Adobe Subscription and Cancellation Terms

 

     


 

Creative Cloud, Document Cloud and Acrobat

 

Month to month

 
Subscription Terms

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month upon renewal until you cancel. 

 

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Month to month, direct debit

 

Subscription Terms

Your subscription begins as soon as your order is processed. Your subscription will automatically renew each month without notice until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month upon renewal until you cancel. 

 

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, paid monthly

 

Subscription Terms

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew annually without notice until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month of your annual contract until you cancel.

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, prepaid

 

Subscription Terms

Your subscription begins as soon as your initial payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year until you cancel.

 

We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every year upon renewal until you cancel. We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, direct debit and bank transfer

 
Subscription Terms

Your subscription begins as soon as your initial order is processed (or after funds are received from your bank transfer or convenience store payment). Full payment of the stated annual rate, plus applicable taxes, is due within 30-days of placing your order. 

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Multiple year contract, prepaid (available in select countries)

 

Subscription Terms

Your subscription begins as soon as your initial payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every year upon renewal until you cancel.

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Creative Cloud for Education

 

Education, annual contract, paid monthly

 

Subscription Terms

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

We may verify your academic status at any time to confirm eligibility for education pricing. If it is determined you are not eligible, we may suspend your account or move you to the then current, non-education subscription pricing. Your access to any education offering is provided at Adobe’s sole discretion.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Education, annual contract, prepaid

 

Subscription Terms

Your subscription begins as soon as your payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every year upon renewal until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

We may verify your academic status at any time to confirm eligibility for education pricing. If it is determined you are not eligible, we may suspend your account or move you to the then current, non-education subscription pricing. Your access to any education offering is provided at Adobe’s sole discretion.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Education for Teams, annual contract, paid monthly

 

Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month of your annual contract until you cancel.

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

Team Admins can purchase additional licences at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract. All team licences will co-terminate and will automatically renew, on your annual renewal date, until you cancel. 

 

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

We may verify your academic status at any time to confirm eligibility for education pricing. If it is determined you are not eligible, we may suspend your account or move you to the then current, non-education subscription pricing. Your access to any education offering is provided at Adobe’s sole discretion.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Education for Teams, annual contract, prepaid

 

Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year upon renewal until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every year upon renewal until you cancel.

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

Team Admins can purchase additional licences at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract. All team licences will co-terminate and will automatically renew, on your annual renewal date, until you cancel.

 

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

We may verify your academic status at any time to confirm eligibility for education pricing. If it is determined you are not eligible, we may suspend your account or move you to the then current, non-education subscription pricing. Your access to any education offering is provided at Adobe’s sole discretion.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.

 

Creative Cloud for Teams

 

Annual Contract, paid monthly

 
Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

Team Admins can purchase additional licences at any time at the rates available at the time of purchase All team licences will co-terminate or automatically renew, on your monthly renewal date, until you cancel.

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, prepaid

 

Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access. You will be charged the rate stated at the time of purchase, in one lump sum, plus applicable taxes. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), each year upon renewal until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

Team Admins can purchase additional licences at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract. All team licences will co-terminate and automatically renew, on your annual renewal date, until you cancel.

 

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, direct debit and bank transfer

 

Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access. Team Admins can purchase additional licences at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract. All team licences will co-terminate when you cancel.

 

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.


Annual contract, Purchase order

 

Subscription Terms

Once your order is processed, your subscription will begin and you (or the acting Team Admin) can invite team members and delegate access.

 

Subject to credit approval, Team Admins can purchase additional licences at any time at the rates available at the time of purchase and prorated based on the days remaining in your annual contract. Full payment for additional licences is required within 30-days of the associated invoice date. All team licences will co-terminate when you cancel.

 

By placing your order, you represent and warrant that (i) you agree to these terms on behalf of your employer or another entity; (ii) you have full legal authority to bind your employer or such entity to these terms; and (iii) you are responsible for all use of the licences purchased in this order or future orders.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.

 

Adobe Stock

 

On-demand credit purchases

On-demand credit pack purchases are not refundable. If you reside outside of Japan, unused credits automatically expire 12 months from the date of purchase. If you are a resident of Japan, unused credits automatically expire 6 months from the date of purchase. If you are a resident of South Korea, you may request a full refund within 7 days after initial purchase, provided no credits have been used. As soon as your payment is processed, you may use your credits to license content. You authorise us to store your payment method(s) and charge it for all your purchases until you change your payment method. You can edit your payment information any time in your Adobe Account page. Upon termination of your Adobe Stock account, you will forfeit any unused credits. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

On-demand asset purchases

On-demand purchases are not refundable. As soon as your payment is processed, you have licensed the content. You authorise us to store your payment method(s) and charge it for all your purchases until you change your payment method. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Free Trial with purchase, annual contract, paid monthly, with rollover

 

Free Trial and Subscription Terms: 

This offer is for new Adobe Stock customers only and cannot be combined with other offers. One offer per Adobe Stock customer. As part of your trial and subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Your trial starts immediately after sign-up. At the end of your trial, your subscription begins and Adobe will automatically charge your payment method at the rate stated at the time of trial sign-up, including any applicable taxes, on a recurring basis in accordance with the terms of your subscription. If you cancel before the end of your trial, your payment method won't be charged. You may cancel your trial by visiting your Adobe Account page or by contacting Customer Support. Your eligibility to use an Adobe free trial offer is determined solely by Adobe. Your access to any free trial offer is provided at Adobe’s sole discretion. 

 

You authorise us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract until you cancel. We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles, but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel during your trial period, you will not be charged. If you cancel within 14 days of the start of your paid subscription, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

 

Free Trial with purchase, annual contract, prepaid, with rollover

 

Free Trial and Subscription Terms:

This offer is for new Adobe Stock customers only and cannot be combined with other offers. One offer per Adobe Stock customer. As part of your trial and subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence.

 

Your trial starts immediately after sign-up. At the end of your trial, your subscription begins and Adobe will automatically charge your payment method at the rate stated at the time of trial sign-up, including any applicable taxes, on a recurring basis in accordance with the terms of your subscription. If you cancel before the end of your trial, your payment method won't be charged. You may cancel your trial by visiting your Adobe Account page or by contacting Customer Support. Your eligibility to use an Adobe free trial offer is determined solely by Adobe. Your access to any free trial offer is provided at Adobe’s sole discretion. 

 

You authorise us to store your payment method(s) and automatically charge your payment method(s) every year until you cancel.

 

We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every year of your annual contract until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles, but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel during your trial period, you will not be charged. If you cancel within 14 days of the start of your paid subscription, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

 

First month free annual contract, paid monthly, with rollover

 

Subscription Terms: 

This offer is for new Adobe Stock customers only and cannot be combined with other offers. One offer per Adobe Stock customer. As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your initial payment is processed. Your subscription will automatically renew on your annual renewal date until you cancel. Your eligibility for a first month free is determined solely by Adobe. Your access to any free trial offer is provided at Adobe’s sole discretion. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract after your first month free until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract after your first month free until you cancel. 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance of your annual plan accumulate and carry over for up to 12 consecutive billing cycles (including your first month free), but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. 

 

If you cancel during the first month of your subscription, your payment method will not be charged and your service will continue until the end of that month. 

 

If you cancel within the first 14 days of the second month of your subscription, you’ll be fully refunded. Should you cancel more than 14 days after your second month begins, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period."

 

Month-to-month, with rollover

 

Subscription Terms: 
 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles, but only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you'll be fully refunded. If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month's billing period. 

 

Month-to-month, without rollover

 

Subscription Terms: 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance automatically expire after one billing cycle. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you'll be fully refunded. If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month's billing period. 

 

Annual contract, paid monthly, with rollover

 

Subscription Terms: 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your initial payment is processed. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

 

Annual contract, paid monthly, without rollover

 

Subscription Terms: 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your initial payment is processed. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance automatically expire after one billing cycle. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

 

Annual contract, prepaid, with rollover

 

Subscription Terms: 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every year until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every year upon renewal until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets accumulate and carry over for up to 12 consecutive billing cycles only if you have renewed the Adobe Stock subscription without letting it lapse and without replacing it with a lesser value subscription. Unused standard assets (A) are subject to a cap of a maximum of twelve times your monthly allowance; and (B) automatically expire on a rolling basis 12 monthly billing periods after the date when they were first allocated. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you'll be fully refunded. If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term. 

 

Annual contract, prepaid, without rollover

 

Subscription Terms: 

As part of your subscription, you may download the quantity of standard images, templates, 3D assets and audio assets reflected in the plan you have purchased. Standard images come with a Standard Licence, standard audio assets come with an Audio Standard Licence and the other standard assets come with an Enhanced Licence. 

 

Service begins as soon as your payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and automatically charge your payment method(s) every year until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every year upon renewal until you cancel. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If you exceed the number of downloads allotted to your subscription plan, then we may charge any additional downloads at the then-current rate for such downloads using the payment information you provided to us at the time you purchased your subscription plan. The price for these additional downloads may be different than the price for downloads within the allotted amount in your subscription plan.

 

Unused standard assets from a monthly allowance automatically expire after one billing cycle. When your subscription ends, you will forfeit all rights to any unused standard assets.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page.

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently).  Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

In Argentina, Chile and Colombia, Adobe is not currently required by Argentinean, Chilean or Colombian government to charge tax. However, when the government requires Adobe to charge taxes, we will add the obligated taxes into your monthly payment total.

 

Cancellation Terms: 

You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you'll be fully refunded. If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term. 

 

Resellers

Customers who purchase indirectly through resellers should ask their reseller for terms or check the VIP programme guide, as appropriate. 


Adobe Font Marketplace

On-demand purchases are not refundable. You authorise us to store your payment method(s) and to charge it for all your purchases until you change your payment method. You can edit your payment information any time in your Adobe Account page.


Adobe Captivate, Presenter, Presenter Video Express, RoboHelp, RoboHelp Server, FrameMaker, FrameMaker XML Author, FrameMaker Publishing Server, Technical Communication Suite and Director

 

Subscription Terms

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month of your annual contract until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable tax (such as VAT or GST if the rate doesn’t include it), every month of your annual contract. 

 

We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

 

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your Adobe Account page. 

 

For European Economic Area customers, your bank may require you to authenticate your initial purchase using a password, a one-time code sent to your mobile number or biometric recognition. When you authenticate, you also authorise us to charge your payment method for your additional purchases without providing us further payment information or other instructions (i.e., we will initiate future payments independently). Such additional purchases may occur when we automatically charge your payment method in connection with a recurring subscription or when you add or change licences or products.

 

Cancellation Terms

If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

* Specific countries require cancellations to be made only by contacting Customer Support. See the list of countries here.