Adobe Accessibility Conformance Report

VPAT® Version 2.3 – December 2018

Product Information

Name of Product/Version: Target Standard and Target Premium

Product Description: Test and optimize digital experiences — every time, with Adobe Target.

Date: June 2019 (Minor update to term definitions - July 24, 2019)

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Target involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/

Level A - Yes

Level AA - Yes

Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.x Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product provides sufficient text alternatives for most instances of non-text content, including images and image buttons. Exceptions include:

  • Some images in the Recommendations area lack an alt attribute.
  • When creating an activity, the occasional edit icon lacks the appropriate code to identify it has an attached menu.
  • In some pages, the header and footer are exposed to assistive technology even though they are hidden visually.
  • When creating an activity, information about how to use the control is sometimes visually present but not available to assistive technology.
  • The slider in the Recommendations criteria has an accessible name that is different than the visual text and the notifications icon or what would be expected.

Authored Content (HTML): Authors can provide text alternatives for images and other non-text content using the edit HTML functionality.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded audio-only or video-only media.

Authored Content (HTML): Authored content does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded synchronized media.

Authored Content (HTML): Authored content does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Authored Content (HTML): The product does not create video content that would require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most structure and relationship information, such as the structure of lists and tables, is provided through element semantics. Exceptions include:

  • Heading levels that appear out of order semantically.
  • The use of implicit headings.
  • Combo boxes, text fields, and buttons that lack programmatically associated labels.
  • Some tables utilize list markup even though they display visually as data tables and lack association between the table headers and cells.

Authored Content (HTML): The edit HTML function enables authors to provide appropriate semantics and textual equivalents for visual structures and relationships.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product presents content in a meaningful sequence.

Authored Content (HTML): The product allows authors to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Instructions do not rely solely on sensory characteristics.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not convey information through color alone.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain audio that plays automatically.

Authored Content (HTML): Authored Content does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: Critical user flows to use the product cannot be accomplished through a keyboard interface. Examples include:

  • Many of the controls throughout the app, including those in Activities, Recommendations, and Audiences, require the mouse to navigate to and operate them.
  • In some pages, content that is meant to be hidden, like the header and footer behind the page, are not hidden to assistive technology.
  • Drag-and-drop functionality that lacks an equivalent keyboard alternative.
  • When targeting an activity, the auto-allocate dialog cannot be activated or dismissed using the keyboard alone.
  • Dialogs that appear after activating a button in the header lack proper focus management.

 

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most of the product allows the user to navigate away from any control that can be navigated to using the keyboard alone. Exceptions include:

  • When looking at the table of activities, the More and filtering drop downs trap keyboard focus in them until the user selects an option or the escape key is used. The user cannot tab out of the control.
  • When creating a design in recommendations, the preset layouts options trap keyboard focus and cannot be exited except by making a selection with the mouse.

 

Authored Content (HTML): Authored content can be made without keyboard traps

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The product does not provide character key shortcuts.

Authored Content (HTML): Authored content can be made without character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not include time limits.

Authored Content (HTML): Authored Content does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1(Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain flashing content.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product does not provide a specific mechanism to bypass repeated navigation blocks of content. There are some headings.

Authored Content (HTML): Authors can ensure that content meets this criterion by providing a mechanism to bypass repeated blocks of content in a set of pages.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Does Not Support

Web: The title of every page is “Adobe Target” and does not describe each page’s individual purpose.

Authored Content (HTML): The product does not allow authors to customize the document title or display it in the window title.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most components receive focus in a meaningful order with the exception of the header whose order does not follow a typical left to right order.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The purpose of links in the product can be determined from the link text alone or from programmatic context of the link with the exception of a rare invisible link.

Authored Content (HTML): Authors can provide the purpose of links through link text alone or through programmatic context.

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Functionality of the product that uses multipoint or path-based gestures for operation can be operated with a single pointer without a path-based gesture.

Authored Content (HTML): Authors can create content that does not use multipoint or path-based gestures for operation.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: For functionality of the product that can be operated using a single pointer, the down event is not used to execute any part of the function except where essential.

Authored Content (HTML): Authors can create content that allows for the cancellation of single-point activation.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3 (Open Functionality Software)
  • 11.2.5.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The accessible names of controls, such as Bullseye, A/B Test, and Edit Activity, contain the text of their visible labels.

Authored Content (HTML): Authors can ensure that the accessible names of controls contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Product functionality is not operated by device motion or user motion.

Authored Content (HTML): Functionality in authored content is not operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The language is programmatically determinable within the product.

Authored Content (HTML): Authors can set the language for content.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Components do not initiate a change of context when focused.

Authored Content (HTML): Authored content does not initiate a change of context when focused.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Changes of context do not occur automatically on user input for most of the product. An exception is the search fields that auto-update the results as the user types without alerting the user beforehand.

Authored Content (HTML): Authors can ensure that changes of context that occur automatically on user input are clearly indicated to the user before invoking them.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not detect input errors.

Authored Content (HTML): Authored content does not detect input errors that are displayed to users.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Labels are provided for some input fields. Exceptions include:

  • Some combo boxes, text fields, and buttons lack programmatically associated labels.
  • Custom versions of buttons and inputs may lack programmatically associated labels.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Parsing errors in embedded markup were not observed except for duplicate ids.

Authored Content: Authors can ensure that content meets this criterion.

 

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: For most of the product the name and role of components can be programmatically determined, states, properties, and values can be programmatically set, and notification of changes to these items is available to assistive technology. Exceptions include:

  • Buttons that open attached menus without attributes to notify non-visual users of that fact.
  • Inputs and buttons and custom version of the same lack programmatically associated labels.
  • The slider in the recommendations criteria has an accessible name that is different than the visual text and the notifications icon or what would be expected.
  • ARIA roles are missing or incorrectly used on elements.
  • ARIA attributes, like aria-readonly, aria-selected, and aria-disabled, are incorrectly used throughout the product.
  • The modal for editing the criteria of a recommendation is hidden from screen reader and keyboard-only users due to the attributes that hide the modal not updating when the modal appears.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain live synchronized media.

Authored Content (HTML): Authored content does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description.

Authored Content (HTML): The product does not create video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Content does not restrict its view and operation to a single display orientation.

Authored Content (HTML): Authors can ensure that content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.5 (Open Functionality Software)
  • 11.1.3.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain input fields that collect information about the user.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

 

Web: Some text meets minimum contrast requirements. Exceptions include:

  • Card titles and text.
  • Instructive text.
  • Dates and author names.
  • Footer links and copyright text.
  • Search results links.
  • Table headers.
  • Count totals in the Notifications menu.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: The product does not allow browser zoom to resize text up to 200 percent without the loss of content or functionality. Examples include:

  • The header navigation links disappear at 200% zoom.
  • Some buttons and other form functionality disappear or run over each other at 200%.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product uses text instead of images of text, except for branding elements that are considered essential.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10.1 (Open Functionality Software)
  • 11.1.4.10.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Does Not Support

Authored Content (HTML): Supports

Web: While some content is available at a 320 pixel width or a 256 pixel height, most information and functionality are lost.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does Not Apply

Web: Supports

Authored Content (HTML): Supports

Web: User interface components and informative graphical objects in the product have sufficient contrast.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: No loss of functionality occurs by setting the specified style changes in the product.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

 

Web: Where receiving or removing pointer hover and keyboard focus, the product’s additional content is dismissable, hoverable, and persistent.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web

Web: Supports

Authored Content (HTML): Supports

Web: Users can locate web pages in the product through multiple ways.

Authored Content (HTML): Authors can provide more than one way to locate a page in a set of pages.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Headings and labels, where identified, are descriptive.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Does Not Support

Web: Many focusable elements have a visible keyboard focus indicator. An exception or two was found on every page tested including links, buttons, and occasionally inputs.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Content is only presented in one language at a time.

Authored Content (HTML): Authors can set the language for individual phrases within content using the edit HTML code option.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content (HTML): Supports

Web: When navigational mechanisms are repeated in the product, such as in the header or as the user progresses through the steps of an activity, they occur in a consistent relative order.

Authored Content (HTML): Authored content does not contain a navigational mechanism that is repeated on multiple web pages.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Authored Content (HTML): Supports

Web: Components with the same functionality are mostly identified consistently. Exceptions include:

  • Menus and buttons appear to be implemented in multiple different ways.

Authored Content (HTML): Authors can ensure that components with the same functionality are identified consistently in a set of pages.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

 

Web: The product does not detect input errors that are displayed to users.

Authored Content (HTML): Authored content does not contain user input controls that would require suggestions for correction.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not process legal commitments or financial transactions nor modify user-controllable data.

Authored Content (HTML): Authored content does not contain legal or financial data, nor does it modify user-controllable data.

4.1.3 Status Messages (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document) – Does not apply
  • 11.4.1.3 (Open Functionality Software) – Does not apply
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: When status updates do not receive focus, such as when submitting an edit or creating a new activity, the product provides the update to assistive technology as a live region.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some individual controls in the product are keyboard operable and functional without vision. However, most complete processes of the product are not usable without vision:

  • As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.
  • As noted in 1.3.1 Info and Relationships, the product does not always provide structure and relationships through element semantics.
  • As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As noted in 2.1.2 No Keyboard Trap, activating certain buttons prevents the user from tabbing away.
  • As noted in 2.4.2 Page Titled, all of the pages have the same title.
  • As noted in 4.1.1 Parsing, some elements share the same ids.
  • As noted in 4.1.2 Name, Role, Value, incomplete semantic information prevents completion of processes such as creating and editing an Activity or Audience.

Authored Content (HTML): Authors can create content which is functional for users without vision.

302.2 With Limited Vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), many product functions some important text has insufficient contrast.
  • As noted in 1.4.4 Resize Text, the navigation links become unavailable in the top navigation bar.
  • As noted in 1.4.10 Reflow, most content becomes non-functional and non-visible at a viewport width of 320 CSS pixels or a viewport height of 256 CSS pixels.
  • As noted in 1.4.11 Non-Text Contrast, some meaningful graphical elements have insufficient contrast.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

302.3 Without Perception of Color

Web: Supports

Authored Content (HTML): Supports

Web: As noted in 1.4.1 Use of Color, the product does not rely solely on color to communicate information.

Authored Content (HTML): Authors can create content which is functional for users without perception of color.

302.4 Without Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

302.5 With Limited Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

302.6 Without Speech

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authors can create content which is functional for users without speech.

302.7 With Limited Manipulation

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation.

  • As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As noted in 2.1.2 No Keyboard Trap, activating certain buttons prevents the user from tabbing away.
  • As noted in 2.4.1 Bypass Blocks, the product does not provide a mechanism to bypass the top navigation bar.
  • As noted in 2.4.7 Focus Visible, in one or two tab stops on each page focus disappears.

Authored Content (HTML): Authors can create content which is functional with limited manipulation.

302.8 With Limited Reach and Strength

Web: Supports

Authored Content (HTML): Supports

Web: The product is functional with limited reach and strength.

Authored Content (HTML): Authors can create content which is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Partially Supports

Authored Content (HTML): Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides online help and consistent identification of user interface components. However, some functions of the product are more difficult than necessary for users with limited language, cognitive, and learning abilities; an example is:

  • As noted in 3.3.2 Labels or Instructions, some form fields and buttons lack clear labels.

Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes: Not Applicable

501 General

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section.

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria

Conformance Level

Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

 

502.2.1 User Control of Accessibility Features

Not Applicable

Not applicable to web.

502.2.2 No Disruption of Accessibility Features

Not Applicable

Not applicable to web.

502.3 Accessibility Services

See 502.3.1-502.3.14

 

502.3.1 Object Information

Not Applicable

Not applicable to web.

502.3.2 Modification of Object Information

Not Applicable

Not applicable to web.

502.3.3 Row, Column, and Headers

Not Applicable

Not applicable to web.

502.3.4 Values

Not Applicable

Not applicable to web.

502.3.5 Modification of Values

Not Applicable

Not applicable to web.

502.3.6 Label Relationships

Not Applicable

Not applicable to web.

502.3.7 Hierarchical Relationships

Not Applicable

Not applicable to web.

502.3.8 Text

Not Applicable

Not applicable to web.

502.3.9 Modification of Text

Not Applicable

Not applicable to web.

502.3.10 List of Actions

Not Applicable

Not applicable to web.

502.3.11 Actions on Objects

Not Applicable

Not applicable to web.

502.3.12 Focus Cursor

Not Applicable

Not applicable to web.

502.3.13 Modification of Focus Cursor

Not Applicable

Not applicable to web.

502.3.14 Event Notification

Not Applicable

Not applicable to web.

502.4 Platform Accessibility Features

Not Applicable

Not applicable to web.

503 Applications

503.1 General. Applications shall conform to 503.

Criteria

Conformance Level

Remarks and Explanations

503.2 User Preferences

Not Applicable

Not applicable to web.

503.3 Alternative User Interfaces

Not Applicable

Not applicable to web.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

 

503.4.1 Caption Controls

Not Applicable

Not applicable to web.

503.4.2 Audio Description Controls

Not Applicable

Not applicable to web.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria

Conformance Level

Remarks and Explanations

504.2 Content Creation or Editing

See WCAG 2.x section.

See information in WCAG section.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

The product does not convert content.

504.2.2 PDF Export

Not Applicable

The product does not export PDF files.

504.3 Prompts

Does Not Support

Most authoring functions do not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA.

504.4 Templates

Not Applicable

The product does not provide templates for authored content.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Web: Supports

Authored Content (HTML): Does Not Support

Web: Some individual controls in the product are keyboard operable and functional without vision. However, most complete processes of the product are not usable without vision.

  • As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.
  • As noted in 1.3.1 Info and Relationships, the product does not always provide structure and relationships through element semantics.
  • As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As noted in 2.1.2 No Keyboard Trap, activating certain buttons prevents the user from tabbing away.
  • As noted in 2.4.2 Page Titled, all of the pages have the same title.
  • As noted in 4.1.1 Parsing, some elements share the same ids.
  • As noted in 4.1.2 Name, Role, Value, incomplete semantic information prevents completion of processes such as creating and editing an Activity or Audience.

Authored Content (HTML): Authors can create content which is functional for users without vision.

4.2.2 Usage with limited vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), many product functions some important text has insufficient contrast.
  • As noted in 1.4.4 Resize Text, the navigation links become unavailable in the top navigation bar.
  • As noted in 1.4.10 Reflow, most content becomes non-functional and non-visible at a viewport width of 320 CSS pixels or a viewport height of 256 CSS pixels.
  • As noted in 1.4.11 Non-Text Contrast, some meaningful graphical elements have insufficient contrast.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

4.2.3 Usage without perception of colour

Web: Supports

Authored Content (HTML): Supports

Web: As noted in 1.4.1 Use of Color, the product does not rely solely on colour to communicate information.

Authored Content (HTML): Authors can create content which is functional for users without perception of colour.

4.2.4 Usage without hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

4.2.5 Usage with limited hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

4.2.6 Usage without vocal capability

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authors can create content which is functional for users without speech.

4.2.7 Usage with limited manipulation or strength

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation or strength.

  • As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
  • As noted in 2.1.2 No Keyboard Trap, activating certain buttons prevents the user from tabbing away.
  • As noted in 2.4.1 Bypass Blocks, the product does not provide a mechanism to bypass the top navigation bar.
  • As noted in 2.4.7 Focus Visible, in one or two tab stops on each page focus disappears.

Authored Content (HTML): Authors can create content which is functional with limited manipulation.

4.2.8 Usage with limited reach

Web: Supports

Authored Content (HTML): Supports

Web: The product is functional with limited reach.

Authored Content (HTML): Authors can create content which is functional with limited reach and strength.

4.2.9 Minimize photosensitive seizure

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain flashing content.

Authored Content (HTML): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition

Web: Partially Supports

Authored Content (HTML): Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides online help and consistent identification of user interface components. However, some functions of the product are more difficult than necessary for users with limited cognition.

  • As noted in 3.3.2 Labels or Instructions, some form fields and buttons lack clear labels.

Authored Content (HTML): Authors can create content which is functional for users with limited cognition.

4.2.11 Privacy

Web: Supports

Authored Content (HTML): Supports

 

Web: The product does not ask for legal, financial, or personal data.

Authored Content (HTML): Authors can create content which does not ask for legal, financial, or personal data.

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Does Not Support

The product does not convert content.

5.5.1 Means of operation

Not Applicable

The product does not have operable parts that require grasping, pinching, or twisting of the wrist to operate..

5.5.2 Operable parts discernibility

Not Applicable

The product does not have operable parts that require grasping, pinching, or twisting of the wrist to operate.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Notes: Not Applicable

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section.

See information in WCAG section.

11.5 Interperability with assistive technology

Not Applicable

Not applicable to web.

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Not Applicable

Web content is isolated from its underlying platform.

11.8.2 Accessible content creation

See WCAG 2.x section.

See information in WCAG section.

11.8.3 Preservation of accessibility information in transformations

Not Applicable

The product does not perform transformations.

11.8.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.8.5 Templates

Not Applicable

The product does not provide templates for authored content.

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Notes: Not Applicable