Adobe Accessibility Conformance Report
VPAT® Version 2.3 (Revised) – April 2019
Product Information
Name of Product/Version: Adobe Admin Console
Product Description:
Date: March 18, 2020
Contact information: access@adobe.com
Notes:
Evaluation Methods Used: Testing Adobe Admin Console involved extensive use of leading assistive technology such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included in Report |
---|---|
Level A: Yes |
|
Level A: Yes |
|
Yes |
|
Yes |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
All WCAG sections also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A)
Revised Section 508
|
Does Not Support |
While meaningful images often contain text alternatives, decorative images and icons often do not. |
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Revised Section 508
|
Supports |
The product does not contain prerecorded audio-only or video-only media. |
1.2.2 Captions (Prerecorded) (Level A)
Revised Section 508
|
Supports |
The product does not contain any content that requires captions. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Revised Section 508
|
Supports |
The product does not contain prerecorded video content that would require audio description or a media alternative. |
1.2.4 Captions (Live) (Level AA)
Revised Section 508
|
Supports |
The product does not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Supports |
The product does not contain prerecorded video content that would require audio description. |
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.3.1 Info and Relationships (Level A)
Revised Section 508
|
Partially Supports |
Most visual structure and relationship information is provided through object information or in text. Exceptions include:
|
1.3.2 Meaningful Sequence (Level A)
Revised Section 508
|
Supports |
The product presents most content in a meaningful sequence. |
1.3.3 Sensory Characteristics (Level A)
Revised Section 508
|
Supports |
Instructions provided for understanding and operating content do not rely solely on sensory characteristics. |
1.3.4 Orientation (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Supports |
Content does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Supports |
The product does not require information about the user in form inputs. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.1 Use of Color (Level A)
Revised Section 508
|
Partially Supports |
In the product, color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element, except on the "Add Admin" workflow, in which color alone is used to distinguish between the current and other steps in the flow. |
1.4.2 Audio Control (Level A)
Revised Section 508
|
Supports |
The product does not contain audio that plays automatically. |
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Partially Supports |
Several components on the product do not meet the minimum contrast requirements. Exceptions include:
|
1.4.4 Resize text (Level AA)
Revised Section 508
|
Partially Supports |
Throughout the product, when resizing text by up to 200%, text is no longer contained within its containers and overlaps with elements, causing it to be difficult to read. |
1.4.5 Images of Text (Level AA)
Revised Section 508
|
Supports |
The product uses text instead of images of text. |
1.4.10 Reflow (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Does Not Support |
Throughout the system, when the viewport is reduced to 320px wide, content can only be viewed by scrolling in two dimensions. Some content also overlaps other content and functionality is impeded. |
1.4.11 Non-text Contrast (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Does Not Support |
Throughout the system, links and controls do not have sufficient contrast. Some examples include:
|
1.4.12 Text Spacing (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Partially Supports |
For the most part there is no loss of content or functionality when users override author specified text styles. However, on the Overview screen, when users override line height, letter spacing, or word spacing, content within cards may become hidden. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Partially Supports |
Throughout the product, content is not made visible via hover or focus or, when it is, it is dismissible, hoverable, and persistent. However, one exception exists: On the Overview screen, custom tooltips have content shown on hover that disappears when the pointer is moved from the target to read the hover content. |
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.1.1 Keyboard (Level A)
Revised Section 508
|
Partially Supports |
Most basic product functionality can be operated through a keyboard interface. Exceptions include:
|
2.1.2 No Keyboard Trap (Level A)
Revised Section 508
|
Supports |
The product does not feature any content or controls that cause a keyboard trap. |
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Revised Section 508 – Does not apply |
Supports |
No shortcuts are used in the product. |
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A)
Revised Section 508
|
Supports |
The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A)
Revised Section 508
|
Supports |
The product does not include elements which move, blink, scroll, or auto-update. |
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
Revised Section 508
|
Supports |
The product does not contain flashing content. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A)
Revised Section 508
|
Supports |
The product uses the HTML main element to allow users to bypass the repeated main navigation area. |
2.4.2 Page Titled (Level A)
Revised Section 508
|
Does Not Support |
Throughout the site, the page titles are generally not descriptive or unique. |
2.4.3 Focus Order (Level A)
Revised Section 508
|
Partially Supports |
Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A)
Revised Section 508
|
Supports |
Links within the product make sense within their context of use. |
2.4.5 Multiple Ways (Level AA)
Revised Section 508
|
Supports |
Users can locate web pages in the product through the use of linking, including global & sectional navigation, as well as search. |
2.4.6 Headings and Labels (Level AA)
Revised Section 508
|
Supports |
Headings and labels are descriptive. |
2.4.7 Focus Visible (Level AA)
Revised Section 508
|
Partially Supports |
Focus indicators are not clear and obvious on the product, particularly in the case of links and buttons. |
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.5.1 Pointer Gestures (Level A 2.1 only)
Revised Section 508 – Does not apply |
Supports |
The product does not use multipoint or path-based gestures for operation. |
2.5.2 Pointer Cancellation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Supports |
The product contains only functionality that can be activated on the up event of a single pointer. |
2.5.3 Label in Name (Level A 2.1 only)
Revised Section 508 – Does not apply |
Supports |
For components that have visible text labels, that text exists in the component's accessible name. |
2.5.4 Motion Actuation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Supports |
The product does not contain any functionality that can be operated by device motion or user motion. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A)
Revised Section 508
|
Partially Supports |
Throughout the site, the human language of the page is defined in the <body> element instead of <html> element. |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Supports |
Content is only presented in one language at a time. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A)
Revised Section 508
|
Supports |
Components do not initiate a change of context when focused. |
3.2.2 On Input (Level A)
Revised Section 508
|
Supports |
Changes of context do not occur automatically on user input. |
3.2.3 Consistent Navigation (Level AA)
Revised Section 508
|
Supports |
When navigational mechanisms are repeated in the product, they occur in a consistent relative order. |
3.2.4 Consistent Identification (Level AA)
Revised Section 508
|
Supports |
Components with the same functionality, such as form controls with the same purpose are identified consistently. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A)
Revised Section 508
|
Partially Supports |
Input errors are identified and described to the users in text, however form errors are not handled the same way sitewide. In addition, on the Add Admin & Add User screens, an error message is displayed but is not announced for screen reader users. |
3.3.2 Labels or Instructions (Level A)
Revised Section 508
|
Supports |
Controls within the product have visual labels and/or instructions. |
3.3.3 Error Suggestion (Level AA)
Revised Section 508
|
Partially Supports |
Most input validation errors are accompanied by a textual explanation, but on the Add User and Products - New Profile screen, when a user's input fails validation, guidance is not provided about what caused the issue. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Revised Section 508
|
Supports |
The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing. |
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A)
Revised Section 508
|
Supports |
The product does not contain any parsing errors that cause accessibility problems. |
4.1.2 Name, Role, Value (Level A)
Revised Section 508
|
Does Not Support |
Numerous controls and richly interactive widgets do not provide appropriate semantics necessary for conveying name, role, and value. Some examples include:
|
4.1.3 Status Messages (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Partially supports |
Status messages that provide feedback when the user updates their authentication settings are not announced to assistive technologies. |
Criteria |
Conformance Level |
Remarks and Explanations |
|
---|---|---|---|
302.1 Without Vision |
Does Not Support |
Several pieces of functionality within the product are inaccessible to users without vision, as shown in 1.1.1 Non-text content, 1.3.1 Info and Relationships, 2.1.1 Keyboard, and 4.1.2 Name, Role, Value. |
|
302.2 With Limited Vision |
Partially Supports |
Most of the product can be used by users with low vision. Exceptions are listed in 1.4.3 Contrast (Minimum) 1.4.4 Resize Text, and 2.4.3 (Focus Order). |
|
|
Partially Supports |
Users who cannot perceive color will be able to use most of the product, with exceptions listed in 1.4.3 Contrast (Minimum). |
|
302.4 Without Hearing |
Supports |
The product does not contain any audio content that requires hearing. |
|
302.5 With Limited Hearing |
Supports |
The product does not contain any audio content that requires hearing. |
|
302.6 Without Speech |
Supports |
The product does not require the use of speech. |
|
302.7 With Limited Manipulation |
Supports |
Most functionality within the product is inaccessible to users with limited manipulation, as shown in 2.1.1 Keyboard and 2.4.3 Focus Order. |
|
302.8 With Limited Reach and Strength |
Supports |
The product is functional with limited reach and strength. |
|
302.9 With Limited Language, Cognitive, and Learning Abilities |
Partially Supports |
Some features of the product will present challenges for users with cognitive impairments. Exceptions include:
|
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
EN 301 549 Report
Notes:
Chapter 4: Functional Performance Statements (FPS)
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Does Not Support |
Several pieces of functionality within the product is inaccessible to users without vision, as shown in 1.1.1 Non-text content, 1.3.1 Info and Relationships, 2.1.1 Keyboard, and 4.1.2 Name, Role, Value. |
4.2.2 Usage with limited vision |
Partially Supports |
Most of the product can be used by users with low vision. Exceptions are listed in 1.4.3 Contrast (Minimum) 1.4.4 Resize Text, and 2.4.3 (Focus Order). |
4.2.3 Usage without perception of colour |
Partially Supports |
Users who cannot perceive color will be able to use most of the product, notwithstanding the exceptions listed in 1.4.3 Contrast (Minimum). |
4.2.4 Usage without hearing |
Supports |
The product does not contain any audio content that requires hearing. |
4.2.5 Usage with limited hearing |
Supports |
The product does not contain any audio content that requires hearing. |
4.2.6 Usage without vocal capability |
Supports |
The product does not require user speech. |
4.2.7 Usage with limited manipulation or strength |
Supports |
Most functionality within the product is inaccessible to users with limited manipulation or strength, as shown in 2.1.1 Keyboard and 2.4.3 Focus Order. |
4.2.8 Usage with limited reach |
Supports |
The product is functional with limited reach. |
4.2.9 Minimize photosensitive seizure triggers |
Supports |
The product does not contain flashing content. |
4.2.10 Usage with limited cognition |
Partially Supports |
Some features of the product will present challenges for users with cognitive impairments. Exceptions include:
|
4.2.11 Privacy |
Supports |
The product does not ask for legal, financial, or personal data. |
Chapter 5: Generic Requirements
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed Functionality |
Not Applicable |
5.1.2.2-5.1.6.2 are not applicable for this product. |
5.2 Activation of accessibility features |
Not Applicable |
The product does not have accessibility features requiring activation. |
5.3 Biometrics |
Not Applicable |
The product does not rely on biological characteristics. |
5.4 Preservation of accessibility information during conversion |
Not Applicable |
The product does not convert information or communication. |
5.5.1 Means of operation |
Not Applicable |
This product does not have operable parts. |
5.5.2 Operable parts discernibility |
Not Applicable |
This product does not have operable parts. |
5.6.1 Tactile or auditory status |
Not Applicable |
The product does not have locking or toggle controls. |
5.6.2 Visual status |
Not Applicable |
The product does not have locking or toggle controls. |
5.7 Key repeat |
Not Applicable |
This product relies on platform software to supply key repeat functionality. |
5.8 Double-strike key acceptance |
Not Applicable |
This product does not, by itself, supply a keyboard or keypad. |
5.9 Simultaneous user actions |
Not Applicable |
Simultaneous user actions are not required to operate the product. |
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes: Not Applicable
Chapter 8: Hardware
Notes: Not Applicable
Chapter 9: Web (see WCAG 2.x section)
Notes:
Chapter 10: Non-web Software
Notes: Not Applicable
Chapter 12: Documentation and Support Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable
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