Received a request to provide a character reference letter for someone you know? Some employers may ask for a character reference from a friend, colleague or acquaintance as part of the job application process – to help them gain a deeper understanding of the individual.
This type of reference letter is a written personal endorsement of someone’s qualities, character and abilities. It highlights their best attributes, such as integrity, reliability, and interpersonal skills. It’s different to a professional reference, which focuses on work performance and experience.
If you’ve been asked to write a character reference letter for a friend, then this is a chance to help them land the job. In this guide, we’ll share some tips and examples to help you do just that.
What is a character reference letter?
A character reference letter lets you vouch for an individual you know on some of their personal qualities. These may include things such as their personality, positive qualities and general capabilities. There’s no alluding to work experience or job competency – it’s a chance to know the person on a deeper human level.
It adds a different perspective for applicants, offering a deeper insight into them as individuals. Soft skills such as teamwork, empathy, or problem-solving go beyond their professional qualifications. It’s a snapshot of the human being, rather than things they have achieved in their education and/or workplace.
You may be asked to write a character reference letter for a friend, colleague, or student. It’s less formal, but more impactful. There may be certain situations, for example, where professional references aren’t possible, or personality traits are important for the job role – this is where a character reference letter can help.
Who can provide a character reference letter?
Anyone can write a character reference letter, so long as they know the person well enough to provide useful insights. Applicants often ask their:
- Teacher or professor
- Coach
- Co-worker
- Friend
- Neighbour
- Mentors
- Volunteers or supervisors in non-work settings (such as charities)
- Family friends, such as parents’ peers.
Each person should have firsthand experience with the applicant to provide a genuine endorsement.


