Adobe 訂閱和取消條款

 

     


 

Creative Cloud、Document Cloud 和 Acrobat

 

Monthly payment

 
Subscription terms

After the first payment is processed, your subscription will become effective. Unless you cancel, the subscription will automatically renew every month without further notice. You authorize us to store your payment method and automatically receive payments every month according to your payment method until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your monthly contract Until you cancel. 

 

We may change the rate of your plan during the monthly renewal period, and if there are any rate changes, we will notify you and attach the option to cancel. If the related VAT or GST changes during your single-month period, we will adjust your plan's tax-included price synchronously on your next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on your Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, the payment will not be refunded, and you will continue to enjoy the service until the end of the billing cycle for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Monthly payment, direct deduction

 

Subscription terms

After the order is accepted, your subscription will become effective. Unless you cancel, the subscription will automatically renew every month without further notice. You authorize us to store your payment method and automatically receive payments every month according to your payment method until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your monthly contract Until you cancel. 

 

We may change the rate of your plan during the monthly renewal period, and if there are any rate changes, we will notify you and attach the option to cancel. If the related VAT or GST changes during your single-month period, we will adjust your plan's tax-included price synchronously on your next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, the payment will not be refunded, and you will continue to enjoy the service until the end of the billing cycle for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, monthly payment

 

Subscription terms

After the first payment is processed, your subscription will become effective. Unless you cancel, the subscription will automatically renew every year without further notice. You authorize us to store your payment method and automatically receive payments every month according to your payment method until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel.

 

We may change your plan fee during each annual renewal period. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date. If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on your Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, advance payment

 

Subscription terms

After the first payment is processed, your subscription will become effective. We will charge you the annual fee specified at the time of purchase plus the applicable tax. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel.

 

We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel. We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can always access the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, direct debit and bank transfer

 
Subscription terms

After the first order is accepted (or after your bank account transfer or convenience store payment is received), your subscription will become effective. The specified annual fee (plus applicable taxes) must be paid in full within 30 days of placing the order. 

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support, please refer to the list of countries/regions here. See the list of countries here. Checklist .


Multi-year contract, advance payment (only applicable in certain countries)

 

Subscription terms

After the first payment is processed, your subscription will become effective. We will charge you the annual fee specified at the time of purchase plus the applicable tax. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel.

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Creative Cloud for education

 

Educational version, annual contract, monthly payment

 

Subscription terms

After the first payment is processed, your subscription will become effective. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method and automatically charge your payment method every month of the annual contract until you cancel it. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

We may verify your student status at any time to confirm eligibility for the price of the education version. If it is determined that you are not eligible, we may suspend your account or transfer you to the non-education edition subscription price at that time. Adobe may, at its sole discretion, provide you with access to any educational product.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Educational version, annual contract, prepayment

 

Subscription terms

After payment processing is completed, your subscription will become effective. We will charge you the annual fee specified at the time of purchase plus the applicable tax. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

We may verify your student status at any time to confirm eligibility for the price of the education version. If it is determined that you are not eligible, we may suspend your account or transfer you to the non-education edition subscription price at that time. Adobe may, at its sole discretion, provide you with access to any educational product.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Educational version for teams, annual contract, monthly payment

 

Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method and automatically charge your payment method every month of the annual contract until you cancel it. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel.

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

The team administrator can purchase additional licenses at any time according to the fees specified at the time of purchase, and calculate them in proportion to the remaining days of your annual contract. All team authorizations will be terminated on your annual renewal date and automatically renewed until you cancel. 

 

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

We may verify your student status at any time to confirm eligibility for the price of the education version. If it is determined that you are not eligible, we may suspend your account or transfer you to the non-education edition subscription price at that time. Adobe may, at its sole discretion, provide you with access to any educational product.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Educational version for teams, annual contract, prepayment

 

Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access. We will charge you the annual fee specified at the time of purchase plus the applicable tax. You authorize us to store your payment method and automatically charge your payment method at the time of annual renewal until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel.

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

The team administrator can purchase additional licenses at any time according to the fees specified at the time of purchase, and calculate them in proportion to the remaining days of your annual contract. All team authorizations will be terminated on your annual renewal date and automatically renewed until you cancel.

 

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

We may verify your student status at any time to confirm eligibility for the price of the education version. If it is determined that you are not eligible, we may suspend your account or transfer you to the non-education edition subscription price at that time. Adobe may, at its sole discretion, provide you with access to any educational product.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .

 

Creative Cloud for teams

 

Annual contract, monthly payment

 
Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access. You authorize us to store your payment method, and automatically receive payment according to your payment method every month in your annual contract until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

The team administrator can purchase additional licenses at any time according to the current rate. All team authorizations will be terminated at the same time and will automatically renew on your monthly renewal date until you cancel.

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, advance payment

 

Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access. We will charge you a one-time fee at the fee specified at the time of purchase, plus the applicable tax amount. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

The team administrator can purchase additional licenses at any time according to the fees specified at the time of purchase, and calculate them in proportion to the remaining days of your annual contract. All team authorizations will be terminated at the same time and will automatically renew on your annual renewal date until you cancel.

 

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, direct debit and bank transfer

 

Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access. The team administrator can purchase additional licenses at any time according to the fees specified at the time of purchase, and calculate them in proportion to the remaining days of your annual contract. All team authorizations will be terminated synchronously when you cancel.

 

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .


Annual contract, purchase order

 

Subscription terms

After the order is processed, your subscription will take effect immediately, and you (or the acting team administrator) can invite team members and delegate access.

 

According to the credit approval, the team administrator can purchase additional authorizations at any time, which will be determined according to the cost specified at the time of purchase and calculated in proportion to the remaining days of your annual contract. The additional authorized fee shall be paid in full within 30 days from the relevant invoice date. All team authorizations will be terminated synchronously when you cancel.

 

Once an order is placed, you declare and warrant that (i) you agree to these terms on behalf of your employer or other entity; (ii) you have full legal authority to bind your employer or that entity to perform these terms; (iii) this order or You are responsible for using the authorization for purchases in subsequent orders.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

You can unsubscribe at any time through your " Adobe Account " page or contact " Customer Support* ". If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .

 

Adobe Stock

 

Buy on demand

The purchase of on-demand packages is non-refundable. If you live outside of Japan, unused points will automatically expire 12 months after the purchase date. If you live in Japan, unused points will automatically expire 6 months after the purchase date. If you are a resident of South Korea, you can request a full refund within 7 days of the first purchase, but you must still not use any points. Once your payment is accepted, you can use points to authorize the content. You authorize us to store your payment method and collect payment according to your purchase until you change the payment method. You can edit payment information on your Adobe account page at any time . If you terminate your Adobe Stock account, you will lose any unused points.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

On-demand asset purchase

On-demand purchases are non-refundable. After your payment is accepted, you have obtained the authorized content. You authorize us to store your payment method and collect payment according to your purchase until you change the payment method. You can edit payment information on your Adobe account page at any time .

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Free trial with purchase, annual contract, monthly payment, and the amount can be accumulated

 

Free trial and subscription terms:

This offer is limited to new Adobe Stock customers and cannot be combined with other offers. Each Adobe Stock customer can only use the offer once. As part of the trial and subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

You can use the trial version immediately after registration. After the trial version ends, your subscription will take effect, and Adobe will automatically collect payments according to your payment method at the cost (including all related taxes) specified when you register for the trial version according to your subscription terms. If you cancel your subscription before the trial version ends, we won’t receive payment through your payment method. You can visit your Adobe account page or contact customer support to cancel the trial. Whether you have the qualification to use Adobe free trial is determined by Adobe unilaterally. Adobe may, at its sole discretion, provide you with any free trial rights.

 

You authorize us to store your payment method, and automatically receive payment according to your payment method every month in your annual contract until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

In the monthly quota of the annual plan, the unused standard asset quota can only be accumulated and saved to the following 12 billing cycles, but only if you have renewed the Adobe Stock subscription and did not invalidate it, and the subscription Change to a subscription with a smaller amount. The unused standard asset limit (A) must not exceed 12 times the monthly limit; and (B) will automatically expire within the 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on your Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel your subscription during the trial version, we will not charge you a fee. If you cancel within 14 days of the start of a paid subscription, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

 

Free trial with purchase, annual contract, pre-payment, credits accumulative

 

Free trial and subscription terms:

This offer is limited to new Adobe Stock customers and cannot be combined with other offers. Each Adobe Stock customer can only use the offer once. As part of the trial and subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

You can use the trial version immediately after registration. After the trial version ends, your subscription will take effect, and Adobe will automatically collect payments according to your payment method at the cost (including all related taxes) specified when you register for the trial version according to your subscription terms. If you cancel your subscription before the trial version ends, we won’t receive payment through your payment method. You can visit your Adobe account page or contact customer support to cancel the trial. Whether you have the qualification to use Adobe free trial is determined by Adobe unilaterally. Adobe may, at its sole discretion, provide you with any free trial rights.

 

You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel.

 

We will automatically apply to you every year during your contract year in accordance with your plan’s current rate plus applicable taxes and fees (for example, if the rate does not include VAT or GST, you will need to add VAT or GST) Charge until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

In the monthly quota of the annual plan, the unused standard asset quota can only be accumulated and saved to the following 12 billing cycles, but only if you have renewed the Adobe Stock subscription and did not invalidate it, and the subscription Change to a subscription with a smaller amount. The unused standard asset limit (A) must not exceed 12 times the monthly limit; and (B) will automatically expire within the 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel your subscription during the trial version, we will not charge you a fee. If you cancel within 14 days of the start of a paid subscription, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

 

Free annual contract in the first month, monthly payment, and the amount can be accumulated

 

Subscription terms:

This offer is limited to new Adobe Stock customers and cannot be combined with other offers. Each Adobe Stock customer can only use the offer once. As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your initial payment is accepted, the service will become effective. Unless cancelled, your subscription will automatically renew on the annual renewal date. Whether you are eligible for the first month free of charge is determined by Adobe unilaterally. Adobe may, at its sole discretion, provide you with any free trial rights. You authorize us to store your payment method and automatically charge your payment method every month after the free end of the first month of the annual contract until you cancel it. We will add the applicable taxes and fees according to the current rate of your plan (for example, if the rate does not include VAT or goods and services tax, VAT or goods and services tax will be added), after the free end of the first month of your contract year You are automatically charged every month until you cancel. 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

In the monthly quota of the annual plan, the unused standard asset quota can only be accumulated and saved to the following 12 billing cycles (including the first month free period), but only if you have renewed your Adobe Stock subscription and not let it It expired and the subscription was not replaced with a subscription with a smaller amount. The unused standard asset limit (A) must not exceed 12 times the monthly limit; and (B) will automatically expire within the 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support.

 

If you cancel during the first month of the subscription, we will not charge your payment method; and you will continue to enjoy the service until the end of the first month. 

 

If you cancel within the first 14 days of the second month of the subscription, you will receive a full refund. If you cancel more than 14 days after the start of the second month, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

 

Monthly payment and amount can be accumulated

 

Subscription terms:
 

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses. 

 

Once your initial payment is accepted, the service will become effective. Unless you cancel, the subscription will automatically renew every month without further notice. You authorize us to store your payment method and automatically receive payments every month according to your payment method until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change the rate of your plan during the monthly renewal period, and if there are any rate changes, we will notify you and attach the option to cancel. If there is a change in the value-added tax or goods and services tax during your monthly period, we will adjust your planned mid-term tax-included price simultaneously on your next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Unused standard asset credits can be accumulated and saved for the next 12 billing cycles, but only if you have renewed your Adobe Stock subscription without invalidating it, and you have not replaced the subscription with a smaller credit. The unused standard asset quota (A) must not exceed 12 times the monthly quota limit; and (B) will automatically expire after a continuous 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, the payment will not be refunded, and you will continue to enjoy the service until the end of the billing cycle for that month.

 

Monthly payment, amount cannot be accumulated

 

Subscription terms:

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your initial payment is accepted, the service will become effective. Unless you cancel, the subscription will automatically renew every month without further notice. You authorize us to store your payment method and automatically receive payments every month according to your payment method until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change the rate of your plan during the monthly renewal period, and if there are any rate changes, we will notify you and attach the option to cancel. If there is a change in the value-added tax or goods and services tax during your monthly period, we will adjust your planned mid-term tax-included price simultaneously on your next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Standard asset quotas that are not used in the monthly quota are automatically listed as due after each billing cycle. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, the payment will not be refunded, and you will continue to enjoy the service until the end of the billing cycle for that month.

 

Annual contract, monthly payment, amount can be accumulated

 

Subscription terms:

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your initial payment is accepted, the service will become effective. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payment according to your payment method every month in your annual contract until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Unused standard asset credits can be accumulated and saved for the next 12 billing cycles, provided that you have renewed your Adobe Stock subscription without invalidating it, and you have not replaced the subscription with one that contains a smaller credit. The unused standard asset quota (A) must not exceed 12 times the monthly quota limit; and (B) will automatically expire after a continuous 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

 

Annual contract, monthly payment, and amount cannot be accumulated

 

Subscription terms:

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your initial payment is accepted, the service will become effective. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payment according to your payment method every month in your annual contract until you cancel. We will add the applicable taxes and fees in accordance with the current rate of your plan (for example, if the rate does not include VAT or GST, you will need to add VAT or GST). You charge until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Standard asset quotas that are not used in the monthly quota are automatically listed as due after each billing cycle. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the remaining contract sum, and your service will continue until the end of the billing period for that month.

 

Annual contracts, prepayments, and credits can be accumulated

 

Subscription terms:

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your payment is accepted, the service will become effective. We will charge you the annual fee specified at the time of purchase plus the applicable tax. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Unused standard asset credits can be accumulated and saved for the next 12 billing cycles, provided that you have renewed your Adobe Stock subscription without invalidating it, and you have not replaced the subscription with one that contains a smaller credit. The unused standard asset quota (A) must not exceed 12 times the monthly quota limit; and (B) will automatically expire after a continuous 12-month billing period after the first configuration date. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on your Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

 

Annual contracts, prepayments, and quotas are not cumulative

 

Subscription terms:

As part of your subscription, you can download a specific number of standard images, templates, 3D assets, and audio assets stated in the purchased plan. Standard images are accompanied by standard licenses, standard audio assets are accompanied by standard audio licenses, and other standard assets are accompanied by enhanced licenses.

 

Once your payment is accepted, the service will become effective. We will charge you the annual fee specified at the time of purchase plus the applicable tax. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method, and automatically receive payments according to your payment method every year until you cancel. We will charge you according to your plan’s current rate plus applicable taxes (for example, if the rate does not include VAT or GST, you will need to add VAT or GST), and you will be charged when you renew your contract every year. Until you cancel. 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If you exceed the number of downloads allocated to your subscription plan, we may use the payment information you provided to us when you purchased the subscription plan to charge an additional download fee for such downloads at the current rate. The price of these additional downloads may be different from the download price in your subscription plan that does not exceed the allocated amount.

 

Standard asset quotas that are not used in the monthly quota are automatically listed as due after each billing cycle. When your subscription ends, you will lose all rights to any unused standard asset quota.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on your Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

In Argentina, Chile, and Colombia, the government of Argentina, Chile, or Colombia does not currently require Adobe to collect taxes. However, when the government asks Adobe to collect taxes, we will add the tax withheld to your total monthly payment.

 

Cancellation clause:

You can unsubscribe at any time through your Adobe account page or contact customer support. If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, your payment will not be refunded and your service will continue until the end of your contract period.

 

Distributor

For customers who purchase indirectly through distributors, please ask the distributors for detailed information according to their own conditions, or refer to the VIP plan guide. 


Adobe Font Marketplace

On-demand purchases are non-refundable. You authorize us to store your payment method and receive payment according to your purchase until you cancel. You can edit your payment information at any time on your Adobe account page.


Adobe Captivate、Presenter、Presenter Video Express、RoboHelp、RoboHelp Server、FrameMaker、FrameMaker XML Author、FrameMaker Publishing Server、Technical Communication Suite 及 Director

 

Subscription terms

After the first payment is processed, your subscription will become effective. Unless cancelled, your subscription will automatically renew on the annual renewal date. You authorize us to store your payment method and automatically charge your payment method every month of the annual contract until you cancel it. In each month of the annual contract, we will automatically charge you according to the plan’s current fee, plus applicable taxes (for example, if the fee does not include VAT or VAT). 

 

We may change your plan fee during each annual renewal. If there is any change in the fee, we will notify you and provide a cancellation option. If, during your one-year period, the applicable VAT or GST (or other included taxes or amounts) changes, we will adjust the tax-included price of the plan accordingly on the next billing date.

 

If your primary payment method is invalid, you authorize us to collect fees through other payment methods in your account. If you fail to provide us with a backup payment method and fail to pay, or if all payment methods in your account are invalid, we may suspend your subscription. You can edit your payment information at any time on the Adobe account page.

 

For customers in the European Economic Area, your bank may require you to use a password, a one-time code sent to your mobile number, or biometrics to verify your first purchase. When you verify your identity, you also authorize us to charge for additional purchases through your payment method without providing us with further payment information or other instructions (that is, we will collect future payments ourselves). Such additional purchases may occur when we automatically charge through your payment method due to subscription renewal, or when you add or change licenses or products.

 

Cancellation clause

If you cancel within 14 days of submitting the initial order, you will receive a full refund. If you cancel after 14 days, we will charge you 50% of the total contract payment, and your service will continue until the end of the billing period for that month.

* Some specific countries/regions can only be cancelled by contacting customer support . Please see the list of countries here .