Join our webinar: Digital Trends & Content Efficiency: A key to meeting customer expectations

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The role of people, processes and technology to create ‘Wow’ experiences


At the heart of every standout customer experience, there’s an emotional connection - with great content playing a critical role in creating that link. 


But according to Econsultancy and Adobe's latest Digital Trends 2023 research, just 26% of CX practitioners think their organisation is good at delivering content in the first place.


What should organisations be doing to turn the tide? Join a fireside discussion with Jim Clark, Econsultancy's Research Director and Bart Van de Wiele, Head of Solutions Consulting at Adobe to explore just that. 


In this 60-minutes session we explore: 

  • How have expectations for dynamic content experiences changed?  

  • What's holding back firms from getting off the starting blocks?

  • How leading brands drive collaboration to deliver 'wow' experiences.  

  • What is the opportunity to accelerate content and production times to increase speed to market. 



Jim Clark 
Research Director  

Bart Van de Wiele  
Head of Solutions Consulting and Tech Evangelist