Adobe Accessibility Conformance Report International Edition
(Based on VPAT® Version 2.4)
Product Information
- Name of Product/Version: Adobe Connect – (Mac OS) Version 2022.10.42
- Report Date: February 2023
- Product Description: Application for participating in online virtual classrooms, webinars, and meetings.
- Contact information: access@adobe.com
- Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standards/guidelines:
Level AA: Yes
Level AAA: No
Level A (Yes)
Level AA (Yes)
Level AAA (No)
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
Tables 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Section 1: Success Criteria, Level A
Notes:
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.1.1 (Web)
- 10.1.1.1 (Non-web document)
- 11.1.1.1.1 (Open Functionality Software)
- 11.1.1.1.2 (Closed Functionality Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product provides sufficient text alternatives for most instances of active and informative images.
Exceptions include:
Text alternative is missing in “Manage breakout session - Host View” screen.
Text alternative does not serve same purpose as image in “Meeting Room Header” screen.
Guideline 1.2 Time-based Media
Provide alternatives for time-based media.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.1 (Web)
- 10.1.2.1 (Non-web document)
- 11.1.2.1.1 (Open Functionality Software)
- 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product does not provide its own pre-recorded audio-only or video-only media.
Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.2 (Web)
- 10.1.2.2 (Non-web document)
- 11.1.2.2 (Open Functionality Software)
- 11.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product supports open and closed captioning for its recorded meetings. Users can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.
The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.3 (Web)
- 10.1.2.3 (Non-web document)
- 11.1.2.3.1 (Open Functionality Software)
- 11.1.2.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product does not contain its own prerecorded video content that would require audio description or a media alternative.
Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative.
1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.2.4 (Web)
- 10.1.2.4 (Non-web document)
- 11.1.2.4 (Open Functionality Software)
- 11.1.2.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product supports closed captioning for its meetings.
Meeting hosts can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.2.5 (Web)
- 10.1.2.5 (Non-web document)
- 11.1.2.5 (Open Functionality Software)
- 11.1.2.5 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: The product does not contain its own prerecorded video content that would require audio description.
Meeting participants can provide audio description for video content or provide a downloadable transcript.
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.1 (Web)
- 10.1.3.1 (Non-web document)
- 11.1.3.1.1 (Open Functionality Software)
- 11.1.3.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.2 (Web)
- 10.1.3.2 (Non-web document)
- 11.1.3.2.1 (Open Functionality Software)
- 11.1.3.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Visual structure and relationship information is provided through object information or in text.
Exception includes:
- Hidden content is readable with a screen reader in “Meeting Room Header” screen.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.3 (Web)
- 10.1.3.3 (Non-web document)
- 11.1.3.3 (Open Functionality Software)
- 11.1.3.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.3.4 (Web)
- 10.1.3.4 (Non-web document)
- 11.1.3.4 (Open Functionality Software)
- 11.1.3.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.3.5 (Web)
- 10.1.3.5 (Non-web document)
- 11.1.3.5.1 (Open Functionality Software)
- 11.1.3.5.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.4.1 (Web)
- 10.1.4.1 (Non-web document)
- 11.1.4.1 (Open Functionality Software)
- 11.1.4.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.4.2 (Web)
- 10.1.4.2 (Non-web document)
- 11.1.4.2 (Open Functionality Software)
- 11.1.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.3 (Web)
- 10.1.4.3 (Non-web document)
- 11.1.4.3 (Open Functionality Software)
- 11.1.4.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Most text meets minimum contrast requirements.
Exception includes:
Text content lacks 4.5:1 contrast ratio in “Meeting Room Header”, “Files - Host View”.
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.4 (Web)
- 10.1.4.4 (Non-web document)
- 11.1.4.4.1 (Open Functionality Software)
- 11.1.4.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.5 (Web)
- 10.1.4.5 (Non-web document)
- 11.1.4.5.1 (Open Functionality Software)
- 11.1.4.5.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.10 (Web)
- 10.1.4.10 (Non-web document)
- 11.1.4.10 (Open Functionality Software)
- 11.1.4.10 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.11 (Web)
- 10.1.4.11 (Non-web document)
- 11.1.4.11 (Open Functionality Software)
- 11.1.4.11 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Software: Most meaningful non-text content elements have sufficient contrast requirements.
Exceptions include:
An icon lacks 3 to 1 contrast ratio in “Shared PDF Content - Host View”, “Files – Host View”, “Manage breakout session – Host View”, “Polls Section – Host View” screens.
1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.12 (Web)
- 10.1.4.12 (Non-web document)
- 11.1.4.12 (Open Functionality Software)
- 11.1.4.12 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.13 (Web)
- 10.1.4.13 (Non-web document)
- 11.1.4.13 (Open Functionality Software)
- 11.1.4.13 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.1.1 (Web)
- 10.2.1.1 (Non-web document)
- 11.2.1.1.1 (Open Functionality Software)
- 11.2.1.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Most product functionality can be operated through a keyboard interface.
Exceptions include:
Drag and drop feature is not keyboard accessible in “Files – Host View”, “Shared PDF Content - Host View”, “Manage breakout session - Host View”, “Polls Section - Host View” screens.
Function cannot be performed by keyboard alone in “Host & Presenter Only Area – Host View “, “Manage breakout session - Host View” screens.
Device-dependent event handlers are used in “Manage breakout session - Host View” screen.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.1.2 (Web)
- 10.2.1.2 (Non-web document)
- 11.2.1.2 (Open Functionality Software)
- 11.2.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.1.4 (Web)
- 10.2.1.4 (Non-web document)
- 11.2.1.4.1 (Open Functionality Software)
- 11.2.1.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.2.1 (Web)
- 10.2.2.1 (Non-web document)
- 11.2.2.1 (Open Functionality Software)
- 11.2.2.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.2.2 (Web)
- 10.2.2.2 (Non-web document)
- 11.2.2.2 (Open Functionality Software)
- 11.2.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.3.1 (Web)
- 10.2.3.1 (Non-web document)
- 11.2.3.1 (Open Functionality Software)
- 11.2.3.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.1 (Web)
- 10.2.4.1 (Non-web document) – Does not apply
- 11.2.4.1 (Open Functionality Software) – Does not apply
- 11.2.4.1 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.2 (Web)
- 10.2.4.2 (Non-web document)
- 11.2.4.2 (Open Functionality Software) - Does not apply
- 11.2.4.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.3 (Web)
- 10.2.4.3 (Non-web document)
- 11.2.4.3 (Open Functionality Software)
- 11.2.4.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.4 (Web)
- 10.2.4.4 (Non-web document)
- 11.2.4.4 (Open Functionality Software)
- 11.2.4.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.5 (Web)
- 10.2.4.5 (Non-web document) – Does not apply
- 11.2.4.5 (Open Functionality Software) – Does not apply
- 11.2.4.5 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.6 (Web)
- 10.2.4.6 (Non-web document)
- 11.2.4.6 (Open Functionality Software)
- 11.2.4.6 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Some labels are descriptive.
Exceptions include:
Buttons have same name but different actions in “Files - Host View”, “Polls Section - Host View”, “Manage breakout session - Host View” screens.
Programmatic label does not convey purpose of control in “Meeting Room Header”, “Shared PDF Content - Host View” screens.
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.7 (Web)
- 10.2.4.7 (Non-web document)
- 11.2.4.7 (Open Functionality Software)
- 11.2.4.7 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.1 (Web)
- 10.2.5.1 (Non-web document)
- 11.2.5.1 (Open Functionality Software)
- 11.2.5.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.2 (Web)
- 10.2.5.2 (Non-web document)
- 11.2.5.2 (Open Functionality Software)
- 11.2.5.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.3 (Web)
- 10.2.5.3 (Non-web document)
- 11.2.5.3.1 (Open Functionality Software)
- 11.2.5.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.4 (Web)
- 10.2.5.4 (Non-web document)
- 11.2.5.4 (Open Functionality Software)
- 11.2.5.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 3.1 Readable:
Make text content readable and understandable.
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.1.1 (Web)
- 10.3.1.1 (Non-web document)
- 11.3.1.1.1 (Open Functionality Software)
- 11.3.1.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.1.2 (Web)
- 10.3.1.2 (Non-web document)
- 11.3.1.2 (Open Functionality Software) – Does not apply
- 11.3.1.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.2.1 (Web)
- 10.3.2.1 (Non-web document)
- 11.3.2.1 (Open Functionality Software)
- 11.3.2.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.2.2 (Web)
- 10.3.2.2 (Non-web document)
- 11.3.2.2 (Open Functionality Software)
- 11.3.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.2.3 (Web)
- 10.3.2.3 (Non-web document) – Does not apply
- 11.3.2.3 (Open Functionality Software) – Does not apply
- 11.3.2.3 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.2.4 (Web)
- 10.3.2.4 (Non-web document) – Does not apply
- 11.3.2.4 (Open Functionality Software) – Does not apply
- 11.3.2.4 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.3.1 (Web)
- 10.3.3.1 (Non-web document)
- 11.3.3.1.1 (Open Functionality Software)
- 11.3.3.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.3.2 (Web)
- 10.3.3.2 (Non-web document)
- 11.3.3.2 (Open Functionality Software)
- 11.3.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.3.3 (Web)
- 10.3.3.3 (Non-web document)
- 11.3.3.3 (Open Functionality Software)
- 11.3.3.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.3.4 (Web)
- 10.3.3.4 (Non-web document)
- 11.3.3.4 (Open Functionality Software)
- 11.3.3.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria
- 9.4.1.1 (Web)
- 10.4.1.1 (Non-web document)
- 11.4.1.1.1 (Open Functionality Software)
- 11.4.1.1.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria
- 9.4.1.2 (Web)
- 10.4.1.2 (Non-web document)
- 11.4.1.2.1 (Open Functionality Software)
- 11.4.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: User interface components in some product functions provide programmatic name, role, and/or state information.
Exceptions include:
Button pressed state is not conveyed in “Shared PDF Content - Host View” screen.
Button does not have a role in “Files - Host View”, “Manage breakout session - Host View”, “Polls Section - Host View” screens.
Button disabled state is not conveyed in “Shared PDF Content - Host View” screen.
Button and menu item disabled state is not conveyed in “Manage breakout session - Host View” screen.
Selected state of the element is missing in “Shared PDF Content - Host View”, “Meeting Room Header” screens.
The element functions as if it has two roles in “Polls Section - Host View” screen.
Button does not have a role in “Shared PDF Content - Host View” screen.
Expand/collapse state of the element is missing. in “Shared PDF Content - Host View” screen.
Main room sub menu elements are missing required roles and attributes in “Manage breakout session - Host View” screen.
Button is missing both a role and a name in “Manage breakout session - Host View” screens
4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.4.1.3 (Web)
- 10.4.1.3 (Non-web document)
- 11.4.1.3 (Open Functionality Software)
- 11.4.1.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Software: When status messages do not receive focus, in most cases the product does provide the dynamic and automatic update to the assistive technology.
Exception includes:
Status message not automatically announced in “Manage breakout session - Host View” screen.
Table 2: Success Criteria, Level AAA
Notes: Not Applicable
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
Software: Most functions of the product are usable without vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternative does not present same information as image or is missing.
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: Most functions of the product are usable with limited vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternative does not present same information as image or is missing.
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: Most functions of the product are usable without perception of color.
Exceptions include:
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements..
Software: Users with limited manipulation who use speech recognition or switch control software will not have difficulty navigating to most controls.
Exceptions include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: Users with limited reach and strength will not have difficulty navigating most of the controls.
Exceptions include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: The product is mostly functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.
Exceptions include:
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Notes:
501.1 Scope – Incorporation of WCAG 2.0 AA
The requirements of Chapter 5 shall apply to software where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.
EXCEPTION: Where Web applications do not have access to platform accessibility services and do not include components that have access to platform accessibility services, they shall not be required to conform to 502 or 503 provided that they conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.
502.2.1 User Control of Accessibility Features
Platform software shall provide user control over platform features that are defined in the platform documentation as accessibility features.
502.2.2 No Disruption of Accessibility Features
Software shall not disrupt platform features that are defined in the platform documentation as accessibility features.
502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate with assistive technology and shall conform to 502.3. Applications that are also platforms shall expose the underlying platform accessibility services or implement other documented accessibility services.
502.3.1 Object Information
The object role, state(s), properties, boundary, name, and description shall be programmatically determinable.
502.3.2 Modification of Object Information
States and properties that can be set by the user shall be capable of being set programmatically, including through assistive technology.
502.3.3 Row, Column, and Headers
If an object is in a data table, the occupied rows and columns, and any headers associated with those rows or columns, shall be programmatically determinable.
502.3.4 Values
Any current value(s), and any set or range of allowable values associated with an object, shall be programmatically determinable.
502.3.5 Modification of Values
Values that can be set by the user shall be capable of being set programmatically, including through assistive technology.
502.3.6 Label Relationships
Any relationship that a component has as a label for another component, or of being labeled by another component, shall be programmatically determinable.
502.3.7 Hierarchical Relationships
Any hierarchical (parent-child) relationship that a component has as a container for, or being contained by, another component shall be programmatically determinable.
502.3.8 Text
The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.
502.3.9 Modification of Text
Text that can be set by the user shall be capable of being set programmatically, including through assistive technology.
502.3.10 List of Actions
A list of all actions that can be executed on an object shall be programmatically determinable.
502.3.11 Actions on Objects
Applications shall allow assistive technology to programmatically execute available actions on objects.
502.3.12 Focus Cursor
Applications shall expose information and mechanisms necessary to track focus, text insertion point, and selection attributes of user interface components.
502.3.13 Modification of Focus Cursor
Focus, text insertion point, and selection attributes that can be set by the user shall be capable of being set programmatically, including through the use of assistive technology.
502.3.14 Event Notification
Notification of events relevant to user interactions, including but not limited to, changes in the component’s state(s), value, name, description, or boundary, shall be available to assistive technology.
502.4 Platform Accessibility Features
Platforms and platform software shall conform to the requirements in ANSI/HFES 200.2, Human Factors Engineering of Software User Interfaces — Part 2: Accessibility (2008) listed below:
A. Section 9.3.3 Enable sequential entry of multiple (chorded) keystrokes;
B. Section 9.3.4 Provide adjustment of delay before key acceptance;
C. Section 9.3.5 Provide adjustment of same-key double-strike acceptance;
D. Section 10.6.7 Allow users to choose visual alternative for audio output;
E. Section 10.6.8 Synchronize audio equivalents for visual events;
F. Section 10.6.9 Provide speech output services; and
G . Section 10.7.1 Display any captions provided.
503.2 User Preferences
Applications shall permit user preferences from platform settings for color, contrast, font type, font size, and focus cursor.
EXCEPTION: Applications that are designed to be isolated from their underlying platform software, including Web applications, shall not be required to conform to 503.2.
503.3 Alternative User Interfaces
Where an application provides an alternative user interface that functions as assistive technology, the application shall use platform and other industry standard accessibility services.
503.4 User Controls for Captions and Audio Description
Where ICT displays video with synchronized audio, ICT shall provide user controls for closed captions and audio descriptions conforming to 503.4.
503.4.1 Caption Controls
Where user controls are provided for volume adjustment, ICT shall provide user controls for the selection of captions at the same menu level as the user controls for volume or program selection.
503.4.2 Audio Description Controls
Where user controls are provided for program selection, ICT shall provide user controls for the selection of audio descriptions at the same menu level as the user controls for volume or program selection.
504.1 General
Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.
504.2 Content Creation or Editing
(if not authoring tool, enter “not applicable”)
Authoring tools shall provide a mode of operation to create or edit content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 for all supported features and, as applicable, to file formats supported by the authoring tool. Authoring tools shall permit authors the option of overriding information required for accessibility.
EXCEPTION: Authoring tools shall not be required to conform to 504.2 when used to directly edit plain text source code.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion
Authoring tools shall, when converting content from one format to another or saving content in multiple formats, preserve the information required for accessibility to the extent that the information is supported by the destination format.
504.2.2 PDF Export
Authoring tools capable of exporting PDF files that conform to ISO 32000-1:2008 (PDF 1.7) shall also be capable of exporting PDF files that conform to ANSI/AIIM/ISO 14289-1:2016 (PDF/UA-1).
504.3 Prompts
Authoring tools shall provide a mode of operation that prompts authors to create content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 for supported features and, as applicable, to file formats supported by the authoring tool.
504.4 Templates
Where templates are provided, templates allowing content creation that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 shall be provided for a range of template uses for supported features and, as applicable, to file formats supported by the authoring tool.
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
EN 301 549 Report
Notes:
Chapter 4: Functional Performance Statements (FPS)
Notes:
Software: Most functions of the product are usable without vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternative does not present same information as image or is missing.
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 1.4.11 Non-text Contrast, icons do not meet the minimum contrast requirements.
As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.
Software: Most functions of the product are usable with limited vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternative does not present same information as image or is missing.
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 1.4.11 Non-text Contrast, some icons do not meet the minimum contrast requirements.
As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.
Software: Most functions of the product are usable without perception of color.
Exceptions include:
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
As noted in 1.4.11 Non-text Contrast, some icons do not meet the minimum contrast requirements
Software: Users with limited manipulation or strength who use speech recognition or switch control software will have difficulty navigating to controls.
Examples include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: Users with limited reach will not have difficulty navigating to most of the controls.
Exceptions include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.
Exceptions include:
As noted in 1.3.2 Meaningful Sequence, hidden content is readable with screen reader.
As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control, and some buttons have same name but different actions.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.
Chapter 5: Generic Requirements
Notes:
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes:
7.1.1 Captioning playback
Where ICT displays video with synchronized audio, it shall have a mode of operation to display the available captions. Where closed captions are provided as part of the content, the ICT shall allow the user to choose to display the captions.
Note: Captions may contain information about timing, colour and positioning. This caption data is important for caption users. Timing is used for caption synchronization. Colour can be used for speaker identification. Position can be used to avoid obscuring important information.
7.1.2 Captioning synchronization
Where ICT displays captions, the mechanism to display captions shall preserve synchronization between the audio and the corresponding captions.
7.1.3 Preservation of captioning
Where ICT transmits, converts or records video with synchronized audio, it shall preserve caption data such that it can be displayed in a manner consistent with clauses 7.1.1 and 7.1.2.
Additional presentational aspects of the text such as screen position, text colours, text style and text fonts may convey meaning, based on regional conventions. Altering these presentational aspects could change the meaning and should be avoided wherever possible.
7.1.4 Captions characteristics
Where ICT displays captions, it shall provide a way for the user to adapt the displayed characteristics of captions to their individual requirements, except where the captions are displayed as unmodifiable characters.
Note 1: Defining the background and foreground colour of subtitles, font type, size opacity of the background box of subtitles, and the contour or border of the fonts can contribute to meeting this requirement.
Note 2: Subtitles that are bitmap images are examples of unmodifiable characters.
7.1.5 Spoken subtitles
Where ICT displays video with synchronized audio, it shall have a mode of operation to provide a spoken output of the available captions, except where the content of the displayed captions is not programmatically determinable.
NOTE 1: Being able to manage speech output range for spoken subtitles independently from general ICT speech is preferable for most users. That is possible when the audio file with spoken subtitle is delivered in a separate audio track and mixed in the end users device.
NOTE 2: Presenting the separate audio track with spoken subtitles in synchronization with the displayed subtitles/captions improves understandability of the subtitles.
NOTE 3: Providing subtitles/captions as separate text-streams, facilitates converting the respective texts into audio.
NOTE 4: Subtitles that are bitmap images are examples where the content of the displayed captions will not be programmatically determinable.
7.2.1 Audio description playback
Where ICT displays video with synchronized audio, it shall provide a mechanism to select and play available audio description to the default audio channel.
Where video technologies do not have explicit and separate mechanisms for audio description, an ICT is deemed to satisfy this requirement if the ICT enables the user to select and play several audio tracks.
Note 1: In such cases, the video content can include the audio description as one of the available audio tracks.
Note 2: Audio descriptions in digital media sometimes include information to allow descriptions that are longer than the gaps between dialogue. Support in digital media players for this "extended audio description" feature is useful, especially for digital media that is viewed personally.
7.2.2 Audio description synchronization
Where ICT has a mechanism to play audio description, it shall preserve the synchronization between the audio/visual content and the corresponding audio description.
7.2.3 Preservation of audio description
Where ICT transmits, converts, or records video with synchronized audio, it shall preserve audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.
7.3 User controls for captions and audio description
Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.
Note 1: Primary media controls are the set of controls that the user most commonly uses to control media.
Note 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through software but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however software controls, or hardware controls mapped through software, would need to be at the same level of interaction.
Note 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default.
Chapter 8: Hardware
Notes: Not Applicable
Chapter 9: Web (see WCAG 2.1 section)
Notes: Not Applicable
Chapter 10: Non-web Documents
Notes: Not Applicable
Chapter 11: Software
Notes:
11.5.1 Closed functionality
Where the closed functionality of software conforms to clause 5.1 (Closed functionality) it shall not be required to conform with clause 11.5.2 to clause 11.5.2.17.
11.5.2.1 Platform accessibility service support for software that provides a user interface
Platform software shall provide a set of documented platform services that enable software that provides a user interface running on the platform software to interoperate with assistive technology.
Platform software should support requirements 11.5.2.5 to 11.5.2.17 except that, where a user interface concept that corresponds to one of the clauses 11.5.2.5 to 11.5.2.17 is not supported within the software environment, these requirements are not applicable. For example, selection attributes from 11.5.2.14 (Modification of focus and selection attributes) may not exist in environments that do not allow selection, which is most commonly associated with copy and paste.
11.5.2.3 Use of accessibility services
Where the software provides a user interface it shall use the applicable documented platform accessibility services. If the documented platform accessibility services do not allow the software to meet the applicable requirements of clauses 11.5.2.5 to 11.5.2.17, then software that provides a user interface shall use other documented services to interoperate with assistive technology.
Note: The term "documented platform accessibility services" refers to the set of services provided by the platform according to clauses 11.5.2.1 and 11.5.2.2.
It is best practice to develop software using toolkits that automatically implement the underlying platform accessibility services.
11.5.2.4 Assistive technology
Where the ICT is assistive technology it shall use the documented platform accessibility services.
Note 1: The term "documented platform accessibility services" refers to the set of services provided by the platform according to clauses 11.5.2.1 and 11.5.2.2.
Note 2: Assistive technology can also use other documented accessibility services.
11.5.2.5 Object information
Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the user interface elements' role, state(s), boundary, name, and description programmatically determinable by assistive technologies.
11.5.2.6 Row, column, and headers
Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the row and column of each cell in a data table, including headers of the row and column if present, programmatically determinable by assistive technologies.
11.5.2.7 Values
Where the software provides a user interface, it shall, by using the services as described in clause 11.5.2.3, make the current value of a user interface element and any minimum or maximum values of the range, if the user interface element conveys information about a range of values, programmatically determinable by assistive technologies.
11.5.2.8 Label relationships
Where the software provides a user interface it shall expose the relationship that a user interface element has as a label for another element, or of being labelled by another element, using the services as described in clause 11.5.2.3, so that this information is programmatically determinable by assistive technologies.
11.5.2.9 Parent-child relationships
Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the relationship between a user interface element and any parent or children elements programmatically determinable by assistive technologies.
11.5.2.10 Text
Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the text contents, text attributes, and the boundary of text rendered to the screen programmatically determinable by assistive technologies.
11.5.2.11 List of available actions
Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make a list of available actions that can be executed on a user interface element, programmatically determinable by assistive technologies.
11.5.2.12 Execution of available actions
Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow the programmatic execution of the actions exposed according to clause 11.5.2.11 by assistive technologies.
Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.
Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.
11.5.2.13 Tracking of focus and selection attributes
Where software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make information and mechanisms necessary to track focus, text insertion point, and selection attributes of user interface elements programmatically determinable by assistive technologies.
11.5.2.14 Modification of focus and selection attributes
Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to programmatically modify focus, text insertion point, and selection attributes of user interface elements where the user can modify these items.
Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.
Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.
11.5.2.15 Change notification
Where software provides a user interface it shall, by using the services as described in clause 11.5.2.3, notify assistive technologies about changes in those programmatically determinable attributes of user interface elements that are referenced in requirements 11.5.2.5 to 11.5.2.11 and 11.5.2.13.
11.5.2.16 Modifications of states and properties
Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to programmatically modify states and properties of user interface elements, where the user can modify these items.
Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.
Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.
11.5.2.17 Modifications of values and text
Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to modify values and text of user interface elements using the input methods of the platform, where a user can modify these items without the use of assistive technology.
Note 1: In some cases the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.
Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.
11.6.1 User control of accessibility features
Where software is a platform it shall provide sufficient modes of operation for user control over those platform accessibility features documented as intended for users.
11.6.2 No disruption of accessibility features
Where software provides a user interface it shall not disrupt those documented accessibility features that are defined in platform documentation except when requested to do so by the user during the operation of the software.
11.7 User preferences
Where software provides a user interface it shall provide sufficient modes of operation that use user preferences for platform settings for colour, contrast, font type, font size, and focus cursor except for software that is designed to be isolated from its underlying platforms.
11.8.2 Accessible content creation
(if not authoring tool, enter “not applicable”)
Authoring tools shall enable and guide the production of content that conforms to clauses 9 (Web content) or 10 (Non-Web content) as applicable.
Note: Authoring tools may rely on additional tools where conformance with specific requirements is not achievable by a single tool. For example, a video editing tool may enable the creation of video files for distribution via broadcast television and the web, but authoring of caption files for multiple formats may be provided by a different tool.
(If not authoring tool, enter “Not Applicable”)
11.8.3 Preservation of accessibility information in transformations
If the authoring tool provides restructuring transformations or re-coding transformations, then accessibility information shall be preserved in the output if equivalent mechanisms exist in the content technology of the output.
Note 1: Restructuring transformations are transformations in which the content technology stays the same, but the structural features of the content are changed (e.g. linearizing tables, splitting a document into pages).
Note 2: Re-coding transformations are transformations in which the technology used to encode the content is changed.
11.8.4 Repair assistance
If the accessibility checking functionality of an authoring tool can detect that content does not meet a requirement of clauses 9 (Web) or 10 (Non-web documents) as applicable, then the authoring tool shall provide repair suggestion(s).
11.8.5 Templates
When an authoring tool provides templates, at least one template that supports the creation of content that conforms to the requirements of clauses 9 (Web) or 10 (Non-web documents) as applicable shall be available and identified as such.
Chapter 12: Documentation and Support Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable