Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Adobe Admin Console
Report Date: January 2023
Product Description: The Adobe Admin Console is a central location for managing the Adobe entitlements across your organization. 
Contact Information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Admin Console involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
     

WCAG 2.x Report

Documents conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
 

Table 1: Success Criteria, Level A and AA

Notes: 
 

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of images.

Exceptions include:

  • Some images do not have proper alternative text, such as error icons and the profile image.
  • Some decorative images are not effectively hidden from assistive technology.

 

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) 
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports 

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports 

Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most visual structure and relationship information is provided through element semantics. Exceptions include:

  • The product contains implicit headings, such as text that appears as a heading but does not have explicit markup.
  • The product contains implicit lists, such as the footer links list.
  • Some tables are presentational but are not marked up accordingly.
  • Some tables contain headers that do not represent the proper scope.
  • Some heading elements are used unnecessarily, such as the radio button labels in the “Support case” workflow.
  • Some heading levels do not match their visual hierarchy.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not contain input fields that collect information about the user.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most functions of the product do not convey information through color alone.

Exceptions include: 

  • Inline links can only be distinguished by color alone.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most text meets minimum contrast requirements.

Exceptions include:

  • Some text does not meet minimum contrast requirements, such as light gray text including “First Name” in the Identity Federation Setup flow.
  • Some input values do not have sufficient color contrast, such as “Tenant URL”.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most of the product allows browser zoom to resize text up to 200 percent without loss of content or functionality. Exceptions include:

  • Some loss of content occurs when the browser zoom is used to resize text up to 200 percent, such as the Overview page where the user cannot scroll below the fold of the page.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. Loss of information or functionality occurs and content which does not require two-dimensional layout for meaning relies on scrolling in two dimensions. Examples include:

  • Most pages require two-dimensional scrolling to access content when the browser is set to 320 CSS pixels width.
  • Some loss of content occurs when the browser is set to 320 CSS pixels width, such as the Overview page.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most meaningful non-text content elements have sufficient contrast. Exceptions include:

  • Some input borders have insufficient color contrast.
  • Some form controls do not have sufficient color contrast, such as the help menu elements.

 

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functions of the product support the required text style properties without loss of content or functionality. Exceptions include:

  • Some text becomes cut off when setting the required text style properties, such as the text in the cards in Create a Package.

 

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When most content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. Exceptions include:

  • On the Account Details page, the tooltip that appears when hovering over the error icon cannot be dismissed without moving the mouse.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • Some active elements are not keyboard operable, such as links on the Storage Overview page and other elements that rely on device-dependent event handlers, such as the clickable cards.
  • Some tooltips are not keyboard operable, such as tooltips that only appear on mouse hover.
  • Some inactive elements receive focus.

 

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply        

Web: Supports

Web: The product does not provide character key shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain flashing content.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product provides skip links to bypass most repeated blocks, such as the header navigation. Exceptions include:

  • The skip link on the Overview does not function properly. When the button is activated, the focus does not shift to the main content.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

  • The focus order of some parts of the product is illogical, such as the “Quick Links” appearing at the top of the page but being the last within the focus order.
  • Some elements appear within the focus order twice, such as some dialog buttons.

 

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The purpose of most links in the product can be determined from the link text alone or from the programmatic context of the link. Exceptions include:

  •  Some images have the same alternative text as the adjacent text, such as the product images.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users can locate web pages in the product through header and footer navigation, side navigation, and quick links.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most headings and labels are descriptive.

Exceptions include:

  • Some buttons are not descriptive, such as the chevron buttons.
  • Some form controls do not have descriptive labels, such as a switch control.
  • Some form controls have accessible names that are not unique, such as the “Add” and “Remove” buttons.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator. 

Exceptions include:

  • Some active elements do not have a visible keyboard focus indicator, such as the breadcrumb links.

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include:

  • Some form elements do not have programmatically associated labels, such as email input fields and the profile button.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not have functionality operated by device motion or user motion.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria      

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The language is programmatically determinable within the product.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Exceptions include:

  • In the footer section, language changes are not identified inline, such as the options within the language dropdown.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product, such as the header navigation, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality are identified consistently.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most input errors are identified and described to the users in text.

Exceptions include:

  • On the Identity Federation Setup flow, there is no indication that fields are in error.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Labels are provided for most input fields. Exceptions include:

  •  Some error messages are not associated with their corresponding fields. 

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Where input errors are automatically detected, suggestions for correction are provided to the user in most cases. Exceptions include:

  • In the Identity Federation Setup flow, error messages do not suggest to the user how to correct the error, such as “Error creating directory”.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not process legal commitments or financial transactions. When editing files, changes to user-controllable data are reversible or can be confirmed before finalizing.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Not required
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: User interface components in most product functions do not provide programmatic name, role, state, or value information. Examples include:

Exceptions include:

  • Some interactive controls are malformed and do not have the appropriate name, role, and state information.
  • Search results and other changes in content are not announced to the user.
  • Some elements contain attributes that are not used properly or are used without the proper role.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When status messages do not receive focus, some of the product does not provide the update to assistive technology. Examples include:

  • Some status messages are not announced to the user, such as the toast messages in the Identity Federation Setup flow.

Revised Section 508 Report

Notes:
 

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.
 

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. 

Exceptions include:

  • As noted in 1.1.1 Non-text Content, some images do not have proper alternative text and some decorative images are not hidden.
  • As noted in 1.3.1 Info and Relationships, some headings are implicit, out of order, or unnecessary, some lists are implicit, and some tables are either not marked for presentation or do not have header markup.
  • As noted in 2.1.1 Keyboard, some active elements are not keyboard operable and some inactive elements receive focus.
  • As noted in 2.4.1 Bypass Blocks, a page does not contain a working skip link.
  • As noted in 2.4.3 Focus Order, in some parts, focus order is illogical and some elements receive focus twice.
  • As noted in 2.4.4 Link Purpose (In Context), link purpose cannot be determined through context in some cases and some links have the same name but travel to different destinations.
  • As noted in 3.3.1 Error Identification, some fields do not indicate that there are errors.
  • As noted in 3.3.2 Labels and Instructions, some error messages are not associated with their corresponding fields.
  • As noted in 4.1.2 Name, Role, Value, many elements do not contain proper name, role, description, and state information, some elements are malformed, and some elements do not use attributes appropriately.

 

302.2 With Limited Vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), some text has insufficient color contrast.
  • As noted in 1.4.4 Resize Text, some content is lost when text is resized.

302.3 Without Perception of Color

Web: Partially Supports

Web: Most functions of the product are usable without perception of color. 

Exceptions include:

  • As noted in 1.4.1 Use of Color, some links rely on the use of color to convey that they are links and bar charts rely on the use of color

302.4 Without Hearing

Web: Supports

Web: The product does not require the use of hearing.

302.5 With Limited Hearing

Web: Supports 

Web: The product does not require the use of hearing.

302.6 Without Speech

Web: Supports 

Web: The product does not require the use of speech.

302.7 With Limited Manipulation

Web: Partially Supports

Web: Most of the product is functional with limited manipulation. Exceptions include:

  • As noted in 2.1.1 Keyboard, some elements are not accessible with the keyboard.
  • As noted in 2.4.1 Bypass Blocks, a page does not contain a working skip link.
  • As noted in 2.4.3 Focus Order, in some parts, focus order is illogical and some elements receive focus twice.
  • As noted in 2.4.7 Focus Visible, some elements do not have a visible keyboard focus indicator.

302.8 With Limited Reach and Strength

Web: Supports

Web: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Supports

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.

Chapter 4: Hardware

Notes: Not Applicable
 

Chapter 5: Software

Notes: Not Applicable
 

Chapter 6: Support Documentation and Services

Notes: Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:
 

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. 

 

Exceptions include:

  • As noted in 1.1.1 Non-text Content, some images do not have proper alternative text and some decorative images are not hidden.
  • As noted in 1.3.1 Info and Relationships, some headings are implicit, or unnecessary, some lists are implicit, and some tables are either not marked for presentation or do not have header markup.
  • As noted in 2.1.1 Keyboard, some active elements are not keyboard operable and some inactive elements receive focus.
  • As noted in 2.4.1 Bypass Blocks, a page does not contain a working skip link.
  • As noted in 2.4.3 Focus Order, in some parts, focus order is illogical and some elements receive focus twice.
  • As noted in 2.4.4 Link Purpose (In Context), link purpose cannot be determined through context in some cases and some links have the same name but travel to different destinations.
  • As noted in 3.3.1 Error Identification, some fields do not indicate that there are errors.
  • As noted in 3.3.2 Labels and Instructions, some error messages are not associated with their corresponding fields.
  • As noted in 4.1.2 Name, Role, Value, some elements do not contain proper name, role, description, and state information, and some elements do not use attributes appropriately.
  • As noted in 4.1.3 Status Messages, some messages are not announced to the user.

4.2.2 Usage with limited vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision.

Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), some text has insufficient color contrast.
  • As noted in 1.4.4 Resize Text, some content is lost when text is resized.
  • As noted in 1.4.10 Reflow, most content requires two-dimensional scrolling, and some loss of content occurs.
  • As noted in 1.4.11 Non-text Contrast, some active user interface components have insufficient color contrast.
  • As noted in 1.4.12 Text Spacing, some loss of content occurs when text spacing properties are set.
  • As noted in 11.7 User preferences, some loss of content occurs when certain conditions are met.

4.2.3 Usage without perception of colour

Web: Partially Supports

Web: Most functions of the product are usable without perception of color. 

Exceptions include:

  • As noted in 1.4.1 Use of Color, some links rely on the use of color to convey that they are links.

4.2.4 Usage without hearing

Web: Supports

Web: The product does not require the use of hearing.

4.2.5 Usage with limited hearing

Web: Supports

Web: The product does not require the use of hearing.

4.2.6 Usage with no or limited vocal capability

Web: Supports

Web: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Web: Partially Supports

Web: Most of the product is functional with limited manipulation and strength. Exceptions include:

Exceptions include:

  • As noted in 2.1.1 Keyboard, some elements are not accessible with the keyboard.
  • As noted in 2.4.1 Bypass Blocks, a page does not contain a working skip link.
  • As noted in 2.4.3 Focus Order, in some parts, focus order is illogical and some elements receive focus twice
  • As noted in 2.4.7 Focus Visible, some elements do not have a visible keyboard focus indicator.
  • As noted in 2.5.3 Label in Name, some form controls do not have an accessible name.

4.2.8 Usage with limited reach

Web: Supports

Web: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure triggers

Web: Supports

Web: The product does not contain flashing content.

4.2.10 Usage with limited cognition, language or learning

Web: Supports

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.

4.2.11 Privacy

Web: Supports

Web: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:    
 

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

Not Applicable

5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The 

product instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

  • Some graphical on-screen buttons do not have an accessible name.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable
 

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable
 

Chapter 8: Hardware

Notes: Not Applicable
 

Chapter 9: Web

Notes: see WCAG 2.1 section
 

Chapter 10: Non-Web Documents

Notes: Not Applicable
 

Chapter 11: Software

Notes: Not Applicable

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.4 Assistive technology

Not Applicable

Not applicable to web

11.5.2.5 Object information

Not Applicable

Not applicable to web

11.5.2.6 Row, column, and headers

Not Applicable

Not applicable to web

11.5.2.7 Values

Not Applicable

Not applicable to web

11.5.2.8 Label relationships

Not Applicable

Not applicable to web

11.5.2.9 Parent-child relationships

Not Applicable

Not applicable to web

11.5.2.10 Text

Not Applicable

Not applicable to web

11.5.2.11 List of available actions

Not Applicable

Not applicable to web

11.5.2.12 Execution of available actions

Not Applicable

Not applicable to web

11.5.2.13 Tracking of focus and selection attributes

Not Applicable

Not applicable to web

11.5.2.14 Modification of focus and selection attributes

Not Applicable

Not applicable to web

11.5.2.15 Change notification

Not Applicable

Not applicable to web

11.5.2.16 Modifications of states and properties

Not Applicable

Not applicable to web

11.5.2.17 Modifications of values and text

Not Applicable

Not applicable to web

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Partially Supports

Some loss of content occurs when certain conditions are met, such as resizing text and setting specific text spacing properties.

11.7 User preferences

Not Applicable

Web pages are isolated from their underlying platform.

11.8 Authoring tools

Not Applicable

The product is not an authoring tool.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.
 

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable