Adobe Accessibility Conformance Report

VPAT® Version 2.0 – October 2017

Product Information

Name of Product/Version: FrameMaker 2017 Release

Product Description: The 2017 release of Adobe FrameMaker is the industry-standard tool for authoring and publishing multilingual technical content across mobile, web, desktop, and print. Easily work with unstructured and structured content in the same documentation. Work faster and smarter with advanced XML/DITA capabilities. Publish content as Responsive HTML5, Mobile App, PDF, EPUB, and more.

Date: May 2017

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation related to 602.3 (Support Docs) for Section 508 as published in 2017 is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe FrameMaker involved extensive use of leading assistive technologies such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes
Level AA - Yes
Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Supports with Exceptions: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Sections 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1 (Web)
  • 10.2.1 (non-web document)
  • 11.2.1.1 (Software)
  • 11.2.2.1 (Closed Functionality Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports with Exceptions

Software: Text alternatives are provided for many instances of non-text content, with the following exceptions:

  • Although all enabled controls in the product’s application bar have tooltips that provide textual descriptions, these tooltips can only be exposed by using a mouse to hover over a given control’s icon, such as the ‘?’ which represents the help menu, and are not available in an accessibility supported way to assistive technology.
  • The icons that represent the Document, Open, Save, Import File, Print, Toggle View Only, Paste, Undo, Repeat, and Undo History controls are other examples of this issue.

Authored Content (PDF): The product allows authors to provide an alternate text attribute on an anchored frame, which gives corresponding figure elements in the generated PDF an “alt text” attribute.

Authored Content (EPUB): When using the product for publishing to EPUB, there is no method for adding alternative text.  A workaround for this issue can be to decompress the EPUB file and add alternative text to images in the XHTML file.

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2 (Web)
  • 10.2.2 (non-web document)
  • 11.2.1.2 (Software)
  • 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not provide prerecorded audio-only or video-only content.

Authored Content (PDF): When authors insert audio or video content, a transcript of the media content can be provided directly in the document.

Authored Content (EPUB): When authors insert audio or video content, a transcript of the media content can be provided directly in the document.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3 (Web)
  • 10.2.3 (non-web document)
  • 11.2.1.3 (Software)
  • 11.2.2.3 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports with Exceptions

Authored Content (EPUB): Supports with Exceptions

Software: The product does not provide prerecorded media that requires captions.

Authored Content (PDF): Exceptions include:

  • Although the product allows authors to create PDF documents containing multimedia, content creators are responsible for providing captions to any pre-recorded audio. Open captions can be inserted into video content, but the product doesn’t provide this functionality when saving to PDF.

Authored Content (EPUB): Exceptions include:

  • Although the product allows authors to create EPUB documents containing multimedia, content creators are responsible for providing captions to any pre-recorded audio. Open captions can be inserted into video content, but the product doesn’t provide this functionality.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4 (Web)
  • 10.2.4 (non-web document)
  • 11.2.1.4 (Software)
  • 11.2.2.4 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not provide prerecorded media that requires audio description.

Authored Content (PDF): PDF authors using the product can create textual alternatives for pre-recorded videos by adding the textual alternative content to the document itself.

Authored Content (EPUB): EPUB authors using the product can create textual alternatives for pre-recorded videos by adding the textual alternative content to the document itself.

Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.7 (Web)
  • 10.2.7 (non-web document)
  • 11.2.1.7 (Software)
  • 11.2.2.7 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports with Exceptions

Authored Content (EPUB): Supports with Exceptions

Software: Many user interface elements provide programmatic information about structure and relationships. Exceptions include:

  • Several controls in the product’s application bar are not exposed programmatically or as text to assistive technology. The icons that represent the Document, Open, Save, Import File, Print, Toggle View Only, Paste, Undo, Repeat, and Undo History controls are examples of this issue.

Authored Content (PDF): Authors can provide appropriate semantics for content elements, with the following exceptions:

  • The product can create client-side image map behavior in PDF documents in the form of hotspots, but it is not possible to add alternative text to the hotspot in order to provide an alternative to server side image maps.
  • The product does not generate PDF content containing tables with two or more logical levels of row or column headers.

Authored Content (EPUB): Authors can provide appropriate semantics for content elements, with the following exceptions:

  • The product can create client-side image map behavior in EPUB documents in the form of hotspots, but it is not possible to add alternative text to the hotspot in order to provide an alternative to server-side image maps.
  • EPUB documents published by the product can include the use of column headers but not row headers. However, authors can add row headers to the XHTML in the uncompressed Authored Content (EPUB).

The product publishes EPUB documents with proper name, role and value information for tables and links. Headings are also supported, but some headings are visually implied and do not have the proper role applied. EPUB semantics are also being applied by using the type attribute, but they are referencing a namespace URL that is invalid. This may prevent the EPUB semantics from being applied and announced by screen readers.

Selection in tracks can only be determined visually.

While the order of effects placement will impact audio, the effects order has no programmatic hierarchy established.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.8 (Web)
  • 10.2.8 (non-web document)
  • 11.2.1.8 (Software)
  • 11.2.2.8 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product presents content in a meaningful sequence.

Authored Content (PDF): The product allows authors the ability to present content in a meaningful sequence.

Authored Content (EPUB): The product allows authors the ability to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.9 (Web)
  • 10.2.9 (non-web document)
  • 11.2.1.9 (Software)
  • 11.2.2.9 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.10 (Web)
  • 10.2.10 (non-web document)
  • 11.2.1.10 (Software)
  • 11.2.2.10 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.11 (Web)
  • 10.2.11 (non-web document)
  • 11.2.1.11 (Software)
  • 11.2.2.11 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not include audio that plays automatically.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria Conformance Level Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.15 (Web)
  • 10.2.15 (non-web document)
  • 11.2.1.15 (Software)
  • 11.2.2.15 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • Users are unable to navigate between some page components using only the keyboard.
  • Some documented keyboard shortcuts do not work as expected.
  • Many of the more complicated, manipulation tasks such as selecting and aligning multiple objects, drawing objects, and moving objects, require mouse usage.
  • Some actionable items do not receive keyboard focus.

Authored Content (PDF): The product can generate keyboard accessible PDF content via its hypertext feature.

Authored Content (EPUB): The product can generate keyboard accessible EPUB content via its hypertext feature.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.16 (Web)
  • 10.2.16 (non-web document)
  • 11.2.1.16 (Software)
  • 11.2.2.16 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: While the user cannot move out of the editor area using the Tab key, documented keyboard commands are provided to allow the user to move to desired areas from the editor.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria Conformance Level Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.17 (Web)
  • 10.2.17 (non-web document)
  • 11.2.1.17 (Software)
  • 11.2.2.17 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not include time limits.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.18 (Web)
  • 10.2.18 (non-web document)
  • 11.2.1.18 (Software)
  • 11.2.2.18 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not include elements which move, blink, scroll, or auto-update.

Authored Content (PDF): Authored Content does not include elements which move, blink, scroll, or auto-update.

Authored Content (EPUB): Authored Content does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria Conformance Level Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.19 (Web)
  • 10.2.19 (non-web document)
  • 11.2.1.19 (Software)
  • 11.2.2.19 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not contain flashing content.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.20 (Web)
  • 10.2.20 (non-web document) – Does not apply
  • 11.2.1.20 (Software) – Does not apply
  • 11.2.2.20 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: This criterion does not apply to non-web documents.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.21 (Web)
  • 10.2.21 (non-web document)
  • 11.2.1.21 (Software) - Does not apply
  • 11.2.2.21 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Does Not Support

Authored Content (EPUB): Supports

Authored Content (PDF): The product does not allow authors to set a descriptive title for a PDF document. When saving to PDF, no options are offered to set the Title entry in the document information dictionary.

Authored Content (EPUB): The product allows authors to set the title of the document when publishing using the title property in the Settings.sts file.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.22 (Web)
  • 10.2.22 (non-web document)
  • 11.2.1.22 (Software)
  • 11.2.2.22 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Components receive focus in a meaningful order.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.23 (Web)
  • 10.2.23 (non-web document)
  • 11.2.1.23 (Software)
  • 11.2.2.23 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Authored Content (PDF): The product allows authors to create hypertext links in PDF documents using text that describes the purpose of the hypertext.

Authored Content (EPUB): The product allows authors to create hypertext links in PDF documents using text that describes the purpose of the hypertext.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.27 (Web)
  • 10.2.27 (non-web document)
  • 11.2.1.27 (Software)
  • 11.2.2.27 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Does Not Support

Authored Content (EPUB): Supports with Exceptions

Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface.

Authored Content (PDF): Although the product supports publishing multilingual PDF documents, it does not provide a way for the author to specify the document language using the PDF tagging feature.

Authored Content (EPUB): Exceptions include:

  • Although the product supports publishing multilingual EPUB documents, it does not provide a way for the author to specify the language of the document using the publishing feature but EPUB documents can be uncompressed and edited to include language identification.
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.29 (Web)
  • 10.2.29 (non-web document)
  • 11.2.1.29 (Software)
  • 11.2.2.29 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: For the most part, context changes do not occur when controls receive focus as expected.  Exceptions include:

Some panels such as the character and table catalog have focus changes when arrow keys are used to focus items in the listbox.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.30 (Web)
  • 10.2.30 (non-web document)
  • 11.2.1.30 (Software)
  • 11.2.2.30 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Authored Content (PDF): The product does not provide authors with the ability to create PDF forms.

Authored Content (EPUB): The product does not provide authors with the ability to create EPUB forms.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.33 (Web)
  • 10.2.33 (non-web document)
  • 11.2.1.33 (Software)
  • 11.2.2.33 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Most input errors are identified and described to the users in text; exceptions include:

  • The product uses dialogs with an error icon and message for visual error identification. These error messages are missing the word “error”. The word “error” should precede all error messages. For example, when using the file insert dialog, if an invalid filename is used, the error message states that the file has not been found but does not indicate that the application is in an error state. Another example of this issue can be found when using the Hypertext Pod and activating the Create button without specifying an insertion point.

Authored Content (PDF): Authored Content does not detect input errors that will be displayed to users.

Authored Content (EPUB): Authored Content does not detect input errors that will be displayed to users.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.34 (Web)
  • 10.2.34 (non-web document)
  • 11.2.1.34 (Software)
  • 11.2.2.34 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Labels are provided for input fields.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.37 (Web)
  • 10.2.37 (non-web document)
  • 11.2.1.37 (Software)
  • 11.2.2.37 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Not Applicable

Authored Content (EPUB): Supports

Software: The software is not implemented using markup languages.

Authored Content (PDF): The authored content is not implemented using markup languages.

Authored Content (EPUB): Authors can publish EPUB documents that validate to EPUB 3.0.1.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.38 (Web)
  • 10.2.38 (non-web document)
  • 11.2.1.38 (Software)
  • 11.2.2.38 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports with Exceptions

Authored Content (EPUB): Supports with Exceptions

Software: The product’s interface presents name, role and value information for many controls. Exceptions include:

  • The menu items in the Workspace Switcher in the Application bar provide role and value information but lack accessible names.
  • The individual controls in the Text Formatting Bar do not provide identity, role, or state information.
  • WYSIWYG View buttons do not provide identity, operation, and state information.
  • Non-text content in the editor is not available to assistive technologies.
  • The tree control in the preferences dialog does not support standard keyboard access and thus the assistive technology user may not be aware of the current selection.

Authored Content (PDF): The tagged PDF feature in the product allows authors to provide name, role and value information in Authored Content (PDF).  Exceptions include:

  • The role mappings table in the Authored Content (PDF) may not contain correct role mappings in some situations.

Authored Content (EPUB): The product publishes EPUB documents with proper name, role and value information for tables and links.  Exceptions include:

  • Headings are also supported, but some headings are visually implied and do not have the proper role applied. EPUB semantics are also being applied by using the type attribute, but they are referencing a namespace URL that is invalid. This may be preventing the EPUB semantics from being applied and announced by screen readers.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.5 (Web)
  • 10.2.5 (non-web document)
  • 11.2.1.5 (Software)
  • 11.2.2.5 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not provide live media that requires captions.

Authored Content (PDF): The product does not include the ability to present live media.

Authored Content (EPUB): The product does not include the ability to present live media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.6 (Web)
  • 10.2.6 (non-web document)
  • 11.2.1.6 (Software)
  • 11.2.2.6 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not provide prerecorded video content that requires audio description.

Authored Content (PDF): An interface to create audio description is not provided in the product.  However, the author can create synchronized media content that describes all visual aspects in the audio.

Authored Content (EPUB): An interface to create audio description is not provided in the product.  However, the author can create synchronized media content that describes all visual aspects in the audio.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.12 (Web)
  • 10.2.12 (non-web document)
  • 11.2.1.12 (Software)
  • 11.2.2.12 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Text within the product meets contrast requirements.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.13 (Web)
  • 10.2.13 (non-web document)
  • 11.2.1.13 (Software)
  • 11.2.2.13 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

 

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.14 (Web)
  • 10.2.14 (non-web document)
  • 11.2.1.14 (Software)
  • 11.2.2.14 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product uses text instead of images of text, except for branding elements that are considered essential.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.24 (Web)
  • 10.2.24 (non-web document) – Does not apply
  • 11.2.1.24 (Software) – Does not apply
  • 11.2.2.24 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: This criterion does not apply to non-web documents.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.25 (Web)
  • 10.2.25 (non-web document)
  • 11.2.1.25 (Software)
  • 11.2.2.25 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Headings and labels are descriptive.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.26 (Web)
  • 10.2.26 (non-web document)
  • 11.2.1.26 (Software)
  • 11.2.2.26 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The keyboard focus indicator is generally visible. Exceptions include:

  • Some controls do not have a visual indicator of focus. For example, a visual indicator of focus is also not present on dropdown menus, checkboxes and radio buttons, such as those in the Find/Change pod.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.28 (Web)
  • 10.2.28 (non-web document)
  • 11.2.1.28 (Software) – Does not apply
  • 11.2.2.28 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Does Not Support

Authored Content (EPUB): Does Not Support

Software: Content is only presented in one language at a time.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.31 (Web)
  • 10.2.31 (non-web document) – Does not apply
  • 11.2.1.31 (Software) – Does not apply
  • 11.2.2.31 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: This criterion does not apply to non-web documents.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.32 (Web)
  • 10.2.32 (non-web document) – Does not apply
  • 11.2.1.32 (Software) – Does not apply
  • 11.2.2.32 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: This criterion does not apply to non-web documents.

Authored Content (PDF): Authors can ensure that content meets this criterion.

Authored Content (EPUB): Authors can ensure that content meets this criterion.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.35 (Web)
  • 10.2.35 (non-web document)
  • 11.2.1.35 (Software)
  • 11.2.2.35 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not present input scenarios where suggestions for error correction are known.

Authored Content (PDF): The product does not provide authors with the ability to create PDF forms.

Authored Content (EPUB): The product does not provide authors with the ability to create EPUB forms.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.36 (Web)
  • 10.2.36 (non-web document)
  • 11.2.1.36 (Software)
  • 11.2.2.36 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not process legal commitments or financial transactions or modify user-controllable data.

Authored Content (PDF): Authored Content does not contain legal or financial data and does not modify user-controllable data.

Authored Content (EPUB): Authored Content does not contain legal or financial data and does not modify user-controllable data.

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Software: Supports with Exceptions

Authored Content (PDF): Supports with Exceptions

Authored Content (EPUB): Supports with Exceptions

Software: Much of the product is operable without vision; however, as noted in 1.1.1 Non-text Content and 4.1.2 Name, Role, Value, some controls lack a screen reader accessible name and description.  Also, as noted in 1.3.1 Info and Relationships, some structural and hierarchical information is not communicated to screen reader users.  Finally, as noted in 2.1.1 Keyboard and 3.2.2 On Input, keyboard support is incomplete, and focus changes when the user arrows in some lists.

Authored Content (PDF):  Authors can create documents that are generally accessible to users without vision with some limited exceptions related to language (as noted in 3.1.1 Language of Page), document title (as noted in 2.4.2 Page Titled), and alternative text for hotspots (as noted in 1.3.1 Info and Relationships).

Authored Content (EPUB): Authors can create documents that are generally accessible to users without vision with some limited exceptions related to language (as noted in 3.1.1 Language of Page), alternative text for images (as noted in 1.1.1 Non-text Content), alternative text for hotspots (as noted in 1.3.1 Info and Relationships), and some table header cell information (also noted in 1.3.1 Info and Relationships).

302.2 With Limited Vision

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Much of the product is operable with limited vision; however, as noted in 2.4.7 Focus Visible, some controls do not have a visual indicator of focus.  Additionally, when high contrast is applied to the application some portions of the application do not respond to the color change.

Authored Content (PDF): Authors can use the product to create PDF content that is accessible to users with limited vision.

Authored Content (EPUB): Authors can use the product to create EPUB content that is accessible to users with limited vision.

302.3 Without Perception of Color

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not use color alone to convey information.

Authored Content (PDF): Authors can use the product to create PDF content that does not use color alone to convey information.

Authored Content (EPUB): Authors can use the product to create EPUB content that does not use color alone to convey information.

302.4 Without Hearing

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require hearing for use.

Authored Content (PDF): Authors can create content that does not require hearing for use.

Authored Content (EPUB): Authors can create content that does not require hearing for use.

302.5 With Limited Hearing

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require hearing for use.

Authored Content (PDF): Authors can create content that does not require hearing for use.

Authored Content (EPUB): Authors can create content that does not require hearing for use.

302.6 Without Speech

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require speech for use.

Authored Content (PDF): The product does not create PDF content that requires speech for use.

Authored Content (EPUB): The product does not create EPUB content that requires speech for use.

302.7 With Limited Manipulation

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Much of the product is operable with limited manipulation; however, as noted in 1.1.1 Non-text Content , tooltips and other controls represented by icons can only be exposed by mouse hover.  Also, as noted in 2.1.1 Keyboard , a number of different functions cannot be performed with the keyboard.

Authored Content (PDF): Authored content is keyboard accessible.

Authored Content (EPUB): Authored content is keyboard accessible.

302.8 With Limited Reach and Strength

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require reach or strength for use.

Authored Content (PDF): Authored content does not require reach or strength for use.

Authored Content (EPUB): Authored content does not require reach or strength for use.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product is operable by users with limited language, cognitive, and learning abilities.  To accommodate users with limited cognition, the UI provides icons, text, or a combination of both for controls. In addition, as noted in 3.3.2 Labels or Instructions, visible labels are used to communicate the purpose of input fields, and, as noted in 3.3.1 Error Identification, standard system dialogs are used consistently to communicate error messages.

Additionally, the UI supports different contrast modes and the status bar shows a breadcrumb hierarchy of objects in the editor. Finally, different layouts are available to the user and panels can be shown or hidden to increase the users focus.

Authored Content (PDF): The product allows authors to create PDF content which is operable by individuals with limited cognitive, language, and learning abilities.

Authored Content (EPUB): The product allows authors to create EPUB content which is operable by individuals with limited cognitive, language, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

501 General

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section.

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria Conformance Level Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

 

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform features that are defined in the platform documentation as accessibility features.

502.3 Accessibility Services

See 502.3.1-502.3.14

 

502.3.1 Object Information

Supports with Exceptions

As noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, some object information is not exposed programmatically.

502.3.2 Modification of Object Information

Supports with Exceptions

Some states and properties of controls cannot be set programmatically through assistive technology.

502.3.3 Row, Column, and Headers

Does Not Support

The insert table feature in the editing area of the product does not communicate information about the headers and cells programmatically in a way that can be used by assistive technology.

502.3.4 Values

Supports

Values of controls are exposed programmatically to assistive technology.

502.3.5 Modification of Values

Supports

Values of controls can be set programmatically.

502.3.6 Label Relationships

Supports with Exceptions

Visual labels are not always programmatically associated with controls, although the same information is communicated via the accessible name.

502.3.7 Hierarchical Relationships

Supports with Exceptions

Some dialogs contain elements within group boxes and the group box control is not programmatically associated with the control in a way that is detectable with assistive technology. The structure of elements in the editor are communicated via text on the status bar but not programmatically.

502.3.8 Text

Supports

When editing text with the product, the content of text objects, text attributes, and the boundary of text rendered to the screen, is programmatically determinable.

502.3.9 Modification of Text

Supports

Text of controls with values of text can be set programmatically through the set value accessibility applications programming interface. Text in the editor can be set using the standard keyboard interface.

502.3.10 List of Actions

Supports with Exceptions

As noted in 4.1.2 Name, Role, Value , the vast majority of elements contain roles that announce actions that can be executed on objects.  The exception to this is role announcements for individual controls in the Text Formatting Bar.

502.3.11 Actions on Objects

Supports with Exceptions

Actions on objects can performed by users, including those using assistive technologies for the majority of elements. Exceptions include individual controls in the Text Formatting Bar that do not contain programmatic roles, and the exceptions listed in 2.1.1 Keyboard .

502.3.12 Focus Cursor

Supports

The product provides programmatic access to track focus, text insertion point, and selection attributes of user interface components.

502.3.13 Modification of Focus Cursor

Supports

The location of focus, text insertion, and selection can be controlled programmatically or through the keyboard interface.

502.3.14 Event Notification

Supports with Exceptions

Most changes in states and other properties are communicated through notifications that are communicated to assistive technology; however, there are some exceptions related to panels and the editor area such as when new cells are added to a table.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503 Applications

503.1 General. Applications shall conform to 503.

Criteria Conformance Level Remarks and Explanations

503.2 User Preferences

Supports with Exceptions

The product permits user preferences from platform settings for color, contrast, font type, font size, and focus cursor; however, some portions of the user interface, such as the top menu bar and the status bar, do not follow these settings.

503.3 Alternative User Interfaces

Not Applicable

The product does not function as an assistive technology.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

 

503.4.1 Caption Controls

Not Applicable

The product does not provide controls for volume adjustment.

503.4.2 Audio Description Controls

Not Applicable

The product does not provide controls for program selection.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria Conformance Level Remarks and Explanations

504.2 Content Creation or Editing  (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in the WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

The product preserves information provided for accessibility in format conversion with the Tagged PDF feature and EPUB semantics.

504.2.2 PDF Export

Does Not Support

As noted in 4.1.1 Parsing , the product does not generate fully conformant PDF/UA documents.  In particular, role mapping and meta data information is not conformant.

504.3 Prompts

Does Not Support

The product does not provide a mode of operation that prompts authors to create content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.

504.4 Templates

Does Not Support

The product does provide several templates; however, these templates do not markup content in ways that promote following the WCAG success criteria.

Chapter 6: Support Documentation and Services

Notes: Conformance information for Support Documentation and Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes:

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Software: Supports with Exceptions

Authored Content (PDF): Supports with Exceptions

Authored Content (EPUB): Supports with Exceptions

Software: Much of the product is operable without vision; however, as noted in 1.1.1 Non-text Content and 4.1.2 Name, Role, Value, some controls lack a screen reader accessible name and description.  Also, as noted in 1.3.1 Info and Relationships, some structural and hierarchical information is not communicated to screen reader users.  Finally, as noted in 2.1.1 Keyboard and 3.2.2 On Input, keyboard support is incomplete, and focus changes when the user arrows in some lists.

Authored Content (PDF): Authors can create documents that are generally accessible to users without vision with some limited exceptions related to language (as noted in 3.1.1 Language of Page), document title (as noted in 2.4.2 Page Titled), and alternative text for hotspots (as noted in 1.3.1 Info and Relationships).

Authored Content (EPUB): Authors can create documents that are generally accessible to users without vision with some limited exceptions related to language (as noted in 3.1.1 Language of Page), alternative text for images (as noted in 1.1.1 Non-text Content), alternative text for hotspots (as noted in 1.3.1 Info and Relationships), and some table header cell information (also noted in 1.3.1 Info and Relationships).

4.2.2 Usage with limited vision

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Much of the product is operable with limited vision; however, as noted in 2.4.7 Focus Visible, some controls do not have a visual indicator of focus.  Additionally, when high contrast is applied to the application some portions of the application do not respond to the color change.

Authored Content (PDF): Authors can use the product to create PDF content that is accessible to users with limited vision.

Authored Content (EPUB): Authors can use the product to create EPUB content that is accessible to users with limited vision.

4.2.3 Usage without perception of colour

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not use colour alone to convey information.

Authored Content (PDF): Authors can use the product to create PDF content that does not use colour alone to convey information.

Authored Content (EPUB): Authors can use the product to create EPUB content that does not use colour alone to convey information.

4.2.4 Usage without hearing

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require hearing for use.

Authored Content (PDF): Authors can create content that does not require hearing for use.

Authored Content (EPUB): Authors can create content that does not require hearing for use.

4.2.5 Usage with limited hearing

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require hearing for use.

Authored Content (PDF): Authors can create content that does not require hearing for use.

Authored Content (EPUB): Authors can create content that does not require hearing for use.

4.2.6 Usage without vocal capability

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require speech for use.

Authored Content (PDF): The product does not create PDF content that requires speech for use.

Authored Content (EPUB): The product does not create EPUB content that requires speech for use.

4.2.7 Usage with limited manipulation or strength

Software: Supports with Exceptions

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: Much of the product is operable with limited manipulation; however, as noted in 1.1.1 Non-text Content , tooltips and other controls represented by icons can only be exposed by mouse hover.  Also, as noted in 2.1.1 Keyboard , a number of different functions cannot be performed with the keyboard.  The product does not require strength for use.

Authored Content (PDF): Authored content is keyboard accessible and does not require strength for use.

Authored Content (EPUB): Authored content is keyboard accessible and does not require strength for use.

4.2.8 Usage with limited reach

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require reach for use.

Authored Content (PDF): Authored content does not require reach for use.

Authored Content (EPUB): Authored content does not require reach for use.

4.2.9 Minimize photosensitive seizure

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not contain flashing content.

Authored Content (PDF): Authors can ensure that content does not flash according to this criterion.

Authored Content (EPUB): Authors can ensure that content does not flash according to this criterion.

4.2.10 Usage with limited cognition

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product is operable by users with limited language, cognitive, and learning abilities.  To accommodate users with limited cognition, the UI provides icons, text, or a combination of both for controls. In addition, as noted in 3.3.2 Labels or Instructions, visible labels are used to communicate the purpose of input fields, and, as noted in 3.3.1 Error Identification, standard system dialogs are used consistently to communicate error messages.

Additionally, the UI supports different contrast modes and the status bar shows a breadcrumb hierarchy of objects in the editor.  Finally, different layouts are available to the user and panels can be shown or hidden to increase the users focus.

Authored Content (PDF): The product allows authors to create PDF content which is operable by individuals with limited cognitive, language, and learning abilities.

Authored Content (EPUB): The product allows authors to create EPUB content which is operable by individuals with limited cognitive, language, and learning abilities.

4.2.11 Privacy

Software: Supports

Authored Content (PDF): Supports

Authored Content (EPUB): Supports

Software: The product does not require legal, financial, or personal information.

Authored Content (PDF): Content can be created that do not require legal, financial, or personal information.

Authored Content (EPUB): Content can be created that do not require legal, financial, or personal information.

Chapter 5: Generic Requirements

Notes:

Criteria Conformance Level Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Supports

Accessibility features related to a need can be activated without relying on that need.

5.3 Biometrics

Not Applicable

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports

The product preserves information provided for accessibility in format conversion with the Tagged PDF feature and EPUB semantics.

5.5.1 Means of operation

Not Applicable

The product does not contain operable parts.

5.5.2 Operable parts discernibility

Not Applicable

The product does not contain operable parts.

5.6.1 Tactile or auditory status

Not Applicable

The product does not contain locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not contain locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes:

Criteria Conformance Level Remarks and Explanations

10.2.1 - 10.2.38

See WCAG 2.0 section

See information in the WCAG section

10.2.39 Caption positioning

Does Not Support

The product cannot position captions in multimedia it imports.

10.2.40 Audio description timing

Does Not Support

The product does not provide the ability to control the timing of audio descriptions contained within multimedia it imports.

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.2.1 Software success criteria (excluding closed functionality)

See WCAG 2.0 section.

See information in the WCAG section

11.2.2 Software success criteria (closed functionality)

Not Applicable

 

11.3.2.3 Use of accessibility services

Supports

The product uses documented accessibility services within the user interface.

11.3.2.4 Assistive technology

Not Applicable

The product is not an assistive technology.

11.3.2.5 Object information

Supports with Exceptions

As noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, some object information is not exposed programmatically.

11.3.2.6 Row, column, and headers

Does Not Support

The insert table feature in the editing area of the product does not communicate information about the headers and cells programmatically in a way that can be used by assistive technology.

11.3.2.7 Values

Supports

Values of controls are exposed programmatically to assistive technology.

11.3.2.8 Label relationships

Supports with Exceptions

Visual labels are not always programmatically associated with controls, although the same information is communicated via the accessible name.

11.3.2.9 Parent-child relationships

Supports with Exceptions

Some dialogs contain elements within group boxes and the group box control is not programmatically associated with the control in a way that is detectable with assistive technology. The structure of elements in the editor are communicated via text on the status bar but not programmatically.

11.3.2.10 Text

Supports

When editing text with the product, the content of text objects, text attributes, and the boundary of text rendered to the screen, is programmatically determinable.

11.3.2.11 List of available actions

Supports with Exceptions

As noted in 4.1.2 Name, Role, Value , the vast majority of elements contain roles that announce actions that can be executed on objects.  The exception to this is role announcements for individual controls in the Text Formatting Bar.

11.3.2.12 Execution of available actions

Supports with Exceptions

Actions on objects can performed by users, including those using assistive technologies for the majority of elements. Exceptions include individual controls in the Text Formatting Bar that do not contain programmatic roles, and the exceptions listed in 2.1.1 Keyboard .

11.3.2.13 Tracking of focus and selection attributes

Supports

The product provides programmatic access to track focus, text insertion point, and selection attributes of user interface components.

11.3.2.14 Modification of focus and selection attributes

Supports

The location of focus, text insertion, and selection can be controlled programmatically or through the keyboard interface.

11.3.2.15 Change notification

Supports with Exceptions

Most changes in states and other properties are communicated through notifications that are communicated to assistive technology; however, there are some exceptions related to panels and the editor area such as when new cells are added to a table.

11.3.2.16 Modifications of states and properties

Supports with Exceptions

Some states and properties of controls cannot be set programmatically through assistive technology.

11.3.2.17 Modifications of values and text

Supports

Values of controls can be set programmatically.

Text of controls with values of text can be set programmatically through the set value accessibility applications programming interface. Text in the editor can be set using the standard keyboard interface.

11.4.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.4.2 No disruption of accessibility features

Supports

The product does not disable or disrupt activated accessibility features of the platform.

11.5 User preferences

Supports with Exceptions

The product permits user preferences from platform settings for color, contrast, font type, font size, and focus cursor; however, some portions of the user interface, such as the top menu bar and the status bar, do not follow these settings.

11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section.

See information in the WCAG section

11.6.3 Preservation of accessibility information in transformations

Supports

The product preserves information provided for accessibility in format conversion with the Tagged PDF feature and EPUB semantics.

11.6.4 Repair assistance

Does Not Support

The product does not provide repair suggestions for authored content that is known to not be accessible.

11.6.5 Templates

Does Not Support

The product does provide several templates; however, these templates do not markup content in ways that promote following the WCAG success criteria.

Chapter 12: Documentation and Support Services

Notes: Conformance information for Documentation and Support Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable