Most common types of CTAs.
Examples of calls-to-action extend beyond conventional text. They can exist in many different formats, even within copy itself. Here are a few key types of CTA you could use across your campaigns:
Buttons are used to drive immediate action (e.g., ‘Buy Now’, ‘Get Started’), often at the end of a paragraph, section, or page – or above the fold. They stand out among copy and are designed to be bold and eye-catching. They are best used at key conversion points, like on product landing pages or within sign-up flows.
Things to keep in mind:
- Use contrasting colours for visibility
- Keep text action-oriented and concise
- Place above the fold and at decision points
- Ensure they’re touch-friendly on mobile.
Form CTAs are used to collect user data such as email addresses, feedback, or payment details. They're most effective for lead generation, newsletter sign-ups, and purchases. A well-designed form puts user experience first, prioritising ease of use to encourage completion.
Things to keep in mind:
- Only ask for essential information
- Use clear field labels and questions
- Break into steps if it’s long or complex
- Include trust signals (e.g. a ‘No spam’ notice).
Banners.
Banners are often used to highlight time-sensitive promotions, updates, or important announcements without disrupting the flow of content. Positioned at the top or bottom of the page, website banners offer a subtle but effective way to guide users towards an action.
Things to keep in mind:
- Keep copy short with one clear CTA
- Use a bold yet non-intrusive design
- Make them dismissible with a clear ‘close’ button
- Ensure they’re mobile-responsive.
Contextual links.
Contextual links are placed naturally within content to encourage further action, such as reading more, signing up, or buying a product. They feel organic and provide value without interrupting the reading experience.
Things to keep in mind:
- Use descriptive and natural anchor texts
- Style links clearly but subtly
- Place links where they feel relevant and helpful
- Avoid link stuffing – it can feel spammy and too pushy.
Pop-ups.
Pop-ups are overlay elements designed to capture attention quickly – often used for newsletter sign-ups or special offers. They interrupt user browsing, so they should be used selectively and only triggered based on user behaviour.
Things to keep in mind:
- Trigger based on scroll, time delay, or exit intent
- Keep messaging short with a strong headline
- Always include a visible ‘close’ option
- Avoid repetitive or frequent use.
Slide-ins.
Slide-ins appear from the side or bottom of the screen and are often a less disruptive alternative to pop-ups. They can be used to offer help, advertise promos, or highlight relevant content to users.
Things to keep in mind:
- They should be triggered after scroll depth or time on page
- Keep content concise and targeted
- Avoid covering essential content – just extra information
- Include a clear way to dismiss, similar to pop-ups.
QR codes.
QR codes are a physical type of CTA that connect offline and online content. When scanned using a smartphone camera, they can direct users to digital content, like a website or an app. They’re commonly used on things like posters, packaging and business cards to help drive digital engagement from ‘real world’ touchpoints.
Things to keep in mind:
- Link to mobile-optimised content
- Include a short, clear call-to-action – e.g. ‘Scan to get 10% off’
- Make sure the code is large enough to scan easily
- Test on multiple devices and in different lighting conditions.