Adobe Accessibility Conformance Report

VPAT® Version 2.0 – October 2017

Product Information

Name of Product/Version: Adobe RoboHelp 2017

Product Description: RoboHelp is a publishing tool for knowledge base content.

Date: February 2018

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation related to 602.3 (Support Docs) for Section 508 as published in 2017 is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe RoboHelp 2017 involved extensive use of leading assistive technologies such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes
Level AA - Yes
Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Supports with Exceptions: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Sections 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1 (Web)
  • 10.2.1 (non-web document)
  • 11.2.1.1 (Software)
  • 11.2.2.1 (Closed Functionality Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Text alternatives are provided for many instances of non-text content, with the following exceptions:

  • The icons in the “Topic List” view, which are purely decorative but are not correctly labeled

Authored Content (HTML): The product provides a method to add alternative text to images which are included in projects.

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2 (Web)
  • 10.2.2 (non-web document)
  • 11.2.1.2 (Software)
  • 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded audio-only or video-only content.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3 (Web)
  • 10.2.3 (non-web document)
  • 11.2.1.3 (Software)
  • 11.2.2.3 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: The product does not provide prerecorded media that requires captions.

Authored Content (HTML): Exceptions include:

  • Open captions can be added directly into the video by the author before it is included in the project, to satisfy this criterion. The Product does not explicitly require authors to add these open captions.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4 (Web)
  • 10.2.4 (non-web document)
  • 11.2.1.4 (Software)
  • 11.2.2.4 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded media that requires audio description.

Authored Content (HTML): Authored Content does not contain prerecorded media that requires audio description.

Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.7 (Web)
  • 10.2.7 (non-web document)
  • 11.2.1.7 (Software)
  • 11.2.2.7 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Many user interface elements provide programmatic information about structure and relationships. Exceptions include:

  • Components in the “Link View” are not labeled and the relationships, which are indicated graphically, are not indicated via text or indicated programmatically.
  • Tables such as the “Topics List” pane do not present the tabular nature of their content programmatically.

Authored Content (HTML): Authors can provide appropriate semantics for content elements, with the following exceptions:

Web content created by the Product contains a navigation structure with tabs, an expanding/collapsing tree structure for the Table of Contents, and Index, Glossary, Filter and Search features.  These features do not indicate their structure by default, but additional markup can be added to satisfy this criterion.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.8 (Web)
  • 10.2.8 (non-web document)
  • 11.2.1.8 (Software)
  • 11.2.2.8 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product presents content in a meaningful sequence.

Authored Content (HTML): The product allows authors the ability to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.9 (Web)
  • 10.2.9 (non-web document)
  • 11.2.1.9 (Software)
  • 11.2.2.9 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.10 (Web)
  • 10.2.10 (non-web document)
  • 11.2.1.10 (Software)
  • 11.2.2.10 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.11 (Web)
  • 10.2.11 (non-web document)
  • 11.2.1.11 (Software)
  • 11.2.2.11 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include audio that plays automatically.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria Conformance Level Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.15 (Web)
  • 10.2.15 (non-web document)
  • 11.2.1.15 (Software)
  • 11.2.2.15 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • It is not possible to navigate between tab panels using keyboard-only operation;
  • It is not possible to access the “Menu”, “Auto Hide” and “Close” buttons for each tab panel;
  • The features of the “Starter” pane, which is the home page of the application, cannot be accessed;
  • Components in the “Link View” panel cannot be accessed or controlled via the keyboard.

Authored Content (HTML): Most product functionality can be operated through a keyboard interface. Exceptions include:

  • The “Print” button,
  • The “Sidebar Toggle” control.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.16 (Web)
  • 10.2.16 (non-web document)
  • 11.2.1.16 (Software)
  • 11.2.2.16 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include keyboard traps.

Authored Content (HTML): Authored Content does not include keyboard traps.

Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria Conformance Level Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.17 (Web)
  • 10.2.17 (non-web document)
  • 11.2.1.17 (Software)
  • 11.2.2.17 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include time limits.

Authored Content (HTML): Authored Content does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.18 (Web)
  • 10.2.18 (non-web document)
  • 11.2.1.18 (Software)
  • 11.2.2.18 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: Moving, blinking, scrolling, and auto-updating information can be paused, stopped or hidden by the user.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria Conformance Level Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.19 (Web)
  • 10.2.19 (non-web document)
  • 11.2.1.19 (Software)
  • 11.2.2.19 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.20 (Web)
  • 10.2.20 (non-web document) – Does not apply
  • 11.2.1.20 (Software) – Does not apply
  • 11.2.2.20 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: This criterion does not apply to non-web documents.

Authored Content (HTML): Exceptions include:

  • Default templates do not include skip links for navigation structures, but authors can edit the templates and underlying HTML of the pages they create to include skip links.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.21 (Web)
  • 10.2.21 (non-web document)
  • 11.2.1.21 (Software) - Does not apply
  • 11.2.2.21 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Authored Content (HTML): Exceptions include:

  • The content is created as a single page application with a title which refers to the whole project. Users can navigate to different pages of information within the project, but the web page title does not change.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.22 (Web)
  • 10.2.22 (non-web document)
  • 11.2.1.22 (Software)
  • 11.2.2.22 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most components receive focus in a meaningful order. Exceptions include:

  • In the Options > General section, the “Keep modified files open after applying review comments from Plover” checkbox appears out of order.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.23 (Web)
  • 10.2.23 (non-web document)
  • 11.2.1.23 (Software)
  • 11.2.2.23 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include links.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.27 (Web)
  • 10.2.27 (non-web document)
  • 11.2.1.27 (Software)
  • 11.2.2.27 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Does Not Support

Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface.

Authored Content (HTML): The product creates web content which does not indicate the language of the page content, even when the content language has been specified for the product project.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.29 (Web)
  • 10.2.29 (non-web document)
  • 11.2.1.29 (Software)
  • 11.2.2.29 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.30 (Web)
  • 10.2.30 (non-web document)
  • 11.2.1.30 (Software)
  • 11.2.2.30 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.33 (Web)
  • 10.2.33 (non-web document)
  • 11.2.1.33 (Software)
  • 11.2.2.33 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.34 (Web)
  • 10.2.34 (non-web document)
  • 11.2.1.34 (Software)
  • 11.2.2.34 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: Labels are provided for input fields.

Authored Content (HTML): Exceptions include:

  • In web content created by the product, the default and example templates do not have programmatic labels to indicate the purpose of the content navigation search fields. Authors can add these labels by editing templates and underlying HTML.
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.37 (Web)
  • 10.2.37 (non-web document)
  • 11.2.1.37 (Software)
  • 11.2.2.37 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The software is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.38 (Web)
  • 10.2.38 (non-web document)
  • 11.2.1.38 (Software)
  • 11.2.2.38 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Exceptions include:

  • The items in the File menu are not announced by a screen reader,
  • The main ribbon tabs are announced as “selected,” even when the associated ribbon menu is not visible.
  • Sortable tables such as the “Topics List” pane do not indicate the role or state of their sorting column header controls programmatically.

Authored Content (HTML): Exceptions include:

  • Some templates and examples omit some labels for search fields, as described in 3.3.2 Labels or Instructions.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.5 (Web)
  • 10.2.5 (non-web document)
  • 11.2.1.5 (Software)
  • 11.2.2.5 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide live media that requires captions.

Authored Content (HTML): The product does not include the ability to present live media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.6 (Web)
  • 10.2.6 (non-web document)
  • 11.2.1.6 (Software)
  • 11.2.2.6 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include prerecorded video content.

Authored Content (HTML): Users can include an additional audio track for audio description information that will be included as part of the media.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.12 (Web)
  • 10.2.12 (non-web document)
  • 11.2.1.12 (Software)
  • 11.2.2.12 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most text meets minimum contrast requirements; Exceptions include:

  • The “Project Manager” pane title.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.13 (Web)
  • 10.2.13 (non-web document)
  • 11.2.1.13 (Software)
  • 11.2.2.13 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.14 (Web)
  • 10.2.14 (non-web document)
  • 11.2.1.14 (Software)
  • 11.2.2.14 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product uses text instead of images of text, except for branding elements that are considered essential.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.24 (Web)
  • 10.2.24 (non-web document) – Does not apply
  • 11.2.1.24 (Software) – Does not apply
  • 11.2.2.24 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web documents.

Authored Content (HTML): It is possible to create web content with the product which allows information to be found through multiple ways, such as a Table of Contents, an index, and/or a search feature.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.25 (Web)
  • 10.2.25 (non-web document)
  • 11.2.1.25 (Software)
  • 11.2.2.25 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: Headings and labels are descriptive.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.26 (Web)
  • 10.2.26 (non-web document)
  • 11.2.1.26 (Software)
  • 11.2.2.26 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: The keyboard focus indicator is visible by default.

Authored Content (HTML): The keyboard focus indicator is generally visible. Exceptions include:

  • When subsections of a Table of Contents are expanded and then collapsed, the now hidden subsections can still receive keyboard focus which is not indicated visibly,
  • Keyboard focus can move onto the whole visible window, or a pane within it, and that focus is not indicated visibly.
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.28 (Web)
  • 10.2.28 (non-web document)
  • 11.2.1.28 (Software) – Does not apply
  • 11.2.2.28 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Does Not Support

Software: Content is only presented in one language at a time.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.31 (Web)
  • 10.2.31 (non-web document) – Does not apply
  • 11.2.1.31 (Software) – Does not apply
  • 11.2.2.31 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web documents

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.32 (Web)
  • 10.2.32 (non-web document) – Does not apply
  • 11.2.1.32 (Software) – Does not apply
  • 11.2.2.32 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web documents.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.35 (Web)
  • 10.2.35 (non-web document)
  • 11.2.1.35 (Software)
  • 11.2.2.35 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

 

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.36 (Web)
  • 10.2.36 (non-web document)
  • 11.2.1.36 (Software)
  • 11.2.2.36 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not process legal commitments or financial transactions, or modify user-controllable data.

Authored Content (HTML): Authored Content does not contain legal or financial data, and does not modify user-controllable data.

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: As noted in 1.1.1 Non-text Content, some non-text elements in the product do not have correct text alternatives for use by screen readers; in 1.3.1 Info and Relationships elements in the “Link View” lack labels and relationships in text form to match the visual presentation; and in 4.1.2 Name, Role, Value some parts of the menu structure do not correctly indicate their name, role and value to assistive technology.

Authored Content (HTML): As noted in 1.3.1 Info and Relationships, navigation structures within authored web content do not automatically indicate their structure and relationships to assistive technology; in 2.1.1 Keyboard, certain features of web content authored with the product cannot be accessed with keyboard-only operation; in 2.4.1 Bypass Blocks, repeated navigation blocks are not automatically given bypass links; and in 3.1.1 Language of Page, the language of authored content is not indicated programmatically.

302.2 With Limited Vision

Software: Supports

Authored Content (HTML): Supports

Software: Text can be enlarged up to 200%, sufficient contrast is provided, and color is not used alone to communicate information allowing users with limited vision to make use of their limited vision.

Authored Content (HTML):  Authors can create text that can be enlarged up to 200%, sufficient contrast can be applied, and the author can use color in ways that do not rely on color alone to communicate information.

302.3 Without Perception of Color

Software: Supports

Authored Content (HTML): Supports

Software: Color is not used alone to communicate information, selection or errors, allowing users without perception of color to use the product.

Authored Content (HTML):  Authors can use color in ways that do not rely on color alone to communicate information, selection or errors.

302.4 Without Hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not produce sound or speech, so it is usable by people without hearing.

Authored Content (HTML): Authors can create web content which does not produce sound or speech, so that it is usable by people without hearing.

302.5 With Limited Hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not produce sound or speech, so it is usable by people with limited hearing.

Authored Content (HTML):  Authors can create web content which does not produce sound or speech, so that it is usable by people with limited hearing.

302.6 Without Speech

Software: Supports

Authored Content (HTML): Supports

Software: The product does not require speech input or control, so it is usable by people without speech.

Authored Content (HTML): Authors can create web content which does not require speech input or control, so that it is usable by people without speech.

302.7 With Limited Manipulation

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Users who have limited manipulation may rely on a keyboard alone to interact with user interfaces.  While most controls are keyboard accessible, as noted in 2.1.1 Keyboard, certain features of the product cannot be accessed with keyboard-only operation.

Authored Content (HTML): As noted in 2.1.1 Keyboard, certain features of web content authored with the product cannot be accessed with keyboard-only operation; and in 2.4.7 Focus Visible, some parts of authored content do not correctly indicate keyboard focus.

302.8 With Limited Reach and Strength

Software: Supports

Authored Content (HTML): Supports

Software: The product is functional with limited reach and limited strength.

Authored Content (HTML): Using the product, authors can create HTML which is functional with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Authored Content (HTML): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.  The product  provides options to use icons, text, or a combination of both for controls. The also provides multiple options for configuring the layout or controls and panes.  In addition, visible labels are used to communicate the purpose of input fields, and standard system dialogs are used consistently to communicate error messages.

Authored Content (HTML): Authors may create web content which is compatible with assistive technology or accessibility features of the platform, and is structure to be understandable by people with limited language, cognitive and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

501 General

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section.

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria Conformance Level Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

 

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt accessibility features of the Windows 7 platform.

502.3 Accessibility Services

See 502.3.1-502.3.14

 

502.3.1 Object Information

Supports with Exceptions

The product exposes the name, role and state or value of objects to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.2 Modification of Object Information

Supports

States and properties of controls and inputs in the product can be set and modified by assistive technologies.

502.3.3 Row, Column, and Headers

Supports with Exceptions

The product exposes the row, column and headers of tables to assistive technologies, except as noted in 1.3.1 Info and Relationships.

502.3.4 Values

Supports with Exceptions

The product exposes the values and text of controls and inputs to assistive technologies, except as noted in 1.3.1 Info and Relationships.

502.3.5 Modification of Values

Supports

Values and text of controls and inputs in the product can be set and modified by assistive technologies.

502.3.6 Label Relationships

Supports with Exceptions

The product exposes label relationships to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.7 Hierarchical Relationships

Supports with Exceptions

The product exposes hierarchical relationships to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

502.3.8 Text

Supports

The product exposes text content to assistive technologies.

502.3.9 Modification of Text

Supports

The product allows assistive technologies to modify text content.

502.3.10 List of Actions

Supports

The product exposes information about actions which can be taken on objects to assistive technologies.

502.3.11 Actions on Objects

Supports

The product allows assistive technologies to perform actions on objects.

502.3.12 Focus Cursor

Supports

The product exposes information to track focus, insertion point, and selection to assistive technologies.

502.3.13 Modification of Focus Cursor

Supports

The product allows assistive technologies to move or modify focus, insertion point, selection.

502.3.14 Event Notification

Supports with Exceptions

The product notifies assistive technologies of events related to user interactions except:

When tree structures, such as the project components in the Project Manager pane and the contents of the Table of Contents, are expanded or collapsed by the user.

When tables such as in the Topic List pane are sorted by a different heading or order.

502.4 Platform Accessibility Features

Not Applicable

 

503 Applications

503.1 General. Applications shall conform to 503.

Criteria Conformance Level Remarks and Explanations

503.2 User Preferences

Supports with Exceptions

The product supports some platform accessibility settings, except:

In Windows High Contrast Mode, only part of the changes into high-contrast, while the main menu bar/ribbon and other features of the pane structure do not.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

 

503.4.1 Caption Controls

Does Not Support

The product does not provide controls to display captions during video playback when editing a project.

503.4.2 Audio Description Controls

Does Not Support

The product does not provide controls to enable audio description during video playback when editing a project.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria Conformance Level Remarks and Explanations

504.2 Content Creation or Editing  (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

 

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports with Exceptions

The product inserts alternative text for images into HTML output using the alt attribute, but does not insert captions into HTML in a text track format.

504.2.2 PDF Export

Not Applicable

Not Tested

504.3 Prompts

Does Not Support

The product does not include a mode which prompts authors to create content which conforms to WCAG 2.0 Levels A and AA, or to fix issues in order to conform.

504.4 Templates

Supports with Exceptions

Several templates are provided by the product, and many of them create content which is mostly accessible. However, as noted in Table 1: Conformance Criteria, Level A and Table 2: Conformance Criteria, Level AA above, authors must edit templates to include skip links, programmatic labels for some control icons and search fields, and other required accessibility features.

Chapter 6: Support Documentation and Services

Notes: Conformance information for Support Documentation and Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes:

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Users without vision rely on information being communicated by the software in text or programmatically in ways that can be accessed by assistive technology.  As noted in 1.1.1 Non-text Content, some non-text elements in the product do not have correct text alternatives for use by screen readers; in 1.3.1 Info and Relationships elements in the “Link View” lack labels and relationships in text form to match the visual presentation; and in 4.1.2 Name, Role, Value some parts of the menu structure do not correctly indicate their name, role and value to assistive technology.

Authored Content (HTML): As noted in 1.3.1 Info and Relationships, navigation structures within authored web content do not automatically indicate their structure and relationships to assistive technology; in 2.1.1 Keyboard, certain features of web content authored with the product cannot be accessed with keyboard-only operation; in 2.4.1 Bypass Blocks, repeated navigation blocks are not automatically given bypass links; and in 3.1.1 Language of Page, the language of authored content is not indicated programmatically.

4.2.2 Usage with limited vision

Software: Supports

Authored Content (HTML): Supports

Software: Text can be enlarged up to 200%, sufficient contrast is provided, and color is not used alone to communicate information allowing users with limited vision to make use of their limited vision.

Authored Content (HTML):  Authors can create text that can be enlarged up to 200%, sufficient contrast can be applied, and the author can use color in ways that do not rely on color alone to communicate information.

4.2.3 Usage without perception of colour

Software: Supports

Authored Content (HTML): Supports

Software: Color is not used alone to communicate information, selection or errors, allowing users without perception of color to use the product.

Authored Content (HTML):  Authors can use color in ways that do not rely on color alone to communicate information, selection or errors.

4.2.4 Usage without hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not produce sound or speech, so it is usable by people without hearing.

Authored Content (HTML):  Authors can create web content which does not produce sound or speech, so that it is usable by people without hearing.

4.2.5 Usage with limited hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not produce sound or speech, so it is usable by people with limited hearing.

Authored Content (HTML):  Authors can create web content which does not produce sound or speech, so that it is usable by people with limited hearing.

4.2.6 Usage without vocal capability

Software: Supports

Authored Content (HTML): Supports

Software: The product does not require speech input or control, so it is usable by people without speech.

Authored Content (HTML):  Authors can create web content which does not require speech input or control, so that it is usable by people without speech.

4.2.7 Usage with limited manipulation or strength

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Users who have limited manipulation may rely on a keyboard alone to interact with user interfaces.  While most controls are keyboard accessible, as noted in 2.1.1 Keyboard, certain features of the product cannot be accessed with keyboard-only operation.

Authored Content (HTML): As noted in 2.1.1 Keyboard, certain features of web content authored with the product cannot be accessed with keyboard-only operation; and in 2.4.7 Focus Visible, some parts of authored content do not correctly indicate keyboard focus.

4.2.8 Usage with limited reach

Software: Supports

Authored Content (HTML): Supports

Software: The product is functional with limited reach.

Authored Content (HTML): Using the product, authors can create HTML which is functional with limited reach.

4.2.9 Minimize photosensitive seizure

Software: Supports

Authored Content (HTML): Supports

Software: The product does not contain elements which flash or other features likely to trigger photosensitive seizures.

Authored Content (HTML): It is possible to create web content with the product that does not include elements which flash or other features likely to trigger photosensitive seizures.

4.2.10 Usage with limited cognition

Software: Supports

Authored Content (HTML): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides options to use icons, text, or a combination of both for controls. The product also provides multiple options for configuring the layout or controls and panes. In addition, visible labels are used to communicate the purpose of input fields, and standard system dialogs are used consistently to communicate error messages.

Authored Content (HTML): Authors may create web content which is compatible with assistive technology or accessibility features of the platform and is structured to be understandable by people with limited language, cognitive and learning abilities.

4.2.11 Privacy

Software: Supports

Authored Content (HTML): Supports

Software: The product does not ask for legal, financial, or personal data.

Authored Content (HTML): The product content can be created without asking for legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria Conformance Level Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have accessibility features.

5.3 Biometrics

Not Applicable

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports with Exceptions

The product can embed audio-only, video-only and audio/video media into authored web content. If the media has an existing separate text captions track, the product does not provide a way to convert and insert that caption track into HTML output content.

5.5.1 Means of operation

Not Applicable

The product does not contain operable parts.

5.5.2 Operable parts discernibility

Not Applicable

The product does not contain operable parts.

5.6.1 Tactile or auditory status

Not Applicable

The product does not contain locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not contain locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.2.1 Software success criteria (excluding closed functionality)

See WCAG 2.0 section

See information in WCAG section

11.2.2 Software success criteria (closed functionality)

Not Applicable

 

11.3.2.3 Use of accessibility services

Supports

The product supports the Automation accessibility API on Windows 7, allowing use of accessibility services which are part of the Windows platform.

11.3.2.4 Assistive technology

Not Applicable

This product is not assistive technology.

11.3.2.5 Object information

Supports with Exceptions

The product exposes the name, role and state or value of objects to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.3.2.6 Row, column, and headers

Supports with Exceptions

The product exposes the row, column and headers of tables to assistive technologies, except as noted in 1.3.1 Info and Relationships.

11.3.2.7 Values

Supports with Exceptions

The product exposes the row, column and headers of tables to assistive technologies, except as noted in 1.3.1 Info and Relationships.

11.3.2.8 Label relationships

Supports with Exceptions

The product exposes label relationships to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.3.2.9 Parent-child relationships

Supports with Exceptions

The product exposes hierarchical relationships to assistive technologies, except as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.3.2.10 Text

Supports

The product exposes text content to assistive technologies.

11.3.2.11 List of available actions

Supports

The product exposes actions which can be taken on objects to assistive technologies.

11.3.2.12 Execution of available actions

Supports

The product allows assistive technologies to perform actions on objects.

11.3.2.13 Tracking of focus and selection attributes

Supports

The product exposes information to track focus, insertion point, and selection to assistive technologies.

11.3.2.14 Modification of focus and selection attributes

Supports

The product allows assistive technologies to move or modify focus, insertion point, selection.

11.3.2.15 Change notification

Supports with Exceptions

The product notifies assistive technologies of events related to user interactions except:

When tree structures, such as the project components in the Project Manager pane and the contents of the Table of Contents, are expanded or collapsed by the user.

When tables such as in the Topic List pane are sorted by a different heading or order.

11.3.2.16 Modifications of states and properties

Supports

States and properties of controls and inputs in the product can be set by assistive technologies.

11.3.2.17 Modifications of values and text

Supports

Values and text of controls and inputs in the product can be set by assistive technologies.

11.4.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.4.2 No disruption of accessibility features

Supports

The product does not disrupt accessibility features of the Windows 7 platform.

11.5 User preferences

Supports with Exceptions

The product supports some platform accessibility settings, except:

In Windows High Contrast Mode, only part of the changes into high-contrast, while the main menu bar/ribbon and other features of the pane structure do not.

11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”)

Supports with Exceptions

The product allows alternative text to be associated with images and includes that as an alt text attribute in HTML. However:

The product does not provide support for separate caption tracks for audio and video, or for a separate audio description track for video.

11.6.3 Preservation of accessibility information in transformations

Does Not Support

The product does not include a mode which prompts authors to create content which conforms to WCAG 2.0 Levels A and AA, or to fix issues in order to conform.

11.6.4 Repair assistance

Supports with Exceptions

Several templates are provided by the product, and many of them create content which is mostly accessible. However, as noted in Table 1: Conformance Criteria, Level A and Table 2: Conformance Criteria, Level AA above, authors must edit templates to include skip links, programmatic labels for some control icons and search fields, and other required accessibility features.

11.6.5 Templates

Supports

The product supports the Automation accessibility API on Windows 7, allowing use of accessibility services which are part of the Windows platform.

Chapter 12: Documentation and Support Services

Notes: Conformance information for Documentation and Support Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable