Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.5)

Product Information

  • Name of Product/Version: Adobe Commerce Storefront
  • Product Description: A collection of tools and technologies from Adobe designed to make it easy to create, manage, and customize modern, high-performance storefronts.
  • Date: November 2025
  • Contact information: Access@adobe.com
  • Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html
  • Evaluation Methods Used: Testing Adobe Commerce Storefront involved extensive use of leading assistive technology such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline
Included in Report
Web Content Accessibility Guidelines 2.0

Level A ( Yes )

Level AA ( Yes )

Level AAA ( No )

Web Content Accessibility Guidelines 2.1

Level A ( Yes )

Level AA ( Yes )

Level AAA ( No )

Web Content Accessibility Guidelines 2.2

Level A ( Yes )

Level AA ( Yes )

Level AAA ( No )

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018
( Yes )

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.2 Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.2 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Table 1: Success Criteria, Level A

Notes:

Criteria
Conformance Level
Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of non-text content,

Exceptions include:

A decorative image is not hidden from screen readers, so people who are blind and/or use a screen reader will have to navigate through unnecessary and duplicative text. This occurs on the following page: Catalog (Product Listing Page (PLP)).

An active image has a text alternative that does not convey the same purpose as the image. People who are blind and/or use a screen reader will be given different information than sighted users. This occurs on the following page: Product details (Product Details Page (PDP)).

An image does not have a text alternative that contains essential text from the visual image, so people who are blind and/or use a screen reader will not understand the information available in the image. This occurs on the following page: Product Recommendations (PDP).

An image does not have a text alternative, so people who are blind and/or use a screen reader will not be able to access the information available in the image and if it is an active image, will not understand its function. This occurs on the following pages: Cart; Customer account; Create user; Password Reset (Create Password).

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria
Conformance Level
Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria
Conformance Level
Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Does Not Support

Web: Some structure and relationship information are provided through element semantics/object information or in text. However, most structure and relationship information are not provided programmatically or in text. Exceptions include:

A group of form controls is not programmatically associated with their group label, so the purpose of individual controls in the group cannot be understood by people who are blind and/or use a screen reader. This occurs on the following page: Checkout (signed in).

Text that visually functions as a heading is not marked up as a heading, so the structure of the content is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Cart; Orders _Order Details; Checkout (guest); Checkout (signed in); Customer account; Customer orders; Catalog (Product Listing Page (PLP)); Search results page; Product details (Product Details Page (PDP)); Mini Cart; Create user; Customer addresses; Edit Cart Item (pop up); Forgot password; Order confirmation; Order search; Password Reset (Create Password); Product Recommendations (PDP); Product Recommendations (PLP); Search - Order Details; Sign in popover; User sign in; Customer returns.

Content that is visually presented as a list is not marked up as a list, so the presence and structure of the list are not conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following page: Customer orders.

A set of checkboxes is not programmatically grouped, so the group label for the set of checkboxes will not be conveyed to people who are blind and/or use a screen reader and they will not understand the purpose of the individual checkboxes. This occurs on the following page: Search results page.

A set of radio buttons is not programmatically grouped, so the group label for the set of radio buttons will not be conveyed to people who are blind and/or use a screen reader and they will not understand the purpose of the individual radio buttons. This occurs on the following pages: Checkout (guest); Checkout (signed in); Catalog (Product Listing Page (PLP)); Search results page.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product presents most content in a meaningful sequence. Exceptions include:

Screen readers can read content outside the modal dialog, so people who are blind and/or use a screen reader may become disoriented or confused. This occurs on the following pages: Cart; Orders _Order Details.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Instructions do not rely solely on sensory characteristics.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria
Conformance Level
Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most functions of the product do not convey information through color alone. Exceptions include:

Color is the only visual method used to identify a link, and a link text's contrast ratio with the color of the surrounding text is less than 3:1, so people who are colorblind or have low vision may not be able to identify the link. This occurs on the following page: Create user.

Color is used as the only method to convey information, so that information will not be available to people who are colorblind and people who are blind and/or use a screen reader. This occurs on the following page: Product details (Product Details Page (PDP)).

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria
Conformance Level
Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

A function cannot be performed using only the keyboard, so people who use the keyboard alone to navigate and operate content cannot use this function. This occurs on the following pages: Product details (Product Details Page (PDP)); Wishlist.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria
Conformance Level
Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria
Conformance Level
Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria
Conformance Level
Remarks and Explanations

2.4.1 Bypass Blocks (Level A)Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: The product provides robust heading structure to bypass repeated blocks of navigation. A Skip to Main Content link is provided in global navigaiton.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

Keyboard focus is lost or misplaced as a result of user interaction or content update or refresh, so people who use the keyboard to navigate content (including screen reader users) will become disoriented. This occurs on the following page: Cart.

Keyboard focus is not confined within a modal, so people who use the keyboard to navigate content (including screen reader users) will be able to navigate outside of the modal, which may cause them to become disoriented. This occurs on the following pages: Cart; Orders _Order Details; Product details (Product Details Page (PDP)).

Keyboard focus is not moved to a modal when the modal opens, so people who use the keyboard to navigate content (including screen reader users) may not be able to use the modal and in some cases may not know it is present on the page. This occurs on the following pages: Cart; Orders _Order Details.

When a modal closes, keyboard focus is not returned to the control that opened the modal or to another logical location, so people who use the keyboard to navigate content (including screen reader users) may become disoriented on the page. This occurs on the following pages: Cart; Orders _Order Details; Product details (Product Details Page (PDP)).

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The purpose of most links can be determined from the link text alone or from the link text and its programmatic context. Exceptions include:

Multiple links have identical link text but different destinations, and the context provided by the content that immediately surrounds each link does not provide any clarification, so people who are blind and/or use a screen reader will not know or may be confused about where each link goes. This occurs on the following page: Mini Cart.

The purpose of the link is not made clear by its text or the context provided by the content that immediately surrounds it, so people who are blind and/or use a screen reader will not know where the link goes. This occurs on the following pages: Checkout (guest); Checkout (signed in); Catalog (Product Listing Page (PLP)); Search results page; Search popover.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard

Criteria
Conformance Level
Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: All functionality that can be operated with a pointer can be operated with single-point actions.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include:

An interactive element (such as a link, button, or form input) does not have an accessible name because its visible label is not programmatically associated with the element, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following page(s): Catalog (Product Listing Page (PLP)); Search results page.

The accessible name of multiple interactive elements (such as links, buttons, or form inputs) does not contain the visible label, so people who use speech input to navigate and operate content will not be able to access those elements. This occurs on the following pages: Cart; Orders _Order Details; Checkout (guest); Checkout (signed in); Customer account; Customer orders.

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria
Conformance Level
Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The language is programmatically determinable within the product.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria
Conformance Level
Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Changes of context do not occur automatically on user input.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: On web pages that contain help features (including human or automated contact options or self-help options), those features occur in the same order relative to other page content unless the user changes that order.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes

Criteria
Conformance Level
Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most input errors are identified and described to the users in text. Exceptions include:

A form field with an error is not identified in the text error message or a text alternative for an image, and the error message with the field name is not programmatically associated with the form field (so it is announced when a screen reader user navigates to the field), so people who are blind and/or use a screen reader will not be able to identify in which form field the error occurred. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in); Customer account; Create user; Customer addresses; Forgot password; Order search; Password Reset (Create Password); Search Order; Sign in popover; User sign in.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Labels are provided for most input fields. Exceptions include:

The label of an element is not persistent (always visible on the page), so the element's purpose may be difficult to discover. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in).

The label for a form field is missing, so the field's purpose is not clear. This occurs on the following pages: Cart; Product details (Product Details Page (PDP)).

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: If information previously entered by, or provided to, the user is required to be entered again in the same process, that information is either automatically populated or available for the user to select unless the previously entered information is no longer valid or re-entering the information is essential or required to ensure security.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria
Conformance Level
Remarks and Explanations

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: User interface components in some product functions do not provide programmatic name, role, state, or value information. Examples include:

A button does not have a programmatic role, so its role (usually button, but sometimes link or something else) is not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following page: Header.

A button does not have a programmatic role and name, so its role (usually button, but sometimes link or something else) and its name (such as Submit or Cancel) are not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following page: Wishlist.

An element that appears and functions like a modal dialog does not have the required attributes in its HTML code needed to provide its programmatic role, name, state, and other properties to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following pages: Cart; Orders _Order Details.

The programmatic state of an element that reveals or hides content (expanded or collapsed) is missing or is used incorrectly, so people who are blind and/or use a screen reader or other assistive technology will not be informed of the current state of the element or the state will be misrepresented. This occurs on the following pages: Header; Cart.

For an element that allows a user either to select or not select a single option (like a checkbox or radio buttons) or to select from among 2 or more options (like a select dropdown), the state (such as checked/unchecked or selected/not selected) is not conveyed to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of the element, the options available, and whether the element or an option is currently checked. This occurs on the following pages: Checkout (guest); Checkout (signed in); Catalog (Product Listing Page (PLP)); Search results page; Product details (Product Details Page (PDP)); Account Left Nav.

The state of the currently displayed carousel slide is indicated visually but not programmatically, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand which slide in the carousel is currently visible. This occurs on the following page: Wishlist.

A link does not have discernible link text, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the destination or function of the link. This occurs on the following pages: Catalog (Product Listing Page (PLP)); Search results page.

An element does not have an attribute in its HTML code that will provide its programmatic state (such as checked/not checked) to assistive technology or the state assigned is not correct, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the current state of the element or how to interact with it. This occurs on the following page: Header.

The total number of slides in the carousel is indicated visually but not programmatically, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand how many slides the carousel contains. This occurs on the following page: Wishlist.

Multiple iframes do not have a programmatic title that is conveyed to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose or content of each iframe without browsing its content. This occurs on the following pages: Checkout (guest); Checkout (signed in); Order confirmation.

Multiple links do not have discernible link text, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the destination or function of each link. This occurs on the following pages: Wishlist; Search popover.

Multiple select elements are missing a programmatic name, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of each form field or what input it requires. This occurs on the following pages: Catalog (Product Listing Page (PLP)); Search results page.

Table 2: Success Criteria, Level AA

Notes:

Criteria
Conformance Level
Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Examples include:

No programmatic purpose is provided for an input element (like a text input field), so browsers or assistive technology are not able to automatically suggest information to fill in the input. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in); Customer account; Create user; Customer addresses; Order search; Search Order.

The programmatic purpose provided for an input element (like a text input field) is not accurate, so information automatically suggested by the browser or assistive technology to fill in the input will be incorrect. This occurs on the following pages: Customer account; Create user; Forgot password; Order search; Search Order; Sign in popover; User sign in.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most text meets minimum contrast requirements. Exceptions include:

The color contrast ratio between text and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in); Customer account; Product details (Product Details Page (PDP)); Create user; Customer addresses; Edit Cart Item (pop up); Forgot password; Order search; Password Reset (Create Password); Search Order; Sign in popover; User sign in.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most content is readable and functional when browser zoom is set to 200% of its initial size. Exceptions include:

Content is lost, clipped, or obscured when the page is zoomed to 200%, so people who have low vision and need to enlarge text to read it may not have access to that content. This occurs on the following page: Mini Cart.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content or functionality becomes unavailable, so people with low vision who increase the size of text and other content using the browser zoom will not be able to access all of the page's content and/or functionality. This occurs on the following pages: Mini Cart; Sign in popover; Search popover.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: Most, if not all, boundaries and indicators of the visual state(s) of each active user component and any graphics required to understand content do not have a 3:1 color contrast ratio with adjacent color(s) or their background. Examples include:

The visual boundary of an interactive element (like a radio button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the boundaries of the interactive element. This occurs on the following page: Wishlist.

An icon (or part of the icon required to understand its content) does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the icon. This occurs on the following pages: Cart; Checkout (guest).

The indicator for the state of an interactive element (like a checkbox or radio button) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the state of the interactive element. This occurs on the following pages: Catalog (Product Listing Page (PLP)); Search results page.

An image or graphic (like a chart) or part of the image/graphic required to understand its content does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the image/graphic. This occurs on the following page: Undo Delete Cart Item.

The focus indicator of an interactive element (like a button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving when the interactive element is receiving focus. This occurs on the following pages: Footer; Cart; Orders _Order Details; Checkout (guest); Checkout (signed in); Customer account; Catalog (Product Listing Page (PLP)); Search results page; Product details (Product Details Page (PDP)); Wishlist; Mini Cart; Create user; Customer addresses; Edit Cart Item (pop up); Forgot password; Order confirmation; Order search; Password Reset (Create Password); Product Recommendations (PDP); Product Recommendations (PLP); Search - Order Details; Search Order; Sign in popover; User sign in.

The visual boundary of an interactive element (like a radio button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the boundaries of the interactive element. This occurs on the following page: Product details (Product Details Page (PDP)).

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Users can locate web pages in the product through multiple ways

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most headings and labels for form and interactive controls are informative. Exceptions include:

A programmatic label for a control or form input field does not convey the purpose of the control or input, so people who are blind and/or use a screen reader may not understand what the control does or what data to enter. This occurs on the following pages: Header; Cart; Checkout (guest); Checkout (signed in); Customer account; Catalog (Product Listing Page (PLP)); Search results page; Product details (Product Details Page (PDP)).

Multiple buttons have identical programmatic labels but different functionality, and there is no programmatic context, so people who are blind and/or use a screen reader will not know or may be confused or misled about what each button does. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in); Customer account; Catalog (Product Listing Page (PLP)); Search results page; Wishlist; Mini Cart; Undo Delete Cart Item.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

An interactive element (such as a link, button, or form input) does not have a visual focus indicator, so sighted people who use a keyboard to navigate content will not know when that element is receiving focus. This occurs on the following page: Checkout (signed in).

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When most user interface components receive keyboard focus, each component is not entirely hidden due to author-created content. Exceptions include:

A focused element is completely covered by other author-created content, which may cause people who use the keyboard to navigate content to become disoriented. This occurs on the following pages: Cart; Orders _Order Details; Checkout (guest); Checkout (signed in); Customer account; Customer orders; Customer addresses.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: All functionality that uses a dragging movement can be achieved by a single pointer without dragging, unless dragging is essential or the functionality is determined by the user agent and not modified by the author.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: he size of the target for most clickable controls is at least 24 by 24 CSS pixels, except where the target size is determined by the user agent; there is a different control with equivalent functionality; the target is in line with text; the presentation of the target is essential to the function or otherwise exempted under the rule; or each control is spaced such that a 24-pixel circle placed around the bounding box of the control will not intersect any similar circle for another control. Exceptions include:

A target's hit area does not meet minimum 24x24 pixel size or spacing. making it difficult for users with hand tremors and those who have difficulty with fine motor movement to activate them accurately. This occurs on the following page: Wishlist.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Changes of language for passages or phrases can be programmatically determined.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: When navigational mechanisms are repeated in the product, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Components with the same functionality are identified consistently.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product does not process legal commitments or financial transactions. [When editing files,] changes to user-controllable data are reversible or can be confirmed before finalizing.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless either another method is available that does not rely on a cognitive function test; help is available to assist the user in completing the test; or the test is to recognize objects or identify non-text content the user provided to the Web site.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: When status messages do not receive focus, the product does not provide the update to assistive technology. Exceptions include:

A status message is not automatically announced by the screen reader, so people who are blind and/or use a screen reader or other assistive technology may completely miss the status message or they may not hear it in a timely fashion. This occurs on the following pages: Cart; Checkout (guest); Checkout (signed in); Customer account; Customer orders; Catalog (Product Listing Page (PLP)); Search results page; Product details (Product Details Page (PDP)); Wishlist; Mini Cart; Undo Delete Cart Item; Create user; Customer addresses; Edit Cart Item (pop up); Forgot password; Order search; Password Reset (Create Password); Search Order; Sign in popover; User sign in.

Table 3: Success Criteria, Level AAA

Notes: Not Applicable. The product was not assessed for WCAG 2.2 AAA conformance.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria
Conformance Level
Remarks and Explanations
302.1 Without Vision
Web: Partially Supports

Web: Most functionality is usable without vision. Exceptions include:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.4.1 Use of Color

As noted in 2.1.1 Keyboard

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 3.3.1 Error Identification

As noted in 4.1.2 Name, Role, Value

302.2 With Limited Vision
Web: Partially Supports

Web: Most functionality is usable with limited vision. Exceptions include:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.4.1 Use of Color

As noted in 1.4.3 Contrast (minimum)

As noted in 1.4.4 Resize Text

As noted in 2.1.1 Keyboard

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 2.4.7 Focus Visible

As noted in 3.3.1 Error Identification

As noted in 3.3.2 Labels or Instructions

As noted in 4.1.2 Name, Role, Value

302.3 Without Perception of Color
Web: Partially Supports

Web: Most functionality is usable without perception of color. Exceptions include:

As noted in 1.4.1 Use of Color

As noted in 1.4.3 Contrast (minimum)

302.4 Without Hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
302.5 With Limited Hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
302.6 Without Speech
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
302.7 With Limited Manipulation
Web: Partially Supports

Web: Most functionality is usable with limited manipulation and does not require fine motor control or simultaneous manual operations. Exceptions include:

As noted in 2.1.1 Keyboard

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.3 Focus Order

As noted in 2.4.7 Focus Visible

As noted in 2.4.6 Headings and Labels

As noted in 4.1.2 Name, Role, Value

302.8 With Limited Reach and Strength
Web: Supports
Web: The product is functional with limited reach and strength.
302.9 With Limited Language, Cognitive, and Learning Abilities
Web: Partially Supports

Web: Most functionality is usable by people with limited language, cognitive, and learning abilities. People with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. Exceptions are noted in:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.4.1 Use of Color

As noted in 2.1.1 Keyboard

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 2.4.7 Focus Visible

As noted in 3.3.1 Error Identification

As noted in 3.3.2 Labels or Instructions

As noted in 4.1.2 Name, Role, Value

Chapter 4: Hardware

Notes: The product does not have a hardware component.

Chapter 5: Software

Notes:

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA
See WCAG 2.2 section
See information in WCAG 2.2 section
502 Interoperability with Assistive Technology
Heading cell – no response required
Heading cell – no response required
502.2.1 User Control of Accessibility Features
Not Applicable
The product is not platform software.
502.2.2 No Disruption of Accessibility Features
Not Applicable
The product is not platform software.
502.3 Accessibility Services
Heading cell – no response required
Heading cell – no response required
502.3.1 Object Information
Partially Supports

The role, state(s), properties, boundary, name, and description of most objects can be programmatically determined, so those attributes can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value

502.3.2 Modification of Object Information
Partially Supports

For most objects that allow the user to set their respective properties and/or state, the act of setting a property or state is available programmatically, so that it can be perceived and performed using assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value

502.3.3 Row, Column, and Headers
Supports
In all instances when a data table is present, all information in the data cells and the row and/or column headers associated with each data cell are available programmatically, so they can be perceived and conveyed by assistive technology.
502.3.4 Values
Partially Supports

For most objects that have a current value or have a set or range of values associated with the object, the value(s) is available programmatically, so it can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value

502.3.5 Modification of Values
Partially Supports

For most objects that allow the user to set or modify its value, the act of setting a value is available programmatically, so that it can be perceived and performed using assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value

502.3.6 Label Relationships
Partially Supports

For most elements that act as a label for another element and elements that are labeled by another element, the labeling relationship is programmatically determinable, so it can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 1.3.1 Info and Relationships

As noted in 4.1.2 Name, Role, Value

502.3.7 Hierarchical Relationships
Partially Supports

When a page contains elements that have a parent-child relationship, those relationships are programmatically determinable, so they can be perceived by assistive technology. Exceptions include:

As noted in 1.3.1 Info and Relationships

502.3.8 Text
Partially Supports

Most text, text attributes (such as whether text is static or editable), and text boundaries are programmatically determinable, so they can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 1.3.2 Meaningful Sequence

As noted in 1.3.1 Info and Relationships

502.3.9 Modification of Text
Supports
When text can be set by the user (such as by typing in an input field), the act of adding or modifying text is available programmatically, so that it can be perceived and performed using assistive technology.
502.3.10 List of Actions
Partially Supports

For most of the elements on which one or more actions may be performed, all of those actions are programmatically determinable, so that each action can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value

502.3.11 Actions on Objects
Partially Supports

For most of the elements on which one or more actions may be performed, all of those actions are available programmatically, so that each action can be performed using assistive technology. Exceptions include:

As noted in 2.1.1 Keyboard Navigation

502.3.12 Focus Cursor
Partially Supports

For most of the elements the position and content of the focus indicator, text insertion point, and/or text selector are programmatically determinable, so that focus position and content can be perceived and conveyed by assistive technology. Exceptions include:

As noted in 2.4.7 Focus Visible

502.3.13 Modification of Focus Cursor
Supports
When the focus indicator, text insertion point, and/or text selector indicator can be modified, the modifications are programmatically determinable, so they can be performed by assistive technology.
502.3.14 Event Notification
Partially Supports

In most cases, status messages relevant to user interactions are available to, and presented by, assistive technology. Exceptions include:

As noted in 4.1.3 Status Messages

502.4 Platform Accessibility Features
Not Applicable
The product is not platform software.
503 Applications
Heading cell – no response required
Heading cell – no response required
503.2 User Preferences
Not Applicable
Not applicable to web
503.3 Alternative User Interfaces
Not Applicable
The product does not provide an alternative user interface that functions as assistive technology.
503.4 User Controls for Captions and Audio Description
Heading cell – no response required
Heading cell – no response required
503.4.1 Caption Controls
Not Applicable
The product does not display video.
503.4.2 Audio Description Controls
Not Applicable
The product does not provide prerecorded media that requires audio description.
504 Authoring Tools
Heading cell – no response required
Heading cell – no response required
504.2 Content Creation or Editing
See WCAG 2.2 section
See information in WCAG 2.2 section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion
Not Applicable
The product is not an authoring tool.
504.2.2 PDF Export
Not Applicable
The product is not an authoring tool.
504.3 Prompts
Not Applicable
The product is not an authoring tool.
504.4 Templates
Not Applicable
The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria
Conformance Level
Remarks and Explanations
4.2.1 Usage without vision
Web: Partially Supports

Web: Most functionality is usable without vision. Exceptions include:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.4.1 Use of Color

As noted in 2.1.1 Keyboard

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 3.3.1 Error Identification

As noted in 4.1.2 Name, Role, Value

As noted in 4.1.3 Status Messages

4.2.2 Usage with limited vision
Web: Partially Supports

Web: Most functionality is usable with limited vision. Exceptions include:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.4.1 Use of Color

As noted in 1.4.3 Contrast (minimum)

As noted in 1.4.4 Resize Text

As noted in 1.4.10 Reflow

As noted in 1.4.11 Non-Text Contrast

As noted in 2.1.1 Keyboard

As noted in 2.4.2 Page Titled

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 2.4.7 Focus Visible

As noted in 3.3.1 Error Identification

As noted in 3.3.2 Labels or Instructions

As noted in 4.1.2 Name, Role, Value

4.2.3 Usage without perception of colour
Web: Partially Supports

Web: Most functionality is usable without perception of color. Exceptions include:

As noted in 1.4.1 Use of Color

As noted in 1.4.3 Contrast (minimum)

As noted in 1.4.11 Non-Text Contrast

4.2.4 Usage without hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
4.2.5 Usage with limited hearing
Web: Supports (Not Applicable)
Web: The product does not require the use of hearing.
4.2.6 Usage with no or limited vocal capability
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
4.2.7 Usage with limited manipulation or strength
Web: Partially Supports

Web: Most functionality is usable with limited manipulation and does not require fine motor control or simultaneous manual operations. Exceptions include:

As noted in 2.1.1 Keyboard

As noted in 1.3.5 Identify Input Purpose

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.3 Focus Order

As noted in 2.4.7 Focus Visible

As noted in 2.4.6 Headings and Labels

As noted in 2.5.3 Label in Name

As noted in 4.1.2 Name, Role, Value

4.2.8 Usage with limited reach
Web: Partially Supports

Web: Most of the product is functional with limited reach and strength. Exceptions include:

As noted in 1.3.5 Identify Input Purpose

As noted in 2.5.3 Label in Name

4.2.9 Minimize photosensitive seizure triggers
Web: Supports
Web: All functionality may be operated in a mode that minimizes the potential for triggering photosensitive seizures
4.2.10 Usage with limited cognition, language or learning
Web: Partially Supports

Web: Most functions of the product are usable with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides descriptive labels, instructions, and error identification and suggestions for most user input. Exceptions include:

As noted in 1.1.1 Non-Text Content

As noted in 1.3.1 Info and Relationships

As noted in 1.3.2 Meaningful Sequence

As noted in 1.3.5 Identify Input Purpose

As noted in 1.4.1 Use of Color

As noted in 1.4.10 Reflow

As noted in 2.1.1 Keyboard

As noted in 2.4.2 Page Titled

As noted in 2.4.3 Focus Order

As noted in 2.4.4 Link Purpose (in context)

As noted in 2.4.6 Headings and Labels

As noted in 2.4.7 Focus Visible

As noted in 2.5.3 Label in Name

As noted in 3.3.1 Error Identification

As noted in 3.3.2 Labels or Instructions

As noted in 4.1.2 Name, Role, Value

As noted in 4.1.3 Status Messages

4.2.11 Privacy
Web: Supports (Not Applicable)
Web: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria
Conformance Level
Remarks and Explanations
5.1 Closed functionality
Heading cell – no response required
Heading cell – no response required
5.1.2 General
Heading cell – no response required
Heading cell – no response required
5.1.2.1 Closed functionality
See 5.2 through 13
See information in 5.2 through 13
5.1.2.2 Assistive technology
See 5.1.3 through 5.1.6
See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access
Heading cell – no response required
Heading cell – no response required
5.1.3.1 Audio output of visual information
Not Applicable
The product does not have closed functionality.
5.1.3.2 Auditory output delivery including speech
Not Applicable
The product does not have closed functionality.
5.1.3.3 Auditory output correlation
Not Applicable
The product does not have closed functionality.
5.1.3.4 Speech output user control
Not Applicable
The product does not have closed functionality.
5.1.3.5 Speech output automatic interruption
Not Applicable
The product does not have closed functionality.
5.1.3.6 Speech output for non-text content
Not Applicable
The product does not have closed functionality.
5.1.3.7 Speech output for video information
Not Applicable
The product does not have closed functionality.
5.1.3.8 Masked entry
Not Applicable
The product does not have closed functionality.
5.1.3.9 Private access to personal data
Not Applicable
The product does not have closed functionality.
5.1.3.10 Non-interfering audio output
Not Applicable
The product does not have closed functionality.
5.1.3.11 Private listening volume
Not Applicable
The product does not have closed functionality.
5.1.3.12 Speaker volume
Not Applicable
The product does not have closed functionality.
5.1.3.13 Volume reset
Not Applicable
The product does not have closed functionality.
5.1.3.14 Spoken languages
Not Applicable
The product does not have closed functionality.
5.1.3.15 Non-visual error identification
Not Applicable
The product does not have closed functionality.
5.1.3.16 Receipts, tickets, and transactional outputs
Not Applicable
The product does not have closed functionality.
5.1.4 Functionality closed to text enlargement
Not Applicable
The product does not have closed functionality.
5.1.5 Visual output for auditory information
Not Applicable
The product does not have closed functionality.
5.1.6 Operation without keyboard interface
Heading cell – no response required
Heading cell – no response required
5.1.6.1 Closed functionality
See 5.1.3.1 through 5.1.3.16
See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
Not Applicable
The product does not have closed functionality.
5.1.7 Access without speech
Not Applicable
The product does not have closed functionality.
5.2 Activation of accessibility features
Not Applicable
The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.
5.3 Biometrics
Not Applicable
The product does not use biometric forms of user identification or control. All functionality is accessible through standard input methods (keyboard, mouse, UI).
5.4 Preservation of accessibility information during conversion
Not Applicable
The product does not convert the content.
5.5 Operable parts
Heading cell – no response required
Heading cell – no response required
5.5.1 Means of operation
Not Applicable
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.
5.5.2 Operable parts discernibility
Not Applicable
The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision.
5.6 Locking or toggle controls
Heading cell – no response required
Heading cell – no response required
5.6.1 Tactile or auditory status
Not Applicable
Tactile or auditory status is not included in the product.
5.6.2 Visual status
Not Applicable
Visual status of controls isn’t discernible in the product
5.7 Key repeat
Not Applicable
Key repeat functionality is not found in the product.
5.8 Double-strike key acceptance
Not Applicable
Double -strike key acceptance is not found in the product.
5.9 Simultaneous user actions
Not Applicable
The product does not require simultaneous user actions for core functionality. All actions triggered by key combinations are also available via the graphical user interface using mouse or sequential keyboard navigation.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable. The product does not contain Two-Way Voice Communication

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable. the product does not contain videos

Chapter 8: Hardware

Notes: Not Applicable. the product does not contain videos

Chapter 9: Web (see WCAG 2.2 section)

Notes:

Chapter 10: Non-Web Documents

Notes: Not Applicable.

Chapter 11: Software

Notes: Not Applicable.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable.