後,會員的管理員能夠透過 Admin Console 存取可用產品。會員可在 Admin Console 管理產品。


3.3 Admin Console 的部署、履約和寬限期。會員可以在 Admin Console中加入和部署產品,立即存取此類產品。Adobe 必須在寬限期內收到该產品的訂單。VIP 的寬限期為在 Admin Console中加入該產品之日起 14 日。如果在寬限期內 Adobe 沒有收到該產品之訂單,則在付清所有新增產品之款項前,會員無法再新增其他產品。



3.4 合約週年日期、授權期限和續約

 

3.4.1 週年日期。週年日期是指必須續訂授權的日期。除非 Adobe 另有通知,會員之週年日期為 Adobe 受理會員首筆訂單之日起 12 個月 (下稱「週年日期」)。有關其他授權期限選項,請參閱方案指南。


3.4.2 授權期限。訂閱期間授權期限為會員可以使用產品之期間,包括首期授權期限訂閱期間和之後的續約授權期限訂閱期間。首期授權期限訂閱期間為會員首筆訂單日期開始、至週年日期前一日結束之期間。產品訂閱續約後,續約授權期限訂購期間將會自週年日期之日開始,並且繼續至下一個週年日期之日之前一日為止。訂閱產品與任何相關服務之使用會於授權期限訂閱期間的最後一日一併終止。大部分的「使用額度」消耗性產品應在單次授權期限訂閱期間內使用,所有未使用之該等「使用額度」消耗性產品將會在授權期限訂閱期間之最後一日到期。其他資訊請參閱方案指南。


3.4.3 授權續約。Adobe 或客戶經理會盡合理之努力,包括透過電子郵件,在授權期限訂閱期間結束日期大概30日之前通知會員。必須要在週年日期之前完成續約之授權訂閱,以確保產品之使用不間斷。

 

3.5 升級保護。購買授權訂閱產品 (含升級權益),意謂會員有權在付清產品訂閱並啟用後,於 Adobe 完成可經商業途徑取得之最新版本的產品時,收到依照方案購買之授權訂閱產品可經一般方式獲得之最新版本。相反,定期授權不包括產品更新或升級。

 

3.6 退貨。在不限制會員依據其所在司法轄區之消費者相關法規所享有的任何權利的情況下沒,會員在安裝或存取產品之後,不得退貨。如果會員在安裝前要求退貨,則必須整張訂單退貨。會員依據本合約規定要求退還所購產品時,必須透過會員的客戶經理。根據相關的保固權利,退貨要求必須在會員的原始產品訂單日期十四 (14) 天內提交給會員的客戶經理。Adobe 必須根據方案指南所述核准所有退貨要求,退貨始能生效。

 

3.7 直接向 Adobe 訂購會員若直接向 Adobe 訂購,必須遵守本條之條款。會員可以隨時透過 Admin Console 或 Adobe 代表新增產品,但是所有產品的訂單您必須向 Adobe 代表提出。產品定價以訂購當時之費率為準,授權期限內的剩餘天數按比例計算。雖有 3.2、3.3 和 4.2 之約定,如果您是透過 Admin Console 新增產品,Adobe 得依照該產品之當時價格向您開立發票。您的訂購是否成立也會受到信用核准之影響。會員必須支付產品價格以及應付稅金。凡訂購產品,會員皆須按照發票規定於發票開立日期後 30 天內全額付清。到期未付之金額須按每月 1.0% 或相關法律許可之滯納金最高費率支付利息 (以其中金額較低者為準),計息期間為應付日期起至全額付清應付金額加利息當天。



4. VIP Marketplace

4.1. 透過 VIP Marketplace 授權之產品,僅適用第 4 條「VIP Marketplace」之約定。

4.2 授權自動續訂。儘管上文第 3.4.3 條中有說明,在 VIP Marketplace 的授權期限結束時,您的年度授權將根據 Adobe 的合作夥伴價格自動續訂:(i) 在您的週年日期生效,(ii) 依據您的合格折扣級別續訂,除非您在週年日期前至少 3 天向 Adobe 更改或取消,或者 Adobe 在您的週年日期前取消。如果您的 VIP Marketplace 授權自動續訂,Adobe將在會員的週年日期之前 30 天通知您任何自動續訂授權的資訊。您的客戶經理將確定您的產品費用。會員可聯絡客戶經理調整產品授權。請向您的客戶經理諮詢取消和自動續訂條款。

4.3 VIP Marketplace 寬限期縱有第 3.2 和 3.3 條之約定,透過VIP Marketplace 訂購的產品之寬限期為該等新增產品後之七日,非 14 日。如果 Adobe 在寬限期內未收到該等產品的訂單,則該新增產品將會被移除。

5. 其他

5.1 授權轉讓對於本合約下或與合約相關的產品授權轉讓事宜之限制,不受 TOU 之拘束。在極端特殊的情況下,Adobe 得允許依據本合約轉讓產品授權,允許之與否完全由 Adobe 單方片面判定。如有此類要求,應向 Adobe 客服中心提出申請,同時附上轉讓原因說明以及受讓人的聯絡資料。其他資訊請參閱方案指南。為避免疑義,所有產品均為授權提供,而非販售。

 

5.2 授權之合規義務會員必須維護足以確保正確記錄已安裝和/或已部署產品份數之系統和/或程序,並在本合約終止後,將產品的安裝和/或部署記錄保存兩 (2) 年。Adobe 和/或其代表得對會員產品之安裝/部署進行稽核,稽核次數以每年不超過一次為限,且會在稽核的三十 (30) 天前發出書面通知。稽核時會要求會員在三十 (30) 天後就其已安裝/部署和存取的所有產品提供未經修改的正確報告與所有有效購買文件。如果稽核結果發現有違反產品授權的情況,會員須在接獲通知後的三十 (30) 天後購足所需授權。如果上述審核流程發現潛在的重大不合規情況並且無法解決Adobe 的擔憂,則Adobe 保留在正常上班時間對會員進行現場授權安裝及部署稽核的權利,並會在稽核的十 (10) 個工作天前發出書面通知。本文第 5.2 條所載規定在合約終止後的兩 (2) 年內依然有效。

 

5.3資訊之使用Adobe 得使用有關會員或關係企業的資訊,包括姓名和聯絡資訊,以履行合約下的義務 (如 TOU中所述)。請參閱 Adobe 隱私權中心 (https://www.adobe.com/tw/privacy.html) 以瞭解詳情。

 

5.4 適格地位。雙方同意本合約明文排除《聯合國國際商品買賣契約公約》(United Nations Convention on Contracts for the International Sale of Goods) 之適用。如會員為美國聯邦政府機構,會員同意 Adobe 有資格及權利依據《1978 年契約爭議法案》(Contracts Disputes Act of 1978) (「爭議法案」),就任何違反本合約之行為提出索賠。

 

5.5 一般。雙方皆為獨立立約人,且本合約不得解釋為暗示其中任一方為另一方之代理人或合作企業。未事先徵求 Adobe 書面同意,會員不得透過運用法律或其他方式讓渡本合約,凡明文禁止之讓渡行為均屬無效。Adobe 得在不事先徵求會員同意之情況下單方面讓渡或更新本合約。本合約將約束任何經許可之繼承人或受讓人,且將以此類繼承人或受讓人之利益為準。本合約所有修訂必須以書面方式記載,否則不具任何效力或約束力。本合約 (如適用,包括方案指南、相關 TOU 及任何附件或線上註冊資訊) 代表本合約雙方之間的完整協議。如本合約任何條文無執行效力,其餘條款內容仍具效力及有效性。如果會員的客戶經理不再是 Adobe 授權客戶經理,則在通知會員後,Adobe 可以將會員的帳戶轉移到當時的 Adobe 授權客戶經理下。

本合約僅限以英語擬定及簽訂。所有事項之規定悉以英文版為準,本合約的任何其他語言版本皆不具約束力及效力。再者,雙方同意,只要會員或 Adobe 於任何非英文版合約簽名,即使未於英文版簽名,亦視同簽訂英文版,且雙方皆受英文版之約束。不限於以上所述,如果英文版與其他語言翻譯版合約間有任何衝突或不一致,應以英文版的合約及釋義為準。凡依據本合約所撰寫或發出的通訊或通知,以及因本合約所致之任何爭議,一律以英文履行或排解。

 

5.6 服務。產品可能與由 Adobe 或協力廠商經營之多種服務整合,這些服務其中可能包含用戶所產生,但可能 (a) 不適合未成年人、(b) 在某些國家不合法或 (c) 不適合上班時間觀看之內容。您可以前往以下網址查看完整的整合服務清單:www.adobe.com/go/integratedservices_tw。如果會員想要避免檢視或存取用戶產生之內容服務,可 (i) 停用 Creative Cloud Packager 中所提供的該服務存取功能,或 (ii) 透過網路防火牆封鎖對於服務的存取。在任何情況下,均嚴禁十三 (13) 歲以下用戶使用服務。對於透過服務提供之全部用戶產生之內容,Adobe 概不負責。會員有責任判定使用服務是否符合會員所在司法管轄區之適用法律的規定。(i) 如果產品因為政府或服務提供者的行動導致存取緩慢或遭封鎖,或 (ii) Adobe 合理認為必須封鎖某些或所有產品以便符合適用法律,則對於上述情況 Adobe 概不負責,會員無法獲得退款。


附件 A


教育、政府和非營利事業會員

A. 教育會員

教育實體 (定義如下) 會員適用以下附加條款。如果會員並非教育實體,Adobe 保留終止其教育會籍資格的權利。

1. 教育會員的適用定義
1.1 教育實體。以下僅列舉數項合格教育機構為例,此並非完整之明細:(a) 經官方鑑定機構鑑定合格,提供全職教學服務的公私立小學或中學;(b) 經鑑定合格,至少需全職進修兩年方可取得學位的公私立大學或學院 (包括社區學院、專科學院或技職學院);(c) Adobe 核准的列名教育機構,惟該個別列名實體須經過 Adobe 的書面許可;(d) 由合格教育機構獨資經營的醫院,其中「獨資經營」是指該教育機構是醫院的唯一擁有人,亦是管控該醫院之日常營運的唯一實體;以及 (e) i - 國家或州教育機關認可的公家高等教育研究院、ii - 教導學生的高等教育研究院、iii - 可提供一份章程副本說明與控制大學之關係的高等教育研究院。
以下僅列舉數項非合格教育機構為例,此並非完整清單:(a) 未經認證的學校;(b) 博物館或圖書館:(c) 不是由其他合格之教育機構完全擁有及經營的醫院;(d) 不屬於認證合格學校之教會或宗教組織;(e) 不屬於認證合格學校或等同於研習兩年全日制課程授予學位的職業培訓中心或學校認證課程 (如電腦軟體培訓或職業培訓等) 所頒發之認證;(f) 未授與學位的軍校;以及 (g) 不受國家或州政府部門監督教育的認可之研究實驗室。例如,由其他政府機關認可的機構即不算在內。

上述清單不適用於以下第 1.2 條 (區域特定定義)。

 

1.2 教育實體的區域特定定義。
(a) 亞太國家/地區,不包括以下 (b) 項所定義的東南亞國家/地區。如果教育會員居住在澳洲、紐西蘭、印度、斯里蘭卡、中華人民共和國、中國香港特別行政區、台灣地區、韓國、孟加拉人民共和國、尼泊爾聯邦民主共和國、緬甸聯邦共和國、巴基斯坦或蒙古,或是其他 Adobe 不定時指定的國家/地區,「教育實體」須遵照 Adobe 網站 https://www.adobe.com/special/avl/education/ap/index2.html (或其後繼網站) 標明的「合格教育用戶」意義 (「全職與兼職教職員」及「學生」等節之定義者除外),Adobe 會不時更新此內容。

(b) 東南亞國家。如果教育會員居住在印尼、馬來西亞、菲律賓、新加坡、泰國和越南,「教育實體」或「教育機構」須遵照 Adobe 網站 https://www.adobe.com/go/edu_entity_sea (或其後繼網站) 標明的個別意義,Adobe 會不時更新此內容。

(c) 日本。如果教育會員居住在日本,「教育實體」或「教育機構」須遵照 Adobe 網站 https://helpx.adobe.com/jp/x-productkb/policy-pricing/cq081918191.html (或其後繼網站) 標明的個別意義,Adobe 會隨時更新此內容。

1.3 小學和中學。小學和中學以方案指南的定義為準。若會員符合小學和中學資格,則可以獲得 Adobe 提供的優惠。如會員並不符合方案指南所定義之小學和中學資格,Adobe 保留終止小學和中學授權及會籍資格的權利。如需詳細資訊,請參閱 VIP 教育方案指南和 https://www.adobe.com/go/primary-secondary-institution-eligibility-guidelines_tw。

 

B. 政府機關會員

政府實體 (定義如下) 會員適用以下附加條款。如會員不是政府機關實體,則 Adobe 保留終止其政府機關會籍之權利。

 

1. 政府機關會員所適用之定義
政府實體。會員 (和其關係機構) 若為「政府實體」者,其參加有條件限制,所謂政府實體,為 (a) 聯邦、中央、國家級機關、部門、執委會、委員會、辦公室、議會或單位 (行政、立法或司法);(b) 都、特區、市、縣或周政府機關、部門、執委會、委員會、辦公室、議會、實體或單位,或其他屬於州或地方政之行政、立法或司法機關,依照管理該州之憲法或州法所設立,含區、地區和州之管理辦公室;或 (c) 由聯邦、州或地方政府出資成立之公家機關或組織,並獲授權執行治理業務或是輔助公民、商業或其他政府實體之業務者。為避免疑義,以下實體不屬於政府機關實體:私營「盈利」公司、非營利組織、貿易或產業協會、高等教育機構,以及工會,甚至是代表政府機關或與政府機關合作開展工作的實體,除非該實體根據 FAR 第 51 部分規定具有美國政府機關實體之特定授權書。會員向 Adobe 表明會員本身及其關係企業確為政府實體。您可以在以下網站查看日本的合格「政府實體」列表:http://www.adobe.com/jp/aboutadobe/volumelicensing/pdfs/cl5_government_license_table.pdf。

 

1.1 法國:政府單位係指機構;部門;委員會、董事會、辦事處或理事會 (國家、區域或地方);城市;區域;或任何須遵守法國公法及政府單位規範的單位。

 

2. 美國政府機關會員所適用之條款

 

2.1 其他限制。針對美國聯邦政府會員,所有訂單均受 FAR 52.232-18 (可用資金 (Availability of Funds)) 和 FAR 52.232-19 (下一會計年度可用資金 (Availability of Funds for the Next Fiscal Year)) 約束,因此,除非取得足夠資金支付訂單,否則美國聯邦政府會員不可部署任何產品。所有須遵守類似規定的州或地方政府實體,亦不得在尚未獲得可支付訂單的經費前部署任何產品。

 

2.2 終止。美國聯邦政府客戶會員得依據 FAR 52.249-1 (政府任意終止契約) 的規定終止本合約。Adobe 得自行決定變更本合約的條款。

 

2.3 聯邦政府會員。美國聯邦政府用戶之注意事項 (商業用品):本合約提供之產品屬 48 C.F.R. §2.101 所界定之「商業用品」,並構成 48 C.F.R. §12.212 或 48 C.F.R. §227.7202 所稱之「商用電腦軟體」、「商用電腦軟體文件」以及相關服務,以適用者為準。「商業電腦軟體」與「商業電腦軟體文件」須遵守 48 C.F.R. §12.212 或 48 C.F.R. §227.7202-1 到 §227.7202-4 之適用規定,以下列方式授權予美國聯邦政府最終用戶使用:(a) 僅作為商業用品使用,以及 (b) 其授權僅限於按本合約與 TOU 各條款條件規定授予其他最終用戶之相同權利。依美國法規定保留未經公告之權利 - Adobe Inc., 345 Park Avenue, San Jose, CA 95110-2704, USA。

 

C. 非營利組織會員

非營利會員適用的附加條款包含在方案指南中。Adobe 保留在下列情況時終止關會籍之權利:若會員不具備下列網址之非營利組織資格 https://helpx.adobe.com/tw/buying-programs/non-profit.html。

 

本文於2024年7月15日刊發並自當天起生效。

 

ADOBE VALUE INCENTIVE PLAN TERMS AND CONDITIONS

 

Published and effective as of July 15, 2024.

 

This Value Incentive Plan (“VIP”) Agreement (“Agreement”) sets forth the terms governing your Products in the Program. The Agreement is effective as of the date of online enrollment. This Agreement is entered into by and between Adobe and the customer identified in on-line enrollment to become a Member. “Adobe” shall mean either ADOBE INC., a Delaware corporation having a place of business at 345 Park Avenue, San Jose, CA 95110-2704, if the Agreement is entered into with a Member’s organization that is located in the United States, Canada, or Mexico, ADOBE SYSTEMS SOFTWARE IRELAND LIMITED, a company incorporated in Ireland and having a place of business at 4 6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland as authorized agent of Adobe Systems Pty Ltd (ABN 72 054 247 835), if the Agreement is entered into with a Member’s organization that is located in Australia, or otherwise with ADOBE SYSTEMS SOFTWARE IRELAND LIMITED, a company incorporated in Ireland and having a place of business at 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland. Member shall license all software, services, and offerings available under the Program (collectively “Product”) to be installed and used within the United States (including United States territories and military bases wherever located), Canada, or Mexico from Adobe Inc. Member shall license all Products to be installed and used in Australia from Adobe Systems Software Ireland Limited, as authorized agent of Adobe Systems Pty Ltd (ABN 72 054 247 835). Member shall license all Products to be installed and used in all other countries and territories from Adobe Software Systems Ireland Limited.


1. Program Description.


1.1 General and Program Term. VIP and VIP Marketplace (each “the Program”, as applicable) are flexible licensing programs designed to allow qualified and eligible customers to manage and deploy Product licenses purchased through the Program. The Program is a membership program with License Terms as further defined in Section 3.4 of this Agreement. Once the organization enrolls in a membership through the VIP administration user interface and is accepted by Adobe into the Program, the organization will be a member of the Program (“Member”) until the earliest of when (i) Adobe terminates the Program, or (ii) this Agreement is terminated by either Adobe or Member. Member’s participation is further subject to Member’s compliance with the program guide for the Program, which may be updated from time to time and is available at www.adobe.com/go/vip_program_guide_en (“Program Guide”). The Program Guide is hereby incorporated into the Agreement by reference. Adobe may change the terms of the Program at its sole discretion and any changes that are detrimental to Member will not take effect during Member’s current License Term. Adobe will notify Member by revising the date at the bottom of the Program Guide or this Agreement, as applicable. If the terms of this Agreement change, then Member may be required to reaccept the terms of this Agreement in the Console. Any notices will be sent to Member’s Admin.


1.2 Termination. Notwithstanding the foregoing, either party may terminate the Agreement with or without cause on thirty (30) days prior written notice. Termination of this Agreement shall not affect Member’s obligations with regard to any Products ordered prior to the termination date, including without limitation any payment obligations. In addition, Adobe may immediately terminate this Agreement, upon written notice, for a material breach (including but not limited to any misappropriation or infringement of Adobe’s intellectual property rights). If this Agreement terminates, then Member’s organization shall immediately cease use of the Products, delete the Products from all computer systems and IT equipment on which it resides, and return to Member’s Account Manager any media containing the Products as well as any related materials. Account Manager means either (i) Reseller, if a transaction is through a reseller, or (ii) Adobe representative, if a transaction is with Adobe.

 

1.3 TOU. The access and use of the Products is governed by the applicable Adobe terms of use (“TOU”) available at https://www.adobe.com/legal/terms.html. The terms of the applicable TOUs are hereby incorporated by reference (including without limitations terms related to governing law and venue). In the event of inconsistency between the terms of this Agreement and the terms of the TOU, the terms of this Agreement shall control.


1.4 Program Products. For a complete list of Products available through the Program, Member may contact its Account Manager or go to the Program web pages located on Adobe.com http://www.adobe.com/howtobuy/buying-programs/vip.html. All Products purchased through the Program are solely for use within Member’s own organization and all re-sale, sublicensing, and other distribution is prohibited except as set forth in Section 4.1 and/or the Program Guide, if applicable. Most Products are Subscription Products, however, certain offerings may be available for license by purchasing Consumables or Term Licenses, as described in the Offerings section of the Program Guide.

 

1.5 Affiliates. Adobe agrees that Member's Affiliates may place orders under this Agreement for the Products and use such Products provided hereunder. Member retains ultimate liability for any acts or omissions of such Affiliate. Affiliate means, for Member, any other entity that controls, is controlled by, or under common control with, Member. For the purposes of this Section 1.5, the term “control” means the direct or indirect power to direct the affairs of the other entity through voting power, economic or contractual interest, or otherwise.


2. Participation.


2.1 Adobe ID and VIP ID. An Adobe ID will be required in order to enroll in the Program. Each Agreement will be assigned a VIP ID which must be referenced on all orders. Member is responsible for acts or omissions of anyone who obtains access to and use of the Products through Member.


2.2 Console. The Program administration user interface is the “Admin Console.” Once the terms of this Agreement are accepted, the individual accepting on behalf of the organization will be assigned as the Contract Owner. The Contract Owner can add system administrator(s) (each an “Administrator”). The Contract Owner and any Administrator will be provided access to the Admin Console where they will have the ability to access the Product, manage their licenses, and view their account information. The Admin Console will allow the Administrator to invite additional users within their organization to gain access to the Admin Console. Member authorizes any Administrator or Contract Owner to act on Member’s behalf, including accepting the terms of the Agreement.

 

2.3 Confidentiality. Member shall treat VIP ID as confidential and not share or disclose such information except with Member’s Account Manager.

 

2.4 Memberships. The terms of Exhibit A apply to Education, Government, and Non-Profit Memberships in addition to the terms of this Agreement. Member must use a separate VIP Agreement for any Products made available and ordered for use in the People’s Republic of China.


3. Ordering, Pricing, and Fulfillment.


3.1 Ordering and Pricing. Member shall place Product orders with their Account Manager. All fees and payment terms are determined by Member’s Account Manager. Adobe cannot guarantee any particular discount, unless Adobe is Member’s Account Manager.


3.2 Access and Admin Console. Upon becoming a Member, Member’s Administrator will be provided access to the available Products, through the Admin Console. Member may manage Products in the Admin Console. 


3.3 Admin Console Deployment, Fulfillment, and Grace Period. Member may add and deploy Products in the Admin Console in order to obtain immediate access to such Products. Adobe must receive an order for any such Products within the Grace Period. The Grace Period for VIP is 14 days after adding such Products in the Admin Console. If Adobe does not receive an order for such Products within the Grace Period, then Member will no longer be allowed to add additional Products until payment is made for all added Products.


3.4 Agreement Anniversary Date, License Term, and Renewals.

 

3.4.1 Anniversary Date. The Anniversary Date means the date licenses must be renewed by. Member’s Anniversary Date is the day twelve months after Adobe accepts Member’s initial order. See Program Guide for additional license term options.

 

3.4.2 License Term. The License Term means the period that a Member may use Products and includes the initial License Term and any renewal License Terms. The initial License Term means the period that begins on Member’s initial order date and ends the day prior to the Anniversary Date. With Product renewal, a renewal License Term will begin on the Anniversary Date and continue until the day prior to the next Anniversary Date. Use of Products and any related services co-terminates on the last day of the License Term. Most Consumables must be used within a single License Term, and any such unused Consumables will expire on the last day of the License Term. Additional information may be found in the Program Guide.

 

3.4.3 License Renewals. Adobe or Account Manager will use reasonable efforts, including by email, to notify Member, approximately 30 days prior to any License Term end date. Licenses must be renewed prior to the Anniversary Date in order to ensure uninterrupted use of Product. 


3.5 Upgrade Protection. Purchase of the subscription Product(s) includes upgrade entitlement, meaning Member will be entitled to receive the latest generally available version of a subscription Product purchased under the program as long as the Product license is paid and active at the time Adobe makes the new version of the Product commercially available. In contrast, Term Licenses do not include Product updates or upgrade.


3.6 Returns. Without limiting any rights that a Member may have under any consumer laws in the jurisdiction that Member is located, once a Product is installed or accessed, Member cannot return it. If Member requests a return prior to installation, Member must return the entire order. Member must request the return of Products purchased under the Agreement through Member’s Account Manager. Subject to any applicable warranty rights, return requests must be made to Member’s Account Manager within fourteen (14) days after Member’s original Product order date. Adobe must approve all return requests before any return is valid, as further described in the Program Guide.


3.7 Orders Direct From Adobe. If Member orders direct from Adobe, then this section will apply. Members can add Products at any time via the Admin Console or via an Adobe representative, but you must place an order for all Products with an Adobe representative. Products are priced at the rates current at the time ordered and prorated based on the days remaining in your License Term. Notwithstanding the language in 3.2, 3.3, and 4.2, if you add Products via the Amin Console, then Adobe may invoice you directly for those products at the then current price. Your order may be subject to credit approval. Member will be charged the Product price, plus applicable taxes. For any ordered Products, Member must pay in full within 30 days of the invoice date in accordance with the invoice. Any amounts not paid when due will bear interest at a rate which is the lesser of 1.0% per month or the maximum rate permitted by applicable law on any overdue fees, from the date due until the date the full amount plus interest is paid in-full.

 

4. VIP Marketplace.

 

4.1. Section 4 “VIP Marketplace” will only apply to Products licensed through VIP Marketplace.

 

4.2 License Auto-Renewal. Despite language in Section 3.4.3 above, at the end of your license term in VIP Marketplace, your annual license will automatically renew based on Adobe’s partner price: (i) in effect on your Anniversary Date and (ii) for your qualifying discount level, unless changed or cancelled with Adobe at least 3 days before your Anniversary Date or Adobe cancels before your Anniversary Date. If your VIP Marketplace licenses automatically renew, then Adobe will notify you regarding any auto-renewing licenses 30 days prior to Member’s Anniversary Date. Your Account Manager will determine your Product fees. Work with your Account Manager to adjust Product licenses. See your Account Manager for their cancellation and auto-renewal terms.

 

4.3 VIP Marketplace Grace Period.  Notwithstanding Section 3.2 and 3.3, the Grace Period for Products ordered through VIP Marketplace is seven days after adding such Products, not 14 days. If Adobe does not receive an order for such Products within the Grace Period, then such Products will be removed.  

 

5. Miscellaneous.

 

5.1 Transfer of License. The TOU does not govern restrictions regarding the transfer of Products licensed under or in connection with this Agreement. In limited circumstances, Adobe may permit the transfer of Product licenses under this Agreement in its sole and exclusive discretion. Such requests should be directed to Adobe Customer Service including a description of the reason for the proposed transfer and the contact information of the transferee. Additional information may be found in the Program Guide. For clarity, all offerings are licensed, not sold.


5.2 License Compliance. Member must maintain systems and/or procedures sufficient to ensure an accurate record of the number of copies of the Products that have been installed and/or deployed and retain records of Product installation and/or deployment for two (2) years after the termination of the Agreement. Adobe and/or its representatives may conduct an audit of Member’s Product installation/deployment not more than once per year on thirty (30) days written notice. Such audit will require Member to provide an unedited, accurate report of all Products installed/deployed and accessed by Member and all valid purchase documentation for all Products within thirty (30) days after request. If the audit findings demonstrate non-conformity with the Product licenses, Member shall purchase the necessary licenses within thirty (30) days after being so notified. If the above audit process identifies a potential material non-compliance and does not resolve Adobe’s concerns, then Adobe reserves the right to conduct an onsite audit of Member license installation and deployment after ten (10) business days’ prior written notice during regular business hours. This Section 5.2 shall survive termination of the Agreement for a period of two (2) years.


5.3 Use of Information. Adobe may use information about Member or Affiliate, including name and contact information, for fulfilling obligations under the Agreement, as set out in the TOU. For more information, please see the Adobe Privacy Center (adobe.com/privacy).


5.4 Standing. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement. If Member is an entity of the United States Federal Government, Member agrees that Adobe shall have standing and the right to assert any breach of contract claim arising out of this Agreement under the Contracts Disputes Act of 1978 (“Disputes Act”).


5.5 General. The parties are independent contractors, and this Agreement will not be construed to imply that either party is the agent or venturer of the other. Member may not assign this Agreement (by operation of law or otherwise) without the prior written consent of Adobe and any prohibited assignment is null and void. Adobe may, at its sole discretion, assign or novate this Agreement, without the prior written consent of Member. This Agreement will be binding upon and will inure to the benefit of any permitted successors or assignees. No modification will be valid or binding unless in writing. This Agreement (including the Program Guide, applicable TOUs, and any Exhibits or on-line enrollment information, if applicable) represents the entire agreement between the parties on the subject matter of this Agreement. If any provision of this Agreement is held unenforceable, the remainder of the Agreement will continue in full force and effect. If Member’s Account Manager is no longer an Authorized Adobe Account Manager, then after notice to Member, Adobe may move Member’s account under a then-current Authorized Adobe Account Manager.


This Agreement is prepared and is executed in the English language only. The English language version shall be controlling in all respects, and any version of this Agreement in any other language, shall not be binding and shall have no effect. Further, each party agrees that signature by Member or Adobe on any non-English language version, even if there is no signature(s) on the English language version shall be deemed execution of the English language version and binding on the parties. Without limiting the foregoing, if there is any conflict or inconsistency between the English language version of this Agreement and any other translated version of this Agreement, the English language version and interpretation shall prevail. All communications or notices to be made or given pursuant to this Agreement and any disputes arising under this Agreement shall be conducted or resolved in the English language.


5.6 Services. The Product may integrate with a variety of services, operated either by Adobe or by third parties, which may contain user-generated content that may be (a) inappropriate for minors, (b) illegal in some countries; or (c) inappropriate for viewing at work. A complete list of integrated services is available here: www.adobe.com/go/integratedservices. If Member wants to prevent viewing of or access to user-generated content services it may (i) disable service access in the Creative Cloud Packager, where that functionality is made available, or (ii) block access to the services via its network firewall. Services are not, under any circumstances, available to users under the age of thirteen (13). Adobe disclaims liability for all user-generated content available via the services. Member is responsible for determining whether use of the services complies with applicable laws in Member’s jurisdiction. Member is not entitled to a refund and Adobe is not liable (i) if access to the Products is slowed or blocked as a result of government or service provider action, or (ii) if Adobe reasonably deems it necessary to block access to some or all of the Products in order to be compliant with applicable laws.

 

EXHIBIT A
EDUCATION, GOVERNMENT, AND NON-PROFIT MEMBERSHIPS

 

A. EDUCATION MEMBERS


For the Member who is an Education Entity (defined below), the following additional terms apply. Adobe reserves the right to terminate Education memberships if Member is not an Educational Entity.


1. Definitions Applicable to Education Members.

 

1.1 Education Entity. The following is a non-exhaustive list of qualified educational institutions: (a) Accredited (by official accrediting entities) public or private primary or secondary school providing full-time instruction; (b) Accredited public or private university or college (including community, junior, or vocational college) that grants degrees requiring not less than the equivalent of two years of full-time study; (c) Named educational institutions, if individually approved in writing by Adobe; (d) Hospitals that are wholly owned and operated by an otherwise qualified educational institution, where “wholly owned and operated” means the educational institution is sole owner of the hospital and the only entity exercising control over day to day operations; and (e) Higher education research laboratories that are i - a public institution and recognized by a national or regional educational authority, ii – teach students, and iii – can provide a copy of the bylaws that state the relationship with the controlling university.

 

The following is a non-exhaustive list of entities that are not qualified educational institutions: (a) Non-accredited schools; (b) Museums or libraries; (c) Hospitals not wholly owned and operated by an otherwise qualified educational institution; (d) Churches or religious organizations that are not accredited schools; (e) Vocational training centers or schools granting certificates for courses such as computer software training or job training that are not accredited schools or which grant degrees requiring less than the equivalent of two years of full-time study; (f) Military schools that do not grant academic degrees; and (g) Research laboratories not recognized by a national or state ministry overseeing education. For example, institutions recognized by other government branches are not eligible.


The above lists do not apply to the countries as listed in Section 1.2 (Regional-Specific Definition) below.


1.2 Regional-Specific Definition of Education Entity.

 

(a) Asia Pacific Countries excluding Southeast Asia Countries as defined in sub-paragraph (b) below. If Education Member is resident in Australia, New Zealand, India, Sri Lanka, China mainland, Hong Kong SAR of China., Taiwan region, the Republic of Korea, the People’s Republic of Bangladesh, the Federal Democratic of Nepal, the Republic of the Union of Myanmar, Pakistan or Mongolia or any country designated by Adobe from time to time, “Education Entity” shall mean the entities that satisfy the meaning of “Qualified Educational Users” (except for the sections entitled “Full and Part Time Faculty and Staff” and “Students”) designated by Adobe on https://www.adobe.com/special/avl/education/ap/index2.html (or its successor web site thereto), as updated by Adobe from time to time.


(b) Southeast Asia Countries. If Education Member is resident in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam, “Education Entity” or “Education Institution” shall have the respective meanings designated by Adobe on https://www.adobe.com/go/edu_entity_sea (or its successor web site thereto), as updated by Adobe from time to time.


(c) Japan. If Education Member is resident in Japan, “Education Entity” or “Education Institution” shall have the respective meanings designated by Adobe on https://helpx.adobe.com/jp/x-productkb/policy-pricing/cq081918191.html (or its successor web site thereto), as updated by Adobe from time to time.

 

1.3 Primary and Secondary Schools. Primary and Secondary Schools are defined in the Program Guide. Adobe may have offers available to members that qualify as Primary and Secondary Schools. Adobe reserves the right to terminate Primary and Secondary School licenses and memberships if Member is not a Primary and Secondary School as defined in the Program Guide. See VIP Education Program Guide for additional details and http://www.adobe.com/go/primary-secondary-institution-eligibility-guidelines.


B. GOVERNMENT MEMBERS


For the Member who is a Government Entity (defined below), the following additional terms apply. Adobe reserves the right to terminate Government memberships if Member is not a Government Entity.


1. Definitions Applicable to Government Members.

Government Entity. Participation is contingent upon Member (and each Affiliate) being a “government entity”, which means: (a) a federal, central, or national agency, department, commission, board, office, council, or authority (executive, legislative, or judicial); (b) a municipality, special district, city, county, or state governmental agency, department, commission, board, office, council, entity, or authority, or any other agency in the executive, legislative, or judicial branch of state or local government that is created by the constitution or a statute of the governing state, including the district, regional, and state administrative offices; or (c) a public agency or organization created and/or funded by federal, state, or local governments and authorized to conduct the business of governing or supporting citizens, businesses, or other governmental entities. For the avoidance of doubt, the following entities are not Government Entities: private “for profit” companies, non-profit organizations, trade or industry associations, higher education institutions, and labor unions, even those conducting work on behalf of or with government agencies, unless such entity has a specific letter of authorization from a U.S Government Entity pursuant to FAR Part 51. Member represents to Adobe that it and its Affiliates are government entities. A list of qualified “Government Entities” for Japan is available at: http://www.adobe.com/jp/aboutadobe/volumelicensing/pdfs/cl5_government_license_table.pdf.


1.1 For France: a Government Entity is either an agency; a minister; a commission, board, office, or council (national, regional, or local); a city; a region; or any entity subject to the French Public Law and under the administration of a government entity.


2. Terms Applicable to United States Government Members.


2.1 Additional Restrictions. For United States Federal Government Members, it is understood that any orders are subject to FAR 52.232-18 (Availability of Funds) and FAR 52.232-19 (Availability of Funds for the Next Fiscal Year) and therefore United States Federal Government Members shall not deploy any Product unless funds are available to pay for such orders. To the extent any state or local government entity is subject to similar requirements, such entities shall not deploy any Product unless funds are available to pay for such orders.


2.2 Termination. This Agreement may be terminated by a Member who is a United States federal government customer pursuant to FAR 52.249-1 (Termination for Convenience of the Government). Adobe may change the terms of this Agreement at its sole discretion.


2.3 Federal Government Members. Notice to U.S. Federal Government End Users (Commercial Items): The Products, provided under this Agreement are “Commercial Item(s),” as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” and services related thereto, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through §227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Federal Government End Users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions of this Agreement and the TOUs. Unpublished rights are reserved under the laws of the United States- Adobe Inc., 345 Park Avenue, San Jose, CA 95110-2704, USA.


C. NON-PROFIT MEMBERS


Additional terms applicable to Non-Profit Members are contained in the Program Guide. Adobe reserves the right to terminate memberships, if Member is not an eligible non-profit organization, as described on https://helpx.adobe.com/buying-programs/non-profit.html.